Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine, which help improve patient and hospital outcomes. Stryker is active in over 1...
Read more about this company
Communicate and update the relevant customers and stakeholders on the progress and status of bookings and kits
Resolve challenges around bookings and kits to ensure that the customer and stakeholder requirements are fulfilled
Correctly pick, pack and release outgoing kits to customers, stakeholders and service providers.
Plan the accurate allocation and dispatch of kits
Perform system work and ensure allocations for request kit on customer orders
Inspect all outgoing kits to ensure correctness
Provide clear instructions and record all information for outgoing kits.
Follow up and ensure delivery of kits in full, at the correct location and correct time
Arrange collection of kits after use
Perform general verifications returned kits
Assign kits for and perform decontamination and washing according to SOP's and requirements Accurately record kit and item usage within the ERP system within the correct processes using the correct locations
Ensure all kits are inspected and that all items required are on the kit and in full working order.
Track all incoming inventory related, but not limited to; kit replenishment
Receive all incoming inventory according to provided instructions and SOP's.
Perform kit replenishment and ensure all required items are on the kit
All generated replenishments are to be up to date and no excess inventory should be present in the kitroom area
Prepare, record, document and report kit discrepancies
Proactively prepare kits to ensure readiness for new utilization cycle
Provide documentation and information for all queries on receiving, picking and outbound kit as per request.
All activities performed within the kitroom are to be in accordance with the set SLA's, KPI's, objectives and targets.
Adhere to all kitroom SOP's
Perform general administration tasks and record keeping for all documentation
Provide POD's and tracking information as per request.
Work with the appointed service providers to achieve the Kitroom operation objectives
Process all movements, transactions and requirements in the kitroom management system and ERP. This needs to be done with accuracy.
Ensure all activities are up to date, accurate, recorded and processed in the required registers, systems with the relevant documentation.
Create, maintain, update Bill of materials based on instruction and requirements
Assist with the Demo, Technical and LTC processes when required
Attend to and follow up on emergency cases and call outs. This may require attention and action after hours, on weekends and Public Holidays
Work with CS and warehouse to ensure customer ad stakeholder requirements are met
Perform cycle counts as required
Report and investigate deviations and discrepancies on cycle counts
Timeously carry out instructions received from RAQA on inventory concerns
Assemble, Build and customize kits according to the bill of material and instructions provided
Identify, record segregate, report obsolete/expired, damaged, dirty, non-compliant kit inventory Provide statistics on request
lnspect and maintain that tools, equipment, consumables and supplies provided are available and used as required.
Comply with prescribed PPE requirements and ensure it is used correctly
Support audits as required
What you will need:
4+ Experience in operations, logistics, supply chain, warehousing or CS operation
Worked with an ERP and CRM system
Grade 12
Degree Logistics, Supply Chain Management, Business or similar
Gmail
Yahoomail