Key Account Manager at Momentum Metropolitan Holdings Limited

Requirements

Qualifications:

• NQF 7 Degree in Business Management.
• A BCom or BCom Honours degree. (preferred)
• Certificate in Financial Planning or working towards it. (advantageous)

Experience:

• 5-10 years' experience in corporate business development / corporate client service, sales or marketing within a financial services environment.
• 2-3 years’ experience in key account management or relevant client relationship management experience.

Duties & Responsibilities

Engaging:

• Acquire a thorough understanding of the Key Account's own strategic objectives, initiatives, needs and requirements.
• Plays a pivotal role in comprehending the requirements.
• Successfully control, execute, monitor, and communicate Key Account engagements.

Enthusing:

• Delivering customised solutions per key account
• Create an action plan per Key Account indicating specific objectives, key deliverables with milestones and dates identified for the next 12 months to implement value proposition elements.
• Create and manage the alignment between Key Account Management (KAM), Head of Distribution (HOD), and the regional teams.
• The Key Account Manager will also need to provide support and resolution of queries in their areas of responsibility, as well as build and manage excellent client relationships.

Enabling:

• Create a profile per Key Account, providing all stakeholders with a clear understanding of the Key Account.
• Socialise the objectives and action plan to internal task team and all stakeholders.
• Drive the implementation of value proposition elements with various internal business areas and sales areas to execute on the action plan.
• Communicate progress on the implementation plan with all stakeholders.
• Develop and maintain and facilitate productive and collaborative working relationships with all stakeholders.
• Contribute to the budget planning process and identify opportunities to enhance cost effectiveness and increase operational efficiencies.
• Manage financial and other company resources under your control with due respect.

Empowering:

• Interrogate performance reports per key account to identify areas of opportunity and potential risks
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
• Identifies new opportunities and make recommendations to improve client service and partnership to achieve business outcomes.
• Enables the growth of new business sales and achieves set targets for key accounts.

Competencies

• Deciding and Initiating Action
• Leading & Supervising
• Working with people
• Relating and Networking
• Persuading & Influencing
• Presenting & Communicating information
• Analysing
• Formulating strategies & concepts
• Plan & organizing
• Adapting & respond to change
• Coping with pressure & setbacks
• Achieving personal work goals & objectives
• Enterprise & Commer thinking