Labour Relations Officer at Northern Cape Department: Economic Development and Tourism

REQUIREMENTS :

• Applicants must be in possession of a tertiary NQF level 6 qualification in Labour Law/ Labour Relations/HRM or related fields. 1-2 years relevant experience within a Labour Relations field. A valid driver licence will be an added advantage.
• Skills & Knowledge: In-depth knowledge of Labour Relations Legislation, Processes of Labour Relations matters, Knowledge of the Public Service Act & regulations, Processes of the CCMA, PSCBC and GPSSBC. Good communication skills, computer literacy, facilitation skills, conflict resolution skills, analytical skills, presentation skills, negotiation skills, organising skills and interpersonal relationship skills. 

DUTIES :

• Rendering of Labour Relations Advisory Services: Provide advice and guidance on labour relations issues to management and employees, ensuring alignment with legislative frameworks. Conducting relevant research to keep abreast with changes in legislation. Ensure adherence to labour laws, regulations, collective agreements, and internal HR policies, supporting the Department's compliance goals. Act as an advisor to management on proactive strategies to minimise workplace conflicts, ensuring a fair and consistent approach to employee relations.
• Attend, participate and present at internal and external forums/sessions. Conducting relevant research and interpreting results in order to advise accordingly. Provision of dispute resolution & case management services: Investigate employee grievances, misconduct, and disputes. Represent the department in disciplinary hearings, grievance procedures, and mediation processes. Proactively manage case files and track outcomes. Liaise with unions and other stakeholders on dispute resolution and collective bargaining matters. Compilation of charge sheets. Accompanying and/ or serving documents to stakeholders.
• To capture, report, track and safeguard information pertaining to Labour/Employee Relations: Establish, maintain and update/ capture information on relevant systems databases. Collection of and coordination/ consolidation of information collected for compliance reporting. Compilation of draft compliance reports and escalating for quality assurance. Record keeping of compliance reports/ dispute resolution bundles and outcomes and consequence management related documents. Compile and distribute agendas relating to Labour relations sessions to members of relevant meetings/ committees/ sessions etc. Compilation of draft minutes of Labour Relations sessions held in line with discussions and decisions.
• Coordinating meetings and information sharing sessions with internal and external stakeholders ensuring logistical arrangements are in place. Preparing bundles/ case files. Input into policy development/ reviewal. Provide capacity building services within the department: Coordinating meetings and information sharing sessions with internal and external stakeholders which included presenting/ sharing information in terms of Labour Relations processes and procedures. Liaising with HR to ensure training programs align with organisational needs and strategic HR goals.