Key Account Manager (E-Commerce) at SMD Technologies

Job Summary:

• SMD Technologies is seeking a dynamic E-commerce Key Account Manager to join our expanding E-commerce team. This role focuses on cultivating and enhancing relationships with key buyers across online retail platforms, managing promotional activities, and driving sales growth through analytical and numbers-driven strategies. The successful candidate will be instrumental in unlocking growth, managing revenue-generating projects, and achieving online sales targets by collaborating closely with internal teams and leveraging data-driven insights for optimized performance.

Key Responsibilities:

•  Forge and deepen relationships with key buyers at online retail platforms, ensuring a sustainable and productive partnership.
•  Develop and execute comprehensive e-commerce strategies to stimulate growth and optimize account performance.
•  Analyze sales data and market trends to identify opportunities for sales optimization and increased profitability.
•  Collaborate with internal departments (supply chain, marketing, finance) to ensure seamless execution of sales strategies and promotional activities.
•  Create and manage SEO-optimized product listings, monitor performance, and implement strategies to enhance conversion rates.
•  Develop and maintain promotional calendars, ensuring alignment with platform and category strategies.
•  Conduct in-depth analysis of sales results to identify and execute on opportunities for performance improvement.

Qualifications/Experience:

•  Exceptional communication and interpersonal skills, essential for building strong relationships with retail key accounts both in-person and remotely.
•  A strong background in retail key account management, demonstrating an ability to effectively manage and grow retail partnerships.
•  Proactive, flexible, and adept at navigating changing scenarios in the retail distribution business.
•  Technical adeptness with a good understanding of e-commerce platforms, digital marketing channels, and data analysis tools.
•  Knowledge of conversion copywriting, buyer journey, traffic analysis, and reporting tools, with the ability to apply these in a retail context.
•  Demonstrated ability to collaborate with internal departments to ensure seamless execution of sales strategies and promotional activities.
•  Creative and strategic thinker with a strong analytical skill set, capable of delivering data-driven strategies to enhance account performance.
•  Team-oriented, with excellent social and communication skills, enthusiasm, initiative, and perseverance.