• Posted: September 9, 2019
    Deadline: Not specified
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  • TransUnion is more than just a credit reporting agency. We’re a sophisticated, global risk information provider striving to use Information for Good. Serving roughly 45,000 companies and more than 500 million customers in 33 countries globally, we’re committed to providing the most complete and multidimensional information available, to help ou...
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    Lead Engineer

    Transunion works with businesses and consumers to gather, analyze, and deliver critical information needed to build strong economies around the world. We help >45,000 businesses manage risk, and 500 million consumers understand and manage credit.

    To do this, we rely on a server infrastructure that’s critical to the business. As our Server Engineer Senior, you will be responsible for the design, implementation and support of server infrastructures for Africa. You will define, maintain, communicate, and implement standards consistent with established architecture and strategy.

    What You'll Bring

    What we expect:

    Key Responsibilities Span 3 Areas

    As Server Engineer Senior, you’ll need to manage multiple projects simultaneously, with occasionally conflicting priorities.

    Analysis

    • Analyzes system performance, modifying parameters to improve throughput and effectively utilize system resources.
    • Monitors resource usage, making required adjustments.
    • Evaluates and selects tools (working collaboratively with administration).
    • Implement Daily System Performance Dashboards using the Splunk Toolset.
    • Review and Implement activities to ensure Vulnerability Management

    Support

    • Provisions moderate to complex server environments.
    • Provides on-call production support activities, using the technical knowledge and capability to handle all problems that may arise.
    • Support during Africa Business hours and with Standby as per TransUnion Standby Roster
    • Proactively puts procedures in place to prevent and reduce the severity of outages.
    • Manage environments as per best practices and TransUnion Standards.
    • Oversees or performs the installation and testing of upgrades working with the systems and applications teams.
    • Quarterly Vulnerability Management with Puppet, SpaceWalk and Satellite
    • Updates management information systems, including asset management, time tracking and other systems.
    • Automation of Routine Tasks and system Management activities

    Leadership

    • Mentors junior team members on current standards and best practices
    • Sets up training classes and may function as a tool administrator, working with the vendor, internally coordinating product upgrades and fixes.
    • Responsible for developing the organization by mentoring junior engineers and


    Developing “how To” Guides.What You’ll Bring

    • As Server Engineer Senior, you should have 5+ year’s progressive open systems, Windows platform and Cloud experience. In addition, you should have a Bachelor’s Degree in a related technical field or similar discipline.

    Technical SkillsProfessional skillsImpact You'll Make

    How you’ll contribute:

    • Demonstrated expertise in the design, implementation and support of complex server infrastructures in a Virtual or Cloud Environment – Knowledge of Amazon Web Services will be an advantage.
    • Strong understanding of data communication protocols focusing on TCP/IP.
    • Strong understanding of server platforms in a corporate environment.
    • Strong understanding of SAN Storage environments and Best Practices.
    • Strong understanding of server security practices and tools.
    • In depth experience with hardware and software based server monitoring tools.
    • Understand Web Server technologies.
    • Understand and have previous experience in managing 3rd Party application such as Connect Direct, Sterling File Gateway and OTRS
    • Good written and verbal communications skills.
    • Demonstrated competency in the use of project management tools and methodologies.
    • Ability to manage concurrent projects to plan.
    • Must have experience functioning as a lead on projects.
    • Demonstrated ability to execute and perform timely follow-up to ensure customer satisfaction
    • Ability to instill quality in every aspect of the job function.
    • Understand ITIL Change Management processes and preparation.
    • As a developing leader, you will mentor junior level engineers as well as provide second level support for complex issues, problems or projects.
    • Plus, to build your own technical and professional skills, you will proactively seek out on-the-job training from senior leadership and other resources in the company.
    • Inside and outside the organization, you will establish and maintain strong collaborative relationships with strategic partners as well as critical IT infrastructure service providers. That can also entail coordinating activities with vendors as required.

    Method of Application

    Interested and qualified? Go to TransUnion on transunion.wd5.myworkdayjobs.com to apply
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