Hot Jobs at City of Tshwane

Job purpose

• To provide an administrative support service and assist with the provision of effective and efficient property and facilities management of affordable rental housing, including hostels in the region, ensuring legislative compliance, protecting the City's property interests, facilitating secure tenure for qualifying beneficiaries, managing associated risks and stakeholder relationships, and driving the efficient delivery of housing property rental and ownership programmes that contribute to sustainable human settlements and improved socio-economic development

Appointment requirements

• Grade 12
• At least three years’ experience in a human settlement and rental administration environment
• A valid Code B driving licence
• Computer literacy
• Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost

Personal attributes and/or competencies

• Being energetic, proactive and highly motivated with strong leadership abilities; excellent listening skills; ability to manage and resolve conflict effectively and professionally; computer literacy with experience in records management, filing systems and general administrative procedures;
• ability to work efficiently under pressure while maintaining accuracy and attention to detail; strong written and verbal communication skills with the ability to interact effectively with diverse stakeholders;
• ability to be committed to service excellence and treating residents, colleagues and clients with courtesy, respect and professionalism at all times; excellent telephone etiquette and customer service skills; sound understanding of human settlements and local government processes and procedures

Primary functions

• Assist with the administration, supervision and coordination of the human settlements rental portfolio to ensure effective property and facilities management
• Supervise and support tenant administration processes, including tenant screening, allocations, lease agreement management, occupancy audits, tenant relations, dispute resolution and stakeholder communication 
• Coordinate the opening of tenant accounts with Group Financial Services and ensure optimal rental collection and revenue management 
• Monitor rental accounts and enforce compliance with lease agreements, credit control policies and relevant municipal regulations
• Manage the use, productivity and performance of personnel within the unit to achieve service delivery objectives
• Ensure adherence to human resources, human settlements and other applicable policies, procedures and performance management requirements, including staff attendance monitoring
• Assist in ensuring the effective, efficient and economical use of staff resources, office equipment and operational assets
• Ensure the effective management and administration of the functional unit in line with organisational objectives and service standards
• Respond to enquiries from tenants, residents, councillors and other stakeholders, ensuring quality, professional and timeous responses 
• Coordinate maintenance and repair activities and collaborate closely with internal departments and external service providers to ensure property upkeep
• Facilitate the establishment, development and ongoing support of resident committees to strengthen community participation and engagement
• Liaise and collaborate with councillors, community leaders and other key stakeholders to support service delivery and resolve community concerns
• Assist in analysing changing operational and community needs and implement improvements to work processes, procedures and service delivery practices
• Promote effective stakeholder relations and maintain positive communication channels between tenants, communities and the City 
• Ensure compliance with relevant legislation, policies and governance requirements related to municipal rental housing management
• Support the maintenance of all tenants, property and administrative records through effective filing and document management systems, ensuring accuracy, confidentiality, accessibility and compliance with record management policies 
• Ensure proper filing, safekeeping, retrieval, archiving and disposal of documents in accordance with municipal records management procedures and legislative requirements

go to method of application »

Job purpose

• To provide effective cleaning services across all rental housing schemes by maintaining a clean, hygienic, safe and healthy environment for tenants, visitors and employees, while ensuring that municipal cleaning standards and procedures are adhered to at all times

Appointment requirements

• Ability to perform duties
• Basic literacy
• Relevant experience in providing cleaning services will be an added advantage
• Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost

Personal attributes and/or competencies

• Ability to perform physical work for extended periods in support of operational and maintenance activities; good physical stamina and endurance to undertake cleaning and maintenance-related tasks; ability to work effectively under pressure and maintain productivity in demanding environments; ability to work cooperatively and effectively as part of a team; good verbal communication and interpersonal skills; ability to follow instructions and adhere to established procedures and standards; being reliable, responsible and committed to completing assigned tasks; having a positive attitude with a willingness to learn and contribute to service delivery objectives; ability to maintain a high standard of cleanliness, safety and professionalism in the workplace

