Laboratory Manager: Peripheral Laboratory (Permanent Position) at Lancet Laboratories

Job Summary:

• To manage a laboratory to ensure achievement of a cost effective and high quality service in line with client needs and organisational objectives.

Requirements: 

• National diploma in Biomedical Technology or BSc Medical Laboratory Science
• Registration in relevant discipline with HPCSA

Experience:

• 0-1 Yrs Supervisor Experience
• 5-8 Years Relevant Working Experience

 Relevant Job Knowledge

• Anatomy, physiology and medical terminology relevant to medical pathology
• Laboratory information systems
• Laboratory standards operating procedures and processes
• Medical ethical guidelines in the medical pathology field
• Organisational policy procedures

 Key Performance Areas:

• Assists with management of staff including recruitment, motivation,development and disciplining of staff where necessary to ensure that operational objectives are achieved.
• Monitors the implementation of service levels and quality standards, ISO 9000, 15189 and lean processes in accordance with the principles of Good Laboratory Practice, SANAS accreditation requirements, Quality assurance including quality control, health and safety, standard operating procedures, turn-around time targets and service level agreements with clients, to ensure that the laboratory is constantly able to deliver a high quality, cost effective and safe service.
• Implements and maintains laboratory accreditation, including preparation for audits, maintenance of current status, document updates and scope of approved tests, to ensure that accreditation is achieved or obtained in line with organisational objectives.
• Monitors the maintenance and calibration of the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results. This includes ensuring that instrument maintenance and quality control results are recorded and reviewed as well as trouble shooting and corrective action is taken and documented.
• Provides input into evaluation and validations of new equipment and methods to ensure standardisation and continuous technological advancement.
• Oversees asset management and procurement of goods to ensure the most effective utilisation of resources, optimisation of stock levels and cost containment.
• Generates management reports as required to monitor work and performance status of the laboratory and takes corrective action when required.
• Performs investigations into and resolution of customer complaints to ensure a positive image of the organisation by clients and patients and to promote the services of Lancet laboratories.
• Oversees and monitors training, seminars and participation in continuing professional development (CPD) activities to ensure that laboratory staff continuously update their knowledge and skills as well as comply with professional registration requirements. This includes ensuring the availability of up to date records that can be presented immediately on request thereof.
• Oversees and performs on-site training of laboratory staff, interns, students, medical colleagues and associated health workers to ensure that they are competent in various laboratory techniques, processes and systems.
• Adheres to professional conduct requirements in line with organisational policy and relevant professional body ethical standards and monitors compliance of own employees in this regard.
• Performs the role of a medical technologist as required in accordance with operational needs.

 Competencies:

• Ability to work in a pressured environment
• Attention To Detail
• Communication
• Customer Orientation
• Lateral thinking
• Leadership skill
• Planning and organising
• Results driven
• Self-management
• Ability to handle sensitive and confidential information