Job Openings at Capitec Bank

Purpose Statement

• To design and develop blended learning solutions that enable and enhance performance. This includes formal and informal learning methods such as e-learning, performance support tools, quick reference guides, “how to” guides, coaching guides, observation checklists, training videos, workshops etc.

• To unlock potential of Capitec employees through the delivery of talent development solutions and the enablement of ownership and empowerment for learning and development.

Experience

Minimum:

• 3+ years’ experience in a learning design and facilitation role.

• Proven experience of planning designing and delivering learning interventions.

• Proven experience in the building and maintaining of key client relationships at a management level.

• Working on cross – functional projects

Ideal:

• 5 years proven experience in Learning Design or Instructional Design and facilitation

• Commercial or business banking environment experience.

 

Qualifications (Minimum)

• National Diploma in Human Resources

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Human Resources or Psychology

Knowledge

Minimum:

• Learning design and learning design tools

• Adult learning design principles and methodologies

• Diversity of learning preferences styles

• Blended learning

• Learning needs analysis principles and process

• Learning curriculum design

• Facilitation methodologies

• Articulating storylines tool

Ideal:

• Performance consulting principles

• Virtual learning design approaches

Skills

• Communications Skills

• Interpersonal & Relationship management Skills

• Negotiation skills

• Consultation skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Planning, organising and coordination skills

• Problem solving skills

• Attention to Detail

• Change Management Skills

• Facilitation Skills

• Presentation Skills

Competencies

• Planning and Organising

• Learning and Researching

• Persuading and Influencing

• Writing and Reporting

• Relating and Networking

• Adapting and Responding to Change

• Creating and Innovating

• Delivering Results and Meeting Customer Expectations

Conditions of Employment

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals

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Purpose Statement

• To plan and execute the talent acquisition process in accordance with the approved staffing requirements, job profiles, talent reviews, and applicable standards within a dedicated client segment

• To consult and advise on specialised talent resourcing processes and procedures, and/or related HR processes

• Responsible for specialist talent management advice and consultation, talent reviews and talent planning and tracking, the end-to end execution of middle management to senior positions and the coordination of talent resourcing processes within the organisation in accordance with approved talent initiatives/scope, staffing requirements, job profiles and applicable standards.

Experience

Minimum:

• At least 2 - 3 years’ end-to-end talent acquisition experience at various levels, preferably volume recruitment

• Proven experience in:

  • Telephonic interviewing techniques

  • Response handling and feedback

  • Talent Acquisition processes and techniques

  • The application and interpretation of assessments (ability tests, personality questionnaires)

  • Competency based interviewing techniques and skills

  • Sourcing techniques and methods

 

Ideal:

• Proven experience in management competency frameworks, assessment and feedback (assessment / feedback / development conversations)

• Previous experience in HR consulting, including job descriptions

• IR Consulting

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

• A relevant degree in Psychology or Industrial/Organisational Psychology

Qualifications (Ideal or Preferred)

• A relevant post graduate degree in Psychology or Industrial/Organisational Psychology

• Qualified Psychometrist/Psychologist registered with the Health Professionals Council of South Africa (HPCSA)

Knowledge

Min:

Knowledge of:

• General HR processes and procedures

• Relevant legislation, i.e. LRA, Employment Equity Act

• Effective and efficient telephonic interviewing / screening

• Use of psychometric assessments (ability tests)

• Use of psychological personality instruments

• Use of management assessment centres for selection and development purposes

• Competency based Talent Acquisition 

• Sourcing approaches and methods

Ideal:

• Understanding of labour market and IR

Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Communications Skills

• Interpersonal & Relationship management Skills

• Attention to Detail

• Planning, organising and coordination skills

• Consultation skills

• Influencing Skills

• Facilitation Skills

• Presentation Skills

Competencies

• Coping with Pressures and Setbacks

• Planning and Organising

• Presenting and Communicating Information

• Persuading and Influencing

• Relating and Networking

• Working with People

• Adapting and Responding to Change

• Delivering Results and Meeting Customer Expectations

Conditions of Employment

• Clear criminal and credit record

• Willing to travel as an inherent operational requirement of the job

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Purpose Statement

• To lead a Financial Reporting team responsible for duties relating to providing internal and external stakeholders with financial information to support them in decision-making and guide them in their interactions with investors, analysts, ratings agencies and the financial press.

• To apply technical skills and experience to support the objectives of the business, and provide subject matter input towards managerial decision-making.

Experience

Minimum:

• At least 5 years’ post article relevant experience in financial reporting dealing specifically with IFRS reporting requirements.

• Analysis and interpretation of financial information and reporting at a group level.

