Learning Delivery Practitioner at The South African Revenue Service (SARS)

Job Purpose

• To facilitate and deliver payroll auditing learning interventions that build technical capability, enable the transfer of learning into the workplace, and support SARS business objectives by strengthening service delivery and compliance outcomes.

Education and Experience

Minimum Qualification & Experience Required 

• A Bachelor’s degree or Advanced Diploma (NQF 7) in Taxation, Accounting or Auditing with 5–7 years’ experience in payroll tax auditing or payroll tax training and facilitation, of which 2–3 years must be at a functional specialist level.

Alternatively,

• Matric (NQF 4) and a Skills Programme in Facilitation qualification with 10 years’ experience in payroll tax auditing or payroll tax training and facilitation, of which 2–3 years must be at a functional specialist level.

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities. (I)
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks. (I)
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation. (I)
• Conduct research to investigