Careers at SITA SOC (Ltd)

Purpose of the job

• To manage the implementation, maintenance, and optimisation of new and existing highly complex network (WAN/LAN/Data Center) connectivity solutions and the impact of these solutions on operations of all network and other external disciplines, including scanning and lifecycle management of all network assets.

Key Responsibility Areas

• Network Infrastructure services Preparation.
• Network Management and Administration.
• Address the complex Network escalations.
• Management of staff.

Qualifications and Experience

• Required Qualification: 3 Year National Diploma/Degree in IT related field (Computer Science, Information Technology or relevant Engineering/Telecommunications) at NQF level 6.
• Certification: CCNA and or CCNP and or HCIA and or HCIP (expiry irrelevant) is a requirement.
• Experience: 8 - 9 years practical experience in ICT field with a minimum of 2 - 3 years management responsibilities in a large corporate including experience in the provision of ICT solutions, specifically within WAN environment.

Technical Competencies Description

• Organizational Awareness: Networking IT Industry IT Products and Services An in-depth knowledge of: Advance Computer and network principles Advance WAN principles and topology Advance Internet protocols, services and standards Advance Quality of Service Advanced Networking knowledge and experience Advanced WAN and Gateway operational, support and maintenance knowledge and experience Advanced WAN and Gateway planning and design knowledge and experience A solid understanding of: Advance Network Management VPN technologies and concepts Modems Carrier technology LAN Principles Cabling Principles Network Operating Systems Multi-Protocol Label Switching (MPLS) Project Management Technical: Advance Proficiency in routing and switching technologies ITIL Advance Voice over IP Quality of Service VPN Support.

Technical competencies:

• Network/Infrastructure Management.

Deadline:9th June,2026

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Purpose of the job:

• To manage and govern the full Asset and Configuration Management (ACM) function by ensuring accurate asset lifecycle control, enforcing Service Asset and Configuration Management policies and processes, and maintaining the integrity of the Configuration Management Database (CMDB) (in the related asset management system) for all identified assets. The role leads asset audits and disposal processes, including initiating Supply Chain Management (SCM) appointments for service providers, oversees asset movements and compliance, and manages the Head Office and Provincial ACM team to ensure effective service delivery, regulatory compliance, and risk mitigation across the organisation.

Key Responsibility Areas

• Governance and Management of Asset & Configuration Management Configuration Management Database (CMDB) Governance)
• Asset Lifecycle Management Oversight
• Management of Asset Audits (Internal & External)
• Asset Disposal Governance
• Change, Configuration Alignment, Continuous Improvement and Process Optimisation
• Team Leadership and People Management
• Stakeholder, Supplier, Contract Management Reporting and Risk Management

Qualifications and Experience

• Minimum Qualification: 3-year National Diploma / Degree in Computer Science, Information Technology, Business Administration, ICT Asset Management / Logistics Management Diploma / Degree at NQF level 6.
• Certification: For Added Advantage: ITIL, COBIT
• Experience: 5 – 6 years practical experience in Service Management principles related to Service Asset and Configuration Management good practice methodologies. Experience in implementation and application of Service Asset and Configuration Management process and supporting technology, (i.e. ITIL, Cobit, ISO). Experience of working in a team and involvement in project management delivery concepts and team management. Experience in dealing with customers.
• Added advantage for higher number of years’ experience, experience in people management of 1 – 3 years and Contract management. (These are not a Critical requirements)

Deadline:9th June,2026

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Purpose of the job

• To Monitor network status, attend to network incidents and service requests to ensure service restoration, and complete root cause analysis.

Key Responsibility Areas:

• Infrastructure management.
• Maintenance of Network Devices.
• Provide user support and attend to logged incidents.

Qualifications and Experience:

• Minimum: 3 - Year National Diploma/Degree in IT related field (Computer Science, Information Technology Engineering, BCom etc).
• Certification: CCNA advantageous
• Experience: 3 - 5 Years’ experience in Wide Area Network (WAN), Troubleshooting Technology, Network topology, Network Design, Application Layer and routing protocols.
• Knowledge of: Behavioural Attributes: Self-confidence, Problem resolution orientation, Customer Relations, communication. Ability to interact with leadership and external customers. Incumbent must be willing to consult and interact with Government officials, standards generating bodies, accreditation and certification bodies. Ability to work independently under minimal supervision Must be willing to work standby shifts and overtime when required The incumbent will be required to consult and interact with relevant Government Officials, standards generating bodies, accreditation and certification bodies.

