Learning Delivery Assistant at Anglo American

Job Description:
As Learning Delivery Assistant,you will provide services as required and your responsibilities will include but not limited to:

Administration:

• Collaborate with the Learning Delivery team and the Learning Delivery Scheduler, using SuccessFactors LMS, compile and monitor the training schedule, including all required resources, such as lecture rooms and materials, to ensure the timely completion of training activities.
• Ensure the availability of required venues, stationery, training materials, and other consumables needed to deliver practical learning activities.
• Maintain Kumba and SETA databases for learners' registration and capture progress against learning programme outcomes for those learners, such as for Trade Tests, as applicable.
• Process learning records accurately and within Service Level Agreement time limits by capturing on SuccessFactors LMS and/or the Learning Shared Services interface for processing bulk attendance register capturing.
• Assist Learning Delivery team members and learners with queries and issues regarding time and attendance.
• Compile various monthly reports to provide feedback to relevant stakeholders on training activities.
• Maintain the administration and booking of external training providers, ensuring accreditation is in place.
• Maintain a database for training requests/requisitions/purchase orders/notifications and ensure close out where required.
• Process requisitions and Purchase orders needed for external training providers.
• Effectively and accurately record daily/weekly/monthly stats.
• Maintain effective and accurate administration and capturing of information of learner information and POEs on systems to issue legal authorisations and cards. All relevant documents to authorise externally trained candidates are in place.
• Support improvement by following company procedures and using the latest available platforms, such as Smartsheet, SAP, SuccessFactors LMS, etc.

Document Control:

• Process all documentation according to company policies and procedures and document control principles within specified time frames to ensure compliance.
• Assist team members with documents following new company templates and guidelines.
• Document control of training documents such as attendance registers.
• Collate or make available documents, briefing papers, reports, and presentations as Learning Delivery management requires.
• Compile and maintain a portfolio of evidence for learners during the completion of learning programmes for proper documentation, evidence management and record keeping as required for, for example, Trade Tests and Mining/ Processing/ Safety Rep Skills Programmes.
• File and store documentation and learning records (paper and electronic) and ensure effective, secure access control to them.
• Adhere to document control policies and learning QMS requirements and ensure effective storage and retrieval of documents and learning records for future reference.
• Distribute relevant documents to appropriate internal and external stakeholders (memos, training schedules, etc.).

Logistical arrangements:

• Arrange local travel and accommodation according to the Anglo American travel and accommodation policy for Learning Delivery Team members, service providers, and consultants when required.
• Organise venues for training shift interventions as required.
• Take meeting minutes and notes where required and distribute them for approval.

Assistance:

• Assist the Learning Delivery team and co-workers, following company policies within the role holder’s level of competence when instructed or in the absence of the responsible person.
• This role is in the P&O - People & Organisation at a Band A4 level reporting to the Learning Delivery Supervisor.

Qualifications:

• Grade 12
• Secretarial Diploma (NQF4) - Recommended
• SA Drivers License Code B

Experience

• 2-3 years of relevant experience in a learning delivery administrative environment.
• MS Office (WORD, Excel, PowerPoint) and SuccessFactors LMS