Primary functions

• Clean and maintain facilities, communal areas, corridors, stairways, ablution facilities and other areas
• Sweep, mop, dust, vacuum and sanitise designated areas in accordance with established cleaning standards
• Empty waste bins and ensure the proper disposal of refuse
• Replenish cleaning and hygiene supplies as required
• Report damages, defects and maintenance issues identified during cleaning activities Sweep and clean walkways, pavements, entrances, parking areas and surrounding grounds
• Collect and dispose of litter and other waste from designated outdoor areas
• Maintain cleanliness and a neat appearance of hostel and rental housing scheme surroundings
• Assist in keeping public and common spaces safe, hygienic and free from hazards
• Report unsafe conditions, vandalism and maintenance requirements to the relevant supervisor

go to method of application »

Job purpose

• To provide effective administrative and operational project support to the Human Settlements Provision Division, including coordinating financial and logistical support services to the programme officer, project managers, deputy directors, directors and divisional head by facilitating the smooth and efficient functioning of processes and systems to support the successful delivery of the division’s programmes and objectives

Appointment requirements

• An appropriate three-year career-related tertiary qualification (national diploma or degree) in Public Administration or Business Administration or any other study field related to the position
• At least three years’ working experience in an administrative environment
• Supervisory experience will be an added advantage
• A valid Code B driving licence
• Computer literacy
• Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost

Personal attributes and/or competencies

• Being ethical; good communication skills; good interpersonal relations; ability to work as part of a team; ability to pay attention to detail; ability to be professional at all times; ability to work independently at strategic level; having integrity; ability to work under pressure; flexibility;
• ability to meet given deadlines; exceptional and dynamic creativity to improve the functioning of the section; administrative skills; organising and coordination skills; financial management skills; project management skills; analytical thinking skills; presentation skills

Primary functions

• Provide, compile and coordinate activities associated with project management, project implementation and contract management
• Provide financial, administrative and logistical support to the programme officer, project managers, deputy directors, directors and divisional head
• Manage, coordinate and compile reports for the Service Delivery and Budget Implementation Plan, Business Plan, Section 79 reports and the division’s scorecard
• Provide administrative support in the division by facilitating and coordinating correspondence, such as drafting and disseminating project-related communication, including memorandums, circulars, emails, newsletters and reports
• Maintain accurate and up-to-date project documentation, including project files, records, and reports
• Coordinate and compile responses to media enquiries and stakeholders, such as the Petitions Committee, Chapter 09 institutions such as the Office of the Public Protector, South African Human Rights Commission and Auditor-General of South Africa, and any other organ of state
• Assist in organising and coordinating meetings, workshops and other project-related events
• Provide logistical support to the division by arranging project and contractual management meetings and ensuring that all administrative and secretariat support services are provided
• Ensure proper documentation of meetings, decisions and action items
• Play a vital role in facilitating effective communication among project teams and stakeholders, organising meetings and events, and maintaining project documentation
• Ensure proper filing and record management

go to method of application »

Appointment requirements

• Must possess an appropriate career-related degree or equivalent Quality Council for Trades and Occupations (QCTO) (NQF Level 7) qualification.
• Must be registered as a Traffic Officer in terms of the National Road Traffic Act, 1996 (Act 93 of 1996), as amended
• Must be appointed as a member of a municipal police service in terms of the South African Police Service Act, 1995 (Act 68 of 1995)
• Must comply with the Municipal Regulations on Minimum Competency Levels under the Local Government: Municipal Finance Management Act, 2003 (Act 56 of 2003), as published in Government Notice R493 in Government Gazette 29967 of 15 June 2007
• Must have ten years’ relevant experience, of which five years must be at brigadier level
• Must possess at least a valid Code B driving licence
• Must have no criminal record or pending criminal cases awaiting trial and must allow their fingerprints to be taken. The applicant’s name must also not appear on the register for sexual and child offenders.
• Must be willing to undergo a vetting process as determined by the department
• Must be medically fit in accordance with occupational health procedures
• Must pass a physical evaluation
• Must be willing to be subjected to and pass a psychometric and competency assessment
• Must pass a firearm proficiency test
• Must be proficient in English and pass an assessment
• Must be prepared to take the Oath of Office of the Tshwane Metro Police Department
• Leading competencies: Strategic direction and leadership skills; business management skills; people management skills; programme and project management skills; financial management skills; change management skills; change leadership skills; governance leadership skills
• Core competencies: Moral competence; planning and organising skills; analytical and innovation skills; knowledge and information management skills; communication skills; ability to focus on results and quality; ability to work under pressure
• Level 4 proficiency in the following competencies (in accordance with the Local Government: Municipal Staff Regulations):
• Core professional competencies: Written and oral communication; attention to detail; influencing; ethics and professionalism; organisational awareness; problem-solving; planning and organising
• Functional competencies: Business processes; use of technology; data processing and analysis
• Public service orientation competencies: Interpersonal relationships; communication; service delivery orientation; client orientation and customer focus
• Personal competencies: Action and outcome orientation; resilience; change readiness; cognitive ability; learning orientation
• Management or leadership competencies: Impact and influence; team orientation; direction-setting; coaching and mentoring; impact and influence

Primary functions:

• To exercise control over the specialised policing service function with the aim of maintaining an impartial, accountable, transparent and efficient specialised policing service within the City of Tshwane, subject to legislated context responsibilities, national standards and the directives of the Chief of Police.

The incumbent will be responsible and accountable for the following key performance areas:

• Tactical policing operations
• Road policing
• By-law policing
• Crime prevention
• Protection services

go to method of application »

Appointment requirements

• A relevant bachelor’s degree in Law or a legal-related study field
• An admitted attorney, advocate or member of the bar
• A postgraduate qualification will be an added advantage
• Ten years’ experience in a litigation management environment, of which at least five years must be at senior management level 
• Advanced understanding of institutional governance systems and performance management
• Advanced understanding of Council operations and delegation of powers
• Good governance skills
• Understanding of the establishment and functionality of risk management
• Understanding of Municipal Continuous Audit and Monitoring (MCAM) processes
• Budget and financial management skills
• Ability to make high-risk decisions of a long-term and strategic nature
• Compliance with the unit standards of the Local Government: Municipal Finance Management Act, 2003 (Act 56 of 2003), as prescribed by Regulation 493 of 15 June 2007 as published in Government Gazette 29967 of 15 June 2007, will be an added advantage
• No criminal record (excluding previous convictions related to political activities under the previous dispensation) and the applicant must undergo security vetting
• A valid Code B driving licence
• Must undergo a competency assessment
• Computer literacy
• Leading competencies: Strategic direction and leadership skills; business management skills; people management skills; programme and project management skills; financial management skills; change management skills; change leadership skills; governance leadership skills
• Core competencies: Moral competence; planning and organising skills; analytical and innovative thinking skills; knowledge and information management skills; communication skills; ability to focus on results and quality; ability to work under pressure
• Level 4 proficiency in the following competencies (in accordance with the Local Government: Municipal Staff Regulations):
• Core professional competencies: Written and oral communication; attention to detail; influencing; ethics and professionalism; organisational awareness; problem-solving; planning and organising
• Functional competencies: Business processes; use of technology; data processing and analysis
• Public service orientation competencies: Interpersonal relationships; communication; service delivery orientation; client orientation and customer focus
• Personal competencies: Action and outcome orientation; resilience; change readiness; cognitive ability; learning orientation
• Management or leadership competencies: Impact and influence; team orientation; direction setting; coaching and mentoring; impact and influence

Primary function:

• To exercise control over the legal counsel function with the aim of maintaining impartial, accountable, transparent and efficient legal counsel services within the City of Tshwane, subject to legislated context responsibilities, national standards and the directives of the Group Head: Group Legal and Secretariat Services.

The incumbent will be responsible and accountable for the following key performance areas:

• Disciplinary investigations and prosecutions
• Litigation management
• Council, corporate legislative compliance
• Development law, alienation and acquisitions

go to method of application »

