Learning Designer at Capitec Bank

Purpose Statement

• To design and develop blended learning solutions that enable and enhance performance. This includes formal and informal learning methods such as e-learning, performance support tools, quick reference guides, “how to” guides, coaching guides, observation checklists, training videos, workshops etc.

• To unlock potential of Capitec employees through the delivery of talent development solutions and the enablement of ownership and empowerment for learning and development.

Experience

Minimum:

• 3+ years’ experience in a learning design and facilitation role.

• Proven experience of planning designing and delivering learning interventions.

• Proven experience in the building and maintaining of key client relationships at a management level.

• Working on cross – functional projects

Ideal:

• 5 years proven experience in Learning Design or Instructional Design and facilitation

• Commercial or business banking environment experience.

Qualifications (Minimum)

• National Diploma in Human Resources

Qualifications (Ideal or Preferred)

• Bachelor's Degree in Human Resources or Psychology

Knowledge

Minimum:

• Learning design and learning design tools

• Adult learning design principles and methodologies

• Diversity of learning preferences styles

• Blended learning

• Learning needs analysis principles and process

• Learning curriculum design

• Facilitation methodologies

• Articulating storylines tool

Ideal:

• Performance consulting principles

• Virtual learning design approaches

Skills

• Communications Skills

• Interpersonal & Relationship management Skills

• Negotiation skills

• Consultation skills

• Computer Literacy (MS Word, MS Excel, MS Outlook)

• Planning, organising and coordination skills

• Problem solving skills

• Attention to Detail

• Change Management Skills

• Facilitation Skills

• Presentation Skills

Competencies

• Planning and Organising

• Learning and Researching

• Persuading and Influencing

• Writing and Reporting

• Relating and Networking

• Adapting and Responding to Change

• Creating and Innovating

• Delivering Results and Meeting Customer Expectations

Conditions of Employment

• Clear criminal and credit record

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals