Key Account Manager - Government (Midrand) at Mustek Limited

Job Purpose:

• To achieve targets set forth within the key accounts sales department and assist in maximising the sales team’s/company’s potential. Develop and implement strategies to build/maintain new/existing fruitful relationships with relevant stakeholders/customers as required.

Responsibilities:

External Sales

• Achieve 100% of sales turnover target by the end of each month; measured by % sales turnover target; tracked by system (studio) monthly
• Achieve 100% of product target on a YTD timeframe; measured by % of product turnover target; tracked by system (studio) monthly
• Develop and implement strategic sales plans and activities as required to meet sales goals.
• Identify treats, opportunities and trends concerning key accounts and communicate information regarding this to relevant company team members.
• Network, develop and follow up on business leads
• Analyse sales statistics to determine sales potentials
• Identify emerging markets and market shifts while being fully aware of new products and competitor’s status

Cash Flow Management

• Manage expenses by managing your sales/expense budget on a quarterly basis; measured by YTD budget; target at <98%; tracked by actual budget monthly
• Manage demo account 100% to the stipulated time frame set as on the demo forms; measured by % related to time frame; target at 100%; tracked by account statement/demo file monthly
• Manage expenses; accountable for outstanding amounts and write off sales related to queries by the 10th of every month; measured by day of the month; target at the 10th; tracked by account statement/demo file

Customer Satisfaction

• Manage customer feedback reporting profile to co-inside with YTD targets achieved; measured by % within allocated budget; target at < 95%; tracked by report quarterly

Leadership

• Help build and develop a team that is competent, dedicated, commercially astute and efficient.

Corporate Governance

• Adhere to the principles of the latest King Report with regards to Corporate Governance

Training and Development

• Advising and coaching of sales staff on ways to improve their sales performance
• Keep abreast with the latest technology and products by attending 90% of schedule in-house training quarterly
• Help develop best practice training material to assist sales staff in becoming successful sales people.

Qualification and Experience:

• Matric
• Sales and/or Marketing Diploma preferred.
• At least 5 years’ sales experience in total; 2 years solid experience at a similar level as required by the company
• In-house sales training

Skills and Knowledge:

• Corporate key accounts sales
• Computer knowledge, specifically MS office applications
• Adequate knowledge of budgeting, sales principles, etc.
• ICT industry knowledge
• Establishing sales lead, building and maintaining customer/stakeholder relationships
• Superior people skills
• Excellent motivational skills
• Excellent organisational skills
• Sound written and verbal communication skills
• Networking skills