Appointment requirements

• A relevant bachelor’s degree in Auditing or Accounting or any other audit and finance-related study field
• A master’s degree in Business Administration or a master’s degree in Accounting and/or Auditing will be an added advantage
• Membership of the Institute of Internal Auditors (IIA)
• Ten years’ experience in an internal audit function, with special focus on compliance and performance management audits, of which at least five years must be at senior management level 
• Registered as a Chartered Accountant CA(SA) and/or Certified Internal Auditor (CIA), Certificate of Theory of Accounting (CTA) and registered with the Chartered Institute of Management Accountants (CIMA) or the Association of Chartered Certified Accountants (ACCA) will be an added advantage
• Advanced knowledge and understanding of relevant policy and legislation
• Advanced understanding of institutional governance systems and performance management
• Advanced understanding of Council operations and delegation of powers
• Good governance skills
• Understanding of the establishment and functionality of risk management
• Understanding of Municipal Continuous Audit and Monitoring (MCAM) processes
• Budget and financial management skills
• Ability to make high-risk decisions of a long-term and strategic nature
• Compliance with the unit standards of the Local Government: Municipal Finance Management Act, 2003 (Act 56 of 2003), as prescribed by Regulation 493 of 15 June 2007 as published in Government Gazette 29967 of 15 June 2007, will be an added advantage
• No criminal record (excluding previous convictions related to political activities under the previous dispensation) and the applicant must undergo security vetting
• A valid Code B driving licence
• Must undergo a competency assessment
• Computer literacy
• Leading competencies: Strategic direction and leadership skills; business management skills; people management skills; programme and project management skills; financial management skills; change management skills; change leadership skills; governance leadership skills
• Core competencies: Moral competence; planning and organising skills; analytical and innovative thinking skills; knowledge and information management skills; communication skills; ability to focus on results and quality; ability to work under pressure
• Level 4 proficiency in the following competencies (in accordance with the Local Government: Municipal Staff Regulations):
• Core professional competencies: Written and oral communication; attention to detail; influencing; ethics and professionalism; organisational awareness; problem-solving; planning and organising
• Functional competencies: Business processes; use of technology; data processing and analysis
• Public service orientation competencies: Interpersonal relationships; communication; service delivery orientation; client orientation and customer focus
• Personal competencies: Action and outcome orientation; resilience; change readiness; cognitive ability; learning orientation
• Management or leadership competencies: Impact and influence; team orientation; direction setting; coaching and mentoring; impact and influence

Primary function:

• To exercise control over the operational, transversal, compliance and continuous auditing function with the aim to maintain impartial, accountable, transparent and efficient operational, transversal, compliance and continuous auditing services within the City of Tshwane, subject to legislated context responsibilities, national standards and the directives of the Chief Audit Executive.

The incumbent will be responsible and accountable for the following key performance areas:

• Compliance and continuous auditing
• Operational an transversal auditing

go to method of application »

Appointment requirements

• A relevant bachelor’s degree in Logistics, Supply Chain Management, Finance, Business Management, Development Finance, Accounting or Economics
• A master’s degree in Business Administration or a master’s degree in Logistics, Supply Chain Management, Finance, Business management, Development Finance, Accounting and/or Economics Accounting will be an added advantage
• Registration with the Chartered Institute of Procurement and Supply (CIPS) will be an added advantage
• At least ten years’ experience in a logistics or supply chain management environment, preferably in local government, of which at least five years must be at senior management level
• Good knowledge and interpretation of policy and legislation
• Good knowledge of performance management
• Good governance
• Good knowledge of supply chain management regulations and the Preferential Procurement Policy Framework Act, 2000 (Act 5 of 2000)
• Ability to make high-risk decisions of a long-term and strategic nature
• Compliance with the unit standards of the Local Government: Municipal Finance Management Act, 2003 (Act 56 of 2003), as prescribed by Regulation 493 of 15 June 2007 as published in Government Gazette 29967 of 15 June 2007, will be an added advantage
• No criminal record (excluding previous conviction(s) related to political activities under the previous dispensation), and candidates will undergo security vetting
• A valid Code B driving licence
• Must undergo a competency assessment
• Computer literacy
• Leading competencies: Strategic direction and leadership skills; business management skills; people management skills; programme and project management skills; financial management skills; change management skills; change leadership skills; governance leadership skills
• Core competencies: Moral competence; planning and organising skills; analytical and innovative thinking skills; knowledge and information management skills; communication skills; ability to focus on results and quality; ability to work under pressure
• Level 4 proficiency in the following competencies (in accordance with the Local Government: Municipal Staff Regulations):
• Core professional competencies: Written and oral communication; attention to detail; influencing; ethics and professionalism; organisational awareness; problem-solving; planning and organising
• Functional competencies: Business processes; use of technology; data processing and analysis
• Public service orientation competencies: Interpersonal relationships; communication; service delivery orientation; client orientation and customer focus
• Personal competencies: Action and outcome orientation; resilience; change readiness; cognitive ability; learning orientation
• Management or leadership competencies: Impact and influence; team orientation; direction setting; coaching and mentoring; impact and influence

