Junior UI/UX Designer (Sandton) at Absa Group Limited (Absa)

Job Summary

About CIB product design

• With offices in both Johannesburg and Cape Town, CIB Product Design has come a long way in our design maturity. We pride ourselves as one of the only places in South Africa’s UX Corporate space where design not only has a voice but is an essential partner to business and tech when building products. 
• As a designer in Absa CIB Product Design, you will have a seat at the decision making table. You will work directly with tech and business to come up with customer focused solutions. With our flexible ways of working, you can work from home or the office in Johannesburg or Cape Town.

Job Description

• In this role you will collaborate with some of the best software development teams on the continent to solve some of the continent’s most challenging financing problems. This opportunity will allow you to competitively position Absa’s user experience through activities that improve the usability, usefulness, and desirability of our Absa Trade Management platform, in line with the overall Pan African vision.

Key Accountabilities

• Work with external and internal clients to fully understand and establish clear creative briefs for projects, guiding our delivery teams in a desirable direction
• Work with other partners to deeply understand the needs and characteristics of target customers
• Rigorously analyse business and customer needs alongside potential design options
• Build and iterate high-quality prototypes, drawing on feedback from user testing
• Clearly explain the design approach, process and timelines to business stakeholders
• Assist in building plans for projects, outlining the key tasks, the people responsible for them and the order in which they will be completed
• Monitor progress against plan, taking action to overcome issues that are faced
• Provide regular updates of progress to senior stakeholders
• Develop scenarios, navigation models and prototypes for demonstration of concepts
• Maintain awareness of ‘best-in-class’ design
• Maintain awareness of relevant social, cultural, economic and technological trends
• Plan, design and execute user testing, including stakeholder interviews, focus groups, contextual enquiry and usability testing

Education and Experience Required

• System mapping and customer journeys
• Some financial services or similar experience
• NQF Level 7 Degree in a design discipline such as product, industrial, service, interaction, digital or visual design or equivalent qualification
• 1-2 years + technical experience
• Ability to communicate ideas through drawing, digital tools, prototyping, model making etc.
• 1-2 years’ experience conducting audience and usability research including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry, and usability testing.
• 1-2 years’ experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deployment)

Education

• Bachelor`s Degrees and Advanced Diplomas: Information Technology