Key Account Manager (Enterprise | Oil & Gas) at Liquid Intelligent Technologies

ROLE PURPOSE

• To maximize revenue opportunities through establishing, developing and maintaining long-term relationships with key Oil & Gas customers as well as defining and executing sales strategies that focus on increased sales and profitability. 
• Effectively position Liquid Intelligent Technology as Technology partner of choice in the market by cultivating relationships, identifying opportunities, and consultatively selling Liquid Intelligent Technologies' services and solutions that meet client’s requirements.
• Achieving and exceeding sales targets for assigned portfolio per segment.

ROLE DESCRIPTION

Effective Account Management

• Create, develop, and maintain business relationship with customers and gain in-depth understanding of the customer’s business and industry.
• Identify key role players and develop and maintain a personal professional network with relevant decision makers.
• Develop and maintain an account plan within the context of the customers objectives and segment strategy.
• Understand the customers’ requirements and implement customer business growth strategies in conjunction with Liquid Intelligent Technologies' delivery and support functions.
• Ensure that all sales deadlines are met.
• The Account Manager serves as the primary contact liaison and take full accountability for account health.  Manage escalations.

Build and Grow Client Relationships to Ensure Excellent Customer Experience

• Understand clients' business and generate new ideas. Build trust, credibility, and client referrals.
• Maintain or improve account profitability by customizing solutions as per customer requirements.
• Provide input and align to broader Liquid Intelligent Technologies' strategies and business initiatives to support the required revenue growth and acquisition new revenue. in order to generate more revenue.
• Identify new market opportunities by selling and integrating Liquid Intelligent Technologies’ offerings to new and existing clients.
• Develop, review and implement a detailed sales account plan for Oil & Gas and mining accounts.
• Conducts business professionally and ethically, adhering to all company policies, procedures and business ethics codes.  Develop a spirit of camaraderie by initiating social events / team building events with customers.
• Compile motivation for refunds and credit notes.  Keeping accurate records of discussions or correspondence with customers

Development and Maintenance of Sales pipeline to Reach Sales Targets

• Responsible for generating leads and developing a pipeline for the sales segment.
• Identify and establish relationships in new and existing geography and segments.
• Provide pre-sales and after-sales assistance in bid/tender processes.
• Manage customer relationships with allocated and new clients.
• Deliver presentations and propose consultation-based solutions.
• Keep abreast on the market changes and have a broad understanding of Telecommunication Services, Frameworks, Technologies.  Have clear understanding of customer business, technology and strategies.

Requirements

• Relevant Diploma/Tertiary Qualification  
• Minimum of 5 years sales experience in the oil, gas and mining industry with a proven sales track record for selling fully managed services solutions relevant to the oil, gas and mining sector.
• In-depth understanding of Oil and Gas, and Large Mining Companies mandatory along with technical knowledge within OICT and or Telecommunications