Primary function:

• To ensure that there is an effective system of logistics management that provides for setting inventory levels, placing orders, receiving and distributing goods, and managing stores and warehouses, and to ensure that an effective internal monitoring system is in place for compliance with the Supply Chain Management Policy and procedures and the directives of the Chief Financial Officer. The incumbent will be responsible and accountable for the following key performance areas:
• Ensuring the execution of a warehouse management strategy
• Overseeing the management of stores
• Ensuring compliance with health, safety and quality regulations
• Being responsible for improvements in the operating efficiency and cost base of the supply chain infrastructure by reviewing asset locations and usage, undertaking benchmarking and competitive tenders, and conducting periodic rate reviews
• Developing risk management programmes to ensure continuity of supply in emergency scenarios
• Establishing or monitoring specific supply chain-based performance measurement systems
• Providing an effective internal monitoring system for managing compliance with the Supply Chain Management Policy and procedures, and ensuring that the desired objectives are achieved
• Ensuring effective tender and contract operation management
• Delivering strategic leadership and financial management

go to method of application »

Appointment requirements

• A relevant bachelor’s degree in Public Administration, Public Management, Transport Economics, Transportation Management or any other transport related study field
• A postgraduate qualification will be an added advantage
• Registration with a relevant professional body will be an added advantage
• At least ten years’ experience in a vehicle and driving licencing environment, of which at least five years must be at senior management level, preferably in local government
• Registered and certifiable as an Examiner of Driving Licences (Grade A) and/or Examiner of Vehicles will be an added advantage
• Good knowledge and interpretation of policy and legislation
• Good knowledge of performance management
• Good governance
• Good knowledge of supply chain management regulations and the Preferential Procurement Policy Framework Act, 2000 (Act 5 of 2000)
• Ability to make high-risk decisions of a long-term and strategic nature
• Compliance with the unit standards of the Local Government: Municipal Finance Management Act, 2003 (Act 56 of 2003), as prescribed by Regulation 493 of 15 June 2007 as published in Government Gazette 29967 of 15 June 2007, will be an added advantage
• No criminal record (excluding previous conviction(s) related to political activities under the previous dispensation) and candidates will undergo security vetting
• A valid Code B driving licence
• Must undergo a competency assessment
• Computer literacy
• Leading competencies: Strategic direction and leadership skills; business management skills; people management skills; programme and project management skills; financial management skills; change management skills; change leadership skills; governance leadership skills
• Core competencies: Moral competence; planning and organising skills; analytical and innovative thinking skills; knowledge and information management skills; communication skills; ability to focus on results and quality; ability to work under pressure
• Level 4 proficiency in the following competencies (in accordance with the Local Government: Municipal Staff Regulations):
• Core professional competencies: Written and oral communication; attention to detail; influencing; ethics and professionalism; organisational awareness; problem-solving; planning and organising
• Functional competencies: Business processes; use of technology; data processing and analysis
• Public service orientation competencies: Interpersonal relationships; communication; service delivery orientation; client orientation and customer focus
• Personal competencies: Action and outcome orientation; resilience; change readiness; cognitive ability; learning orientation
• Management or leadership competencies: Impact and influence; team orientation; direction setting; coaching and mentoring; impact and influence

Primary function:

• To exercise control over the licencing function with the aim of maintaining an impartial, accountable, transparent and efficient service to the Roads and Transport Department in the City of Tshwane, subject to legislated context responsibilities, national standards and the directives of the group head.

