Lead Functional Analyst at Old Mutual South Africa

Job Description
This role uses business and solution knowledge, in order to achieve client expected business results. Support clients in specific technology.

• The Consultant implements and supports modules to enhance the clients business functionality and overall performance, while maintaining a high degree of customer satisfaction.
• Design, configuration and testing in various modules
• Analyze the current business processes and scenarios of the client and develop solutions to meet the clients need
• Responsible primarily for successful implementation of solution, providing functional expertise, guidance, presentation, and instruction on products to clients.
• Carry out assignments requiring the development of new or improved procedures
• Proactively seek opportunities to enhance the effectiveness and efficiency of solutions
• Participates in implementations
• Acts as liaison with client for troubleshooting: investigate, analyze, and solve software problems and map client business requirements, processes and objectives; develop necessary product modifications to satisfy clients needs.
• Maintain a thorough knowledge of the organization and adheres to all organizational standards
• Participates in ensuring the application version is current and relevant

Responsibilities
Skills and Experience

• Minimum Of 3 Years Experience In a Similar Role

Education

• Bachelor of Information Technology (BIT), Matriculation Certificate (Matric)