• Collaborating and coordinating cross-functionally

• 3 years’ experience in managing small teams 

Ideal:

• 5+ years’ experience in IFRS reporting within a banking and/or insurance environment

• Coaching and mentoring team members

Qualifications (Minimum)

• Honours Degree in Accounting - Financial Accounting

Qualifications (Ideal or Preferred)

 

Knowledge

Minimum:

• Financial concepts and practices 

• Technical knowledge and understanding of IFRS and emerging IFRS issues

• Application of technical knowledge to business scenarios

• Application of knowledge to implement best practice business processes

• Income Tax 

• Navigate through various legal, standards and related regulatory frameworks 

• Change management principles 

• Business writing methods, standards

• Practices to develop functional skills in people, including constructive reviewing of work

Ideal:

• A good grasp of cost and volume mechanics 

• Credit risk theory and provisioning, specifically IFRS 9 and IFRS 17 

• Business acumen 

Skills

• Communications Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Interpersonal & Relationship management Skills

• Planning, organising and coordination skills

• Problem solving skills

Competencies

• Analysing

• Deciding and Initiating Action

• Delivering Results and Meeting Customer Expectations

• Leading and Supervising

• Learning and Researching

• Persuading and Influencing

• Planning and Organising

• Writing and Reporting

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

To Provide guidance to self-organising feature teams to operate more effectively within the bank by:

• Ensuring the optimal use / application of Agile practices and tools, and 

• Driving the continuous improvement and Agile maturity of the feature teams during the facilitation of Agile ceremonies (including sprint planning, stand-up, retrospective and review). 

Experience

Minimum:

• Experience being a Scrum Master for at least 4-5 years

• Proven experience in the application of one or more of the following:

  • Agile values and principles;

  • Scrum principles, practices and theory 

  • Kanban principles, practices and theory 

  • Agile techniques (i.e. User Stories; ATDD (Acceptance Test Driven Development); ; TDD (Test Driven Development); Continuous Integration; Continuous Testing; Pair Programming; Automated Testing)

  • Configuration tools (i.e. JIRA; Confluence etc.)

Ideal:

• Experience being a Scrum Master for a software development team that was diligently applying Scrum principles, practices, and theory.

• Relevant other Agile certifications (i.e. SAFe, PMI-ACP, ICA-ACC, CAL etc.) 

• Experience as part of an Agile software delivery team in one or more of the following roles:

  • Project / Programme Management

  • Business Analyst

  • Architect

  • Software Development

  • Product Owner

Qualifications (Minimum)

• National Certificate in Grade 12 National Certificate

Qualifications (Ideal or Preferred)

• Certification in Scrum or Kanban (CSM, KMP, PSM I)

Knowledge

Minimum:

Must have detailed knowledge of:

• Documented patterns and techniques related to the Scrum approach (i.e. Planning, Reviews and Retrospective formats, removal of impediments and handling of bugs, etc.)

  • Group facilitation approaches (i.e. conflict resolution, effective team work, etc.)

  • Experience applying Agile methodologies: i.e. Scrum, Lean and Kanban,

  • Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.

  • Must have in-depth understanding of all the Agile values and principles as well as roles  in order to work well together with the team and stakeholders

• Good knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.

Ideal:

• Capitec environment and Capitec Recipe.

Skills

• Communications Skills

• Facilitation Skills

• Interpersonal & Relationship management Skills

• Negotiation skills

• Presentation Skills

• Problem solving skills

• Analytical Skills

• Attention to Detail

• Project Management Skills (Methodolgy Specific)

• Planning, organising and coordination skills

• Consultation skills

Competencies

• Delivering Results and Meeting Customer Expectations

• Working with People

• Deciding and Initiating Action

• Adapting and Responding to Change

• Persuading and Influencing

• Coping with Pressures and Setbacks

• Relating and Networking

• Creating and Innovating

• Analysing

• Planning and Organising

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• Responsible for the development, testing & implementation of digital projects according to delivery standards & specifications.

Experience

Minimum:

• 2/3 years proven experience in software development, project delivery & implementation

• A relevant tertiary qualification (Diploma) in IT

Ideal: 

• Experience in the following development technologies or similar:

• A relevant tertiary qualification (degree) IT

Methodologies:

• Agile

• Object-orientated Development

• Web API & RESTful web services

• MVC design patterns

• Unified Modelling Language

• Relational & NoSQL Database Design

• Cloud architecture & platforms

Web Technologies:

• HTML5

• CSS3

• Javascript (latest standards)

Programming Languages:

• Node JS

• Python

• Java

Database Technologies:

• Relational, e.g. SQL Server 2012

• NoSQL, e.g. MongoDB, CloudantDB

• Embedded, e.g. h2bd, mdf, SQLite

Mobile Technologies (Ideal):