The incumbent will be responsible and accountable for the following key performance areas:

• Regional licencing services
• Licencing operational support and compliance management

go to method of application »

Job purpose

• To manage the conveyancing and title deeds functions, National Housing Needs Register (NHNR), subsidy administration, housing consumer education as well as the overall management of the local office and satellite offices

Appointment requirements

• An appropriate three-year career-related tertiary qualification (national diploma or degree) in Public or Development Management, Law (Conveyancing) or any other study field related to the position
• At least five years’ relevant working experience in a human settlement, beneficiary administration and title deeds environment in government-subsidised housing and conveyancing
• Must be trained, competent and knowledgeable to use the NHNR and housing subsidy systems
• Knowledge and experience in the facilitation of property registrations (title deeds), issuing and beneficiary administration
• Supervisory experience will be an added advantage
• A valid Code B driving licence
• Computer literacy
• Must undergo a criminal record check and should allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost

Personal attributes and/or competencies

• Being ethical; good communication skills; good interpersonal relations; ability to work as part of a team; ability to pay attention to detail; ability to work independently; having integrity; professionalism; ability to work under pressure; flexibility; ability to meet given deadlines; exceptional and dynamic creativity to improve the functioning of the section; administrative skills; organising and coordination skills; financial management skills; project management skills; analytical thinking skills; presentation skills

Primary functions

• Manage the housing administration and conveyancing functions
• Capture potential beneficiaries in the NHNR
• Complete housing subsidy application forms
• Capture and view applications on the housing subsidy system
• Submit subsidy applications to the Gauteng Department of Human Settlements
• Participate in the housing allocation process and manage the allocation of houses after approvals are received
• Work with the Gauteng Department of Human Settlements and the Joint Allocations Committee as required
• Manage the implementation of human settlements functions and their policies accordingly
• Manage relevant cross-border projects, attend meetings and ensure that all related activities are implemented and reported on
• Investigate and attend to all correspondence, including from all Chapter 9 institutions, and legal matters
• Supervise subordinates at the local housing offices and satellite offices
• Ensure the safekeeping of title deeds
• Issue title deeds timeously to beneficiaries
• Provide responses to internal and external correspondence within specified timelines as and when required
• Be responsible for the smooth running and coordination of housing activities at the satellite offices
• Liaise with ward councillors and other stakeholders and role players regarding housing issues (such as conveyancers, employers and financial institutions)
• Manage the execution of inspections in loco and verifications on-site
• Facilitate negotiation and dispute resolution meetings
• Compile monthly reports of title deeds issued and housing allocations
• Aid with support services and logistical arrangements regarding minute taking and report writing
• Implement and ensure compliance with relevant policies, administrative systems and procedures
• Liaise with the head office on housing activities at the local housing offices and satellite offices

go to method of application »

Job purpose

• To oversee the management of informal settlements and the living conditions, control and formal upgrading of informal settlements within Tshwane, to act as the vital link between vulnerable communities from informal settlements and the City and to manage land use and the provision of essential services to residents in informal settlements

Appointment requirements

• An appropriate three-year career-related tertiary qualification (national diploma or degree) in Development Planning, Town Planning, Public Administration, Public Management or Human Settlements Development or any other study field related to the position
• Registration with an appropriate professional body will be an added advantage
• At least eight years’ relevant working experience in human settlements, preferably in managing and upgrading informal settlements
• Managerial experience will be an added advantage
• A valid Code B driving licence and own transport
• Computer literacy and proficiency in Microsoft Word, Excel and PowerPoint
• Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost 

Personal attributes and/or competencies

• Being ethical; good communication skills; good interpersonal relations; ability to work as part of a team; ability to pay attention to detail; ability to be professional at all times; ability to work independently at strategic level; having integrity; ability to work under pressure; flexibility;
• ability to meet given deadlines; exceptional and dynamic creativity to improve the functioning of the section; administrative skills; organising and coordination skills; financial management skills; project management skills; analytical thinking skills; presentation skills

