Consultant: Asset and Configuration Management at SITA SOC (Ltd)

Purpose of the job:

• To manage and govern the full Asset and Configuration Management (ACM) function by ensuring accurate asset lifecycle control, enforcing Service Asset and Configuration Management policies and processes, and maintaining the integrity of the Configuration Management Database (CMDB) (in the related asset management system) for all identified assets. The role leads asset audits and disposal processes, including initiating Supply Chain Management (SCM) appointments for service providers, oversees asset movements and compliance, and manages the Head Office and Provincial ACM team to ensure effective service delivery, regulatory compliance, and risk mitigation across the organisation.

Key Responsibility Areas

• Governance and Management of Asset & Configuration Management Configuration Management Database (CMDB) Governance)
• Asset Lifecycle Management Oversight
• Management of Asset Audits (Internal & External)
• Asset Disposal Governance
• Change, Configuration Alignment, Continuous Improvement and Process Optimisation
• Team Leadership and People Management
• Stakeholder, Supplier, Contract Management Reporting and Risk Management

Qualifications and Experience

• Minimum Qualification: 3-year National Diploma / Degree in Computer Science, Information Technology, Business Administration, ICT Asset Management / Logistics Management Diploma / Degree at NQF level 6.
• Certification: For Added Advantage: ITIL, COBIT
• Experience: 5 – 6 years practical experience in Service Management principles related to Service Asset and Configuration Management good practice methodologies. Experience in implementation and application of Service Asset and Configuration Management process and supporting technology, (i.e. ITIL, Cobit, ISO). Experience of working in a team and involvement in project management delivery concepts and team management. Experience in dealing with customers.
• Added advantage for higher number of years’ experience, experience in people management of 1 – 3 years and Contract management. (These are not a Critical requirements)

Deadline:9th June,2026