Deadline:9th June,2026

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Purpose of the job

• To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met and their expectations exceeded.

Key Responsibility Areas

• Provide 1st & 2nd level LAN & desktop support.
• Install and configure new IT equipment.
• Implementation, customisation and maintenance of the remote software deployment.
• Provide support to the enterprises local IT and software resources.
• Provide LAN & desktop advisory services to clients.

Qualifications and Experience

• Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant).
• Experience: At least one-year corporate experience in an End User Support / Service Management environment, OR 1–2 years’ experience years relevant experience in the End User Computing services and related LAN Infrastructures Services. Maintenance and support service of the End User Computing Services relating to all LAN Infrastructure Services such as servers, desktops, LAN cabling, switches and other LAN peripherals. Maintenance and support to ensure the availability of the services according to prescribed procedures, policies, standards and SLA’s. Ensure the resolution of hardware and software service requests, incidents and problem within End User Computing and all related LAN infrastructure.

Technical Competencies Description

• Knowledge of: Desktop operating systems and application. Network cabling and telephony system. Security software and hardware. Technical support and maintains of the application system(s), hardware and software End User Computer and LAN infrastructure principles and topology, Internet protocols, services. Routing and switching technologies. ITIL. Procedure, Policies and standards.

Deadline:9th June,2026

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Purpose of the job

• Co-ordinates audit procedures and processes, monitoring compliance and, conducting investigations and risk analysis to determine the extent of variation or non-conformance to statutory requirements, policies and procedures, preparing and presenting comments and opinions and providing guidance on the interpretation of principles to enable re alignment of functions and responsibilities ensuring the activities of SITA are conducted and concluded in a credible manner.

Key Responsibility Areas

• Information dissemination
• Information management and reports
• Risk analysis
• Monitoring compliance
• Audit investigations.

Qualifications and Experience

• Minimum: Bachelor’s Degree or diploma in Auditing, accounting, costing and management accounting (at least NQF Level 6).
• Certification in CIA will be an Added Advantage.
• Registration with a Professional Body: Current Registration with the Institute of Internal Auditors (IIA) is recommended /the candidate must be eligible to register with IIA.
• Experience: 3-4 years' auditing experience, which includes 2 years’ experience in performance audit AND including at least 1 year experience at a supervisory level. The incumbent will be required to engage with various stakeholders/role players and to travel nationally/internationally, as and when required.

Technical Competencies Description

• Knowledge of the Auditing process, applications and principles to enable analysis, evaluation and reporting;
• Understanding of various and relevant legislation; Performance Audit Principles; Professional Standards for the
• Practice of Internal Auditing; Internal Audit Principles; Project management. Personal Attributes: Agility, Empathy, Collaboration, Innovation, Customer Centricity and Integrity.

Technical competencies:

• Business Writing; Project/Programme Management; and Corporate Governance.

Deadline:10th June,2026

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Purpose of the job:

• To help the business implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. (review, assessment, and development of business processes).

Key Responsibilty Areas:

• Consults with clients (Govt Departments) management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access to improve interoperability of government systems and quality of services and deliverables.
• Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Deliver services according to project plans and architectural and governance mechanisms to ensure overall compliance and improved service delivery.
• Create business requirements analysis and design work packages for integrated software components, taking into consideration SITA’s software development stack and doing this in accordance with ICT standards and the enterprise architecture for Government.
• Managing the lifecycle of the requirements management.
• Model Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government.
• Develop Target Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government.
• Manage client’s expectations to ensure that IT solutions meet client needs and Model Business Solution specification in accordance with ICT standards.
• Participate in packaging and releasing of integrated IT software components in accordance with ICT standards and the enterprise architecture for Government.
• Keep abreast of the latest industry developments and ensure that appropriate technologies are used for knowledge management to ensure innovation and improved productivity.

Qualifications and Experience:

• Minimum: 3-Year National Diploma / Degree in Computer Science, Information Systems or related IT field / NQF level 6.
• Experience: 3-5 Years’ experience in business analysis, business process management and business process engineering/reengineering. Including experience in requirements management, business modelling, and business architecture. Certification in business analysis will be an added advantage.