Primary functions

• Oversee informal settlements management through the implementation of the Informal Settlements Management Policy and the Informal Settlements Upgrading Strategy
• Conduct shack marking and the registration of beneficiaries in informal settlements for proper control and upgrading processes
• Establish and manage the integrated beneficiary management list comprising the National Housing Needs Register, Informal Settlements Beneficiary List, Hostel Beneficiary list and Rental Waiting List
• Coordinate the reblocking and relocation of beneficiaries in line with the layout maps provided by human settlement planners
• Manage the provision of rudimentary services to informal settlements (rudimentary water, rudimentary sewer, rudimentary waste management and grading of access routes) in consultation with the formalisation team
• Ensure a climate conducive to promoting and sustaining motivational levels, productivity and performance by directing and controlling the outcomes associated with the use, productivity and performance of personnel
• Monitor and control the section budget so that income and expenditure are in line with Council requirements
• Establish and implement the standard operating procedure for informal settlements management in the City of Tshwane
• Be responsible for the declaration of informal settlements to be recognised by the City through the Informal Settlements Management Policy
• Develop operational policies and ensure their implementation and compliance
• Interface with other departments and other spheres of government to ensure speedy resolution on the management and upgrading of informal settlements
• Oversee the procurement process, project management, contract management, financial management and human resources management of the subsection
• Optimise performance through communication and stakeholder participation
• Assist the director to set up a performance management system for the section
• Collate operating and capital budget information and prepare the budget for the subsection
• Organise, motivate and manage personnel and resources
• Ensure regular engagement in operations and technical decision-making and facilitation of projects and staff meetings
• Coordinate and facilitate project team meetings internally and externally
• Write reports
• Comply with the performance management system and departmental scorecards
• Identify and manage risks
• Execute generic personnel functions

go to method of application »

Job purpose

• To provide effective and efficient property and facilities management of affordable rental housing stock, including hostels in the region

Appointment requirements

• An appropriate three-year career-related tertiary qualification (national diploma or degree) in Property or Facilities Management, Public or Development Management or Human Settlements Management or any other study field related to the position
• A project management qualification and experience will be an added advantage
• At least six years’ relevant working experience in a property management, facilities management or human settlements environment  
• Supervisory experience will be an added advantage
• A valid Code B driving licence
• Computer literacy
• Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost 

Personal attributes and/or competencies

• Being ethical; good communication skills; good interpersonal relations; ability to work as part of a team; ability to pay attention to detail; ability to be professional at all times; ability to work independently at strategic level; having integrity; ability to work under pressure;
• flexibility; ability to meet given deadlines; exceptional and dynamic creativity to improve the functioning of the section; administrative skills; organising and coordination skills; financial management skills; project management skills; analytical thinking skills; presentation skills

Primary functions

• Manage and oversee the human settlements rental portfolio to ensure effective property, facilities and tenant administration in line with municipal objectives and service delivery standards 
• Ensure legislative compliance, protect the City's property interests, facilitate secure tenure for qualifying beneficiaries, manage associated risks and stakeholder relationships, and drive the efficient delivery of rental housing portfolio and ownership programmes that contribute to sustainable human settlements and improved socio-economic development
• Supervise tenant management processes, including screening, allocations, lease administration, occupancy audits, tenant relations, dispute resolution and stakeholder communication
• Plan, implement, monitor and evaluate operational programmes, work plans and performance measures to improve service delivery and operational efficiency
• Coordinate tenant account administration with Group Financial Services and monitor rental income, arrears and revenue collection in compliance with lease agreements and credit control policies
• Supervise and manage staff performance, productivity, attendance, training and development in accordance with human resources policies and procedures
• Coordinate maintenance programmes, property inspections, repairs and upgrades to ensure optimal use and upkeep of municipal rental properties and assets 
• Manage stakeholder relations with tenants, residents, councillors, resident committees, community structures and other stakeholders, ensuring effective communication, collaboration and timely resolution of enquiries and complaints
• Ensure compliance with applicable legislation, municipal policies, governance frameworks, lease agreements and operational procedures, while identifying and mitigating operational risks 
• Oversee records, information and document management systems, ensuring the secure storage, retrieval, archiving, disposal, accuracy, confidentiality and accessibility of administrative, tenant, property and financial records 
• Support audit requirements by maintaining complete, accurate and readily accessible records and documentation
• Facilitate and support the establishment and functioning of resident committees and promote community participation, stakeholder engagement and conflict resolution to strengthen relationships between the City and tenants
• Monitor service delivery trends, operational challenges and community needs, and implement continuous improvement initiatives to enhance efficiency, effectiveness and customer service