Lead Generation Specialist at KTOB Solutions

Position Overview:  

• The Lead Generation Specialist is responsible for proactively identifying and engaging potential customers in designated communities to generate interest in our fiber internet services. This role involves direct, face-to-face interaction with residents through door-to-door outreach, requiring strong communication skills and a customer-centric approach. The Lead Generation Specialist will report to a team leader and play a crucial role in creating leads for our internal sales team to convert. Own transport is essential.

Requirements

Key Roles and Responsibilities:

• Door-to-Door Outreach: Engage with residents in assigned communities to introduce and generate interest in our fiber internet services, clearly communicating the benefits and features.
• Targeted Coverage: Follow designated routes to maximize community outreach and identify potential customers.
• Customer Education: Provide valuable information about the advantages of fiber internet, addressing any questions or concerns from potential customers.
• Lead Reporting: Accurately report and document potential customer details, feedback, and market insights after each shift.
• Flexible Working Hours: Work between 15:00 and 19:00 from Monday to Friday, and between 08:00 and 12:00 on Saturdays.
• Positive Impressions: Build positive relationships with potential customers, leaving a favorable impression of our company.

Qualifications and Skills:

• Strong communication and interpersonal skills
• Self-motivated with the ability to work independently
• Ability to walk for extended periods and navigate designated routes
• Experience in sales or customer service is a plus
• Dependable and punctual
• Own transport is essential, you must reside in Hermanus

Reporting Structure:  

• The Lead Generation Specialist will report to a designated Team Leader, receiving guidance, support, and performance feedback.