Lead: UX Designer at Capitec Bank

Purpose Statement

• The purpose of this position is to lead and co-ordinate the team of client experience designers within Client Experience Delivery:

  • To research and ensure that Capitec Digital client experience is world class whilst conforming to the bank/brand principles.

  • To be the custodian of design and development standards, prototypes, and client/user experiences for Business Banking UX design processes.

  • Develop the Design Ops process for Business Banking.

To provide specialist input to Feature teams, support areas, e.g., Marketing, Chief Product Owners/Product Owners of client touch points

Experience

Experience:

• Five or more years:

  • 3 of the 5 years as a Lead of client/user experience designers.

  • Experience in client/user interface and experience design for web applications and mobile devices.

  • Experience in interaction design and visual design through prototyping in an agile software development environment

  • Proven experience in coordinating activities across the AGILE life cycle.
     
     Knowledge of:

• Invision, Abstract, Sketch and prototyping software.

• Understanding of Agile Practices.

• A thorough understanding of simplified user-centred design methodologies is a must.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• National Certificate in Design or Web Design

Knowledge

• Knowledge of psychology as it pertains to CX/UX behaviours and principles.

• Knowledge of CUA or similar.

• Knowledge of Project management methodologies would be beneficial.

Skills

• Communications Skills

Competencies

• Achieving Personal Work Goals and Objectives

• Delivering Results and Meeting Customer Expectations

• Working with People

• Creating and Innovating

• Deciding and Initiating Action

• Leading and Supervising

• Learning and Researching

• Planning and Organising

• Relating and Networking

Conditions of Employment

• Clear criminal and credit record