Deadline:10th June,2026

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Purpose of the job:

• Working as part of a team to ensure efficient, effective and accurate Asset, Configuration and Lifecycle management and related reports in the planning, maintenance and retirement of all client installation and configurations in the shortest time to ensure minimum disruption to the customers.

Key Responsibility Areas:

• Assets, Configuration and Life Cycle Management
• User Advice.
• To implement the Support Services business plan
• Transfer of Skills and Support.

Qualifications and Experience:

• Required Qualifications: 1 - 2-year National Certificate in a relevant discipline / NQF level 5/ Certificate in Asset Management and accredited specialized courses A+ (International Accreditation) N+ (International Accreditation) Higher Certificate in Asset Management.
• Certification: ITIL will be an added advantage.
• Experience: Minimum of 2 to 3 years’ experience in IT asset management. Knowledge of EUC software and hardware platforms. Experience, 2 years and understanding of assets, configuration and life cycle management.
• Knowledge of: Adaptability Motivation Professionalism Team work Technical skills Creativity and Time management
• Personal Attributes/ Behaviours: Agility, Collaboration, Customer Centricity, Integrity, Innovation and Empathy

Deadline:11th June,2026

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Purpose of the job

• Analyse the business domain by gaining in-depth understanding of the business strategy, processes, services and roadmap. Review the end-toned business processes to identify operational, financial and technological risks. Identify opportunities to improve efficiency by optimizing business performance through technology application. Manage projects to develop the business domain in accordance with ICT standards and the enterprise architecture for government.

Key Responsibility Areas

• Analyse the business domain area and propose optimization strategies to improve business performance
• Manage the lifecycle of requirements managements.
• Develop the Business Solution Specification in accordance with ICT standards and the enterprise architecture for Government.
• Manage business analysis and design projects spanning multiple environments to ensure that it is successfully delivered.
• Participate in procurement of integrated IT solutions in accordance with ICT standards for Government, and within the SITA Supply Chain Management governance framework.
• Participate in execution of comprehensive software test activities in accordance with SITA Testing methodologies, techniques and Tools.
• Participate in packaging and releasing of integrated IT software components in accordance with SITA application development standards.
• Keep abreast of the latest industry developments and ensure that appropriate technologies are used for knowledge management to ensure innovation and improved productivity.

Qualifications and Experience

• Minimum: 3-year National Diploma / bachelor’s degree in business, Computer Science, Information Systems, Technology and Engineering.
• Experience 6 -7 years’ experience with 4 years as a business analyst, business domain/architecture development, requirement management and end-toned business process modelling including business reengineering.

Deadline:11th June,2026

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Purpose of the job

• To manage and execute Business Architecture programs/projects/activities successfully, which will ensure quality architecture that is fit-for-purpose, in accordance with ICT standards and the enterprise architecture for Government.

Key Responsibility Areas

• Develop, maintain, implement and evaluate Business Architecture principles and governance mechanisms and monitor the adherence thereto so as to deliver quality products in a controlled environment;
• Manage and execute the Business Architecture programmes/projects/activities spanning multiple environments to ensure that it is successfully delivered
• Participate in preparation and initiation activities to meet the business directive for enterprise architecture initiatives in accordance with ICT standards and the enterprise architecture for Government
• Manage and execute activities to develop, maintain and govern Business Architecture and Roadmap in accordance with ICT standards and the enterprise architecture for Government
• Determine opportunities and solutions and formulate implementation and migration plans
• Develop and execute stakeholder relationship management plans to enable effective management and improvement of stakeholder relationships.

Qualifications and Experience

• Minimum: Bachelor’s Degree or Advanced Diploma in Information Technology, Computer Science, Information Systems, Commerce, Engineering or equivalent NQF Level 7. TOGAF certificate will be an added advantage.
• Experience: 8-9 years’ experience in the ICT field, including IT Governance, IT Planning, systems development / procurement, implementation and maintenance / enhancements of integrated solutions across multiple hardware and software platforms with leadership, management, operational responsibility in a large corporate/public sector organisation. Experience in business analysis/ business process management/business planning and business process engineering/reengineering, including modelling. Experience in Business Architecture. Experience in business solution design. 

Deadline:11th June,2026