Learning Coordinator at Liberty Group South Africa

Purpose

To coordinate, administrate and manage Pre-contract training, National Induction and Post Induction deliverables. This entails administering the Onboarding cycle: registering delegates for Pre-contract training, query resolution, completion audit, registering delegates for Induction, scheduling National Induction, access generation across different platforms, completion monitoring, daily reporting, session scheduling, attendance monitoring, Sales Leader communication, delegate communication, post induction supplementary processes and Individual report generation.

Minimum Experience

1 - 2 years experience in a similar environment

Qualifications and Exeprience

• 2 – 3 years in a similar environment
• Further Education and Training certificate

Key Responsibilities

• Registration of delegates for Pre-contract training and Induction
• Maintain the learning schedular
• Monitoring completion status
• Register creation
• Learning university access generation
• Advice + training site access generation and related query resolution
• Planning and scheduling of National Induction
• Coordinating classrooms, facilitators, and regions
• Resolving related system, program, and general queries
• Maintaining Induction inbox
• Communication with field, Sales Leaders, and Delegates
• Daily reporting on activity, attendance, and results
• Scheduling of sessions
• Coordinating accreditation schedule and the opening and closing of accreditation requirements
• Generation and distribution of individual performance reports
• Monitoring and conducting the supplementary accreditation process
• Completion audits and monitoring
• Completion and non-completion communication with field and delegates
• Monitoring of REM requirements
• Enrolment into NADLP (National advisor learning and development path)
• Basic facilitation on Induction subjects
• Developing knowledge to supports and conduct facilitation of Induction sessions

Competencies

• Ability to interact with customers in an effective and efficient manner.
• Readily maintains open and consistent communications with others.
• Ability to participate as a team member.
• Able to systematically identify, analyse and resolve existing and anticipated problems.
• Interact with others in an effective and efficient manner.
• Attentive in basic, routine, repetitive tasks.
• Manages time well, ensuring objectives are achieved on time and at the right level of quality.
• Ability to organize, plan and coordinate activities related to duties and responsibilities.
• The appropriate use of systems and methods to convert, store, protect, process, transmit and retrieve information.
• Facilitation skills.
• Willingness to develop knowledge and ability to apply skills to the facilitation of sessions.
• Knowledge of learning and development field.

Liberty Group Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998 and the group's Transformation Strategy, preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the organisation.

Vaccination Policy & Hybrid Working Model 

We are evolving the way we work and will be launching a Hybrid working model, in line with this Liberty has implemented a Mandatory vaccination policy which is applicable to all employees, this is to further strengthen our commitment to the safety of all employees. Right of refusal to be vaccinated against COVID-19, either on constitutional and/or medical grounds, is taken into consideration and will be dealt with through an objection process. More information about our Hybrid working model and Mandatory vaccination policy will be discussed during the recruitment process for this position.