• Android - Android Studio

• iOS - xcode

• Cross platform, e.g. Cordova, PhoneGap

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

• National Diploma in Information Technology - Computer Science

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Information Technology

Knowledge

Min:
Must have detailed knowledge of:

• IT systems development processes (SDLC)

• Backend Application development

• Microservices architecture/ implementation

• Systems analysis and design

• Unit Testing

• Object Orientated Development

Ideal:
Knowledge of:

• UML

• Systems analysis and design

• CI/CD (Continuous Integration/ Continuous Deployment) - Automated deploymeny

• System architecture (technical design and implementation processes)

• Banking operational & systems environment

Skills

• Communications Skills

• Interpersonal & Relationship management Skills

• Analytical Skills

• Problem solving skills

Competencies

• Adhering to Principles and Values

• Analysing

• Applying Expertise and Technology

• Coping with Pressures and Setbacks

• Delivering Results and Meeting Customer Expectations

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• To provide strategic technical direction and manage multiple technical teams responsible for the technical delivery of the full product lifecycle; all product features and support and maintenance related tasks in respect of the product

• Oversee the ongoing drive to increase efficiency, optimisation, innovation and people development in these environments.

Experience

Minimum:

• At least 5 years’ experience in software development management

• Experience of:

  • leading and working in an agile development environment

  • crafting roadmaps

  • managing a budget

  • using technical skills to support and guide a technical team

  • to establish priorities and successfully manage deliverables

  • utilizing communication and relationship management skills to engage with stakeholders

  • using leadership to influence in other areas.

Qualifications (Minimum)

• Bachelor's Degree in Commerce or Information Technology - Computer Science

Qualifications (Ideal or Preferred)

• Honours Degree in Commerce or Information Technology - Computer Science

Knowledge

Minimum:

• Functional knowledge particular to the product (e.g. Credit or App)

• People management and development practices and principles

• Stakeholder management

• Budgeting and accounting principles

• Business analysis and design

• Project Management principles and methodologies 

Ideal:

• Banking industry

• Central Collections environment 

• Capitec Bank Systems Environment

• Capitec Bank Business Model

• Agile development principles

• Systems Development Life Cycle (SDLC)

Skills

• Communications Skills

• Decision making skills

• Influencing Skills

• Interpersonal & Relationship management Skills

• Negotiation skills

Competencies

• Applying Expertise and Technology

• Applying Expertise and Technology_Displaying Technical Expertise

• Applying Expertise and Technology_Using Computers and Technology

• Coping with Pressures and Setbacks

• Coping with Pressures and Setbacks_Demonstrating Tenacity and Perseverance

• Coping with Pressures and Setbacks_Displaying Confidence and Composure

• Coping with Pressures and Setbacks_Maintaining Work-Life Balance

• Coping with Pressures and Setbacks_Managing Stress

• Deciding and Initiating Action

• Deciding and Initiating Action_Acting Decisively

• Deciding and Initiating Action_Demonstrating Initiative

• Deciding and Initiating Action_Making Accurate Judgments and Decisions

• Delivering Results and Meeting Customer Expectations

• Delivering Results and Meeting Customer Expectations_Championing Customer Needs

• Delivering Results and Meeting Customer Expectations_Delivering High Quality Work

• Delivering Results and Meeting Customer Expectations_Meeting Basic Work Expectations

• Delivering Results and Meeting Customer Expectations_Serving Customers

• Leading and Supervising

• Leading and Supervising_Assembling Talent

• Leading and Supervising_Delegating Responsibility

• Leading and Supervising_Developing Talent

• Leading and supervising_Inspiring and Motivating Others

• Leading and Supervising_Maintaining Objectivity

• Leading and Supervising_Managing Performance

• Leading and supervising_Utilising Feedback

• Planning and Organising

• Planning and Organising_Coordinating Project Activities

• Planning and Organising_Driving Projects to Completion

• Planning and Organising_Managing Resources

• Planning and Organising_Prioritising and Organising Work

• Working with People

• Working with People_Adapting to Others

• Working with People_Assessing and Understanding People

• Working with People_Attentive Listening

• Working with People_Building and Supporting Teams

• Working with People_Demonstrating Appreciation

• Working with People_Demonstrating Self-Insight and Awareness

• Working with People_Managing from a Distance

• Working with People_Resolving Conflict

• Working with People_Sharing Information

• Working with People_Showing Caring and Understanding

• Working with People_Supporting Coworkers

• Working with People_Teaching

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• The purpose of this position is to lead and co-ordinate the team of client experience designers within Client Experience Delivery:

  • To research and ensure that Capitec Digital client experience is world class whilst conforming to the bank/brand principles.

