Learner: Contact Centre Agent - Parktown at Rand Mutual - RMA

THE JOB AT A GLANCE

As a Learner: Contact Centre Agent, you will be reporting to the Contact Centre Manager. The learnership Programme is based in Parktown Johannesburg. The duration of this Learnership programme is 12 months and will commence in January 2024. You will gain skills, knowledge, and experience, whilst at the same time, positioning the successful incumbents for active and meaningful participation in the labour market.

WHAT YOU'LL BRING TO THE TABLE?

• Grade 12.
• Knowledge, Skills, and Competencies required
• Applied Learning
• Building Customer Loyalty
• Contributing to Team Success
• Managing Work (Includes Time Management)
• Initiating Action
• Stress Tolerance
• Willing to learn
• Project wide perspective
• Team player