  • To be the custodian of design and development standards, prototypes, and client/user experiences for Business Banking UX design processes.

  • Develop the Design Ops process for Business Banking.

To provide specialist input to Feature teams, support areas, e.g., Marketing, Chief Product Owners/Product Owners of client touch points

Experience

Experience:

• Five or more years:

  • 3 of the 5 years as a Lead of client/user experience designers.

  • Experience in client/user interface and experience design for web applications and mobile devices.

  • Experience in interaction design and visual design through prototyping in an agile software development environment

  • Proven experience in coordinating activities across the AGILE life cycle.
     
     Knowledge of:

• Invision, Abstract, Sketch and prototyping software.

• Understanding of Agile Practices.

• A thorough understanding of simplified user-centred design methodologies is a must.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• National Certificate in Design or Web Design

Knowledge

• Knowledge of psychology as it pertains to CX/UX behaviours and principles.

• Knowledge of CUA or similar.

• Knowledge of Project management methodologies would be beneficial.

Skills

• Communications Skills

Competencies

• Achieving Personal Work Goals and Objectives

• Delivering Results and Meeting Customer Expectations

• Working with People

• Creating and Innovating

• Deciding and Initiating Action

• Leading and Supervising

• Learning and Researching

• Planning and Organising

• Relating and Networking

Conditions of Employment

• Clear criminal and credit record

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Purpose Statement

• Responsible for planning, directing and coordinating the activities of multiple smaller projects or one larger project, to ensure that all the goals are accomplished.

Experience

Min: 

• At least 5 - 8 years’ proven experience in an administrative or related junior project management role (project / task coordination & resource capacity planning using a shared pool of resources within a similar environment)

Qualifications (Minimum)

• A relevant qualification in Project Management

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

• PMI Accredited Project Management Certification

Knowledge

Min:
General knowledge of :

• Systems Development Life Cycle

• Project management methodologies

Ideal:
Knowledge of:

• Project Management systems and procedures (e.g. EPM)

• Project Management terminology and guidelines (e.g. PMBoK)

• Systems integration in an open IT system environment

• IT within the banking industry

Skills

• Communications Skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Interpersonal & Relationship management Skills

• Influencing Skills

• Facilitation Skills

• Planning, organising and coordination skills

• Attention to Detail

Competencies

• Delivering Results and Meeting Customer Expectations

• Deciding and Initiating Action

• Adapting and Responding to Change

• Persuading and Influencing

• Presenting and Communicating Information

• Planning and Organising

• Following Instructions and Procedures

• Relating and Networking

Conditions of Employment

• Clear criminal and credit record

• A valid driver's license and own vehicle is required

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PURPOSE STATEMENT

• To act as a Cloud Engineer in a senior position to build out and maintain resilient, scalable, cost effective and high performing Cloud solutions that will assist Capitec to become the best bank in the world.

EXPERIENCE

Minimum:

• 5+ years’ experience in Infrastructure, Software Development, DevOps

• 3+ years design and implementation of highly available, enterprise-scale Cloud infrastructure.

• 2+ years in AWS

• Of introducing Cloud technology (start-up) in an environment – processes, principles etc.

• Design and hands on troubleshooting background on AWS Platform (Azure or GCP will be advantageous).

• Experience working in a DevOps environment.

• Experience developing and supporting infrastructure and Cloud capabilities for micro services-based architectures.

• Experience working with CI/CD tools.

• Experience with authentication and Authorization technologies and protocols (LDAP, Kerberos, AD, OAuth 2.0, OpenID Connect, SAML).

• Experience working with scripting and provisioning tools like Terraform, Ansible, CloudFormation or equivalent.

Ideal:

• Experience in a financial services or banking organisation

• Infrastructure security

• Experience in engineering data pipelines using Big Data technologies such as Spark, Kafka, Hadoop, Storm, etc.

• Experience with ELK, New Relic or similar on Public Cloud Platforms.

• Experience with Docker and Kubernetes.

• Experience working in a fast paced Agile/Scrum environment (Atlassian Stack).

QUALIFICATIONS

• A relevant post-graduate qualification

• Technology , esp. Cloud certification AWS Associate, Professional or Specialty, Terraform Associate)

SKILLS

• Communication skills

• Computer Literacy (Advanced MS Word, MS Excel, MS Outlook)

• Analytical skills

• Problem solving skills

• Presentation skills

COMPETENCIES

• Deciding and Initiating Action

• Learning and Researching

• Creating and Innovating

• Relating and Networking

• Delivering Results and Meeting Customer Expectations

• Presenting and Communicating Information

• Adapting and Responding to Change

• Applying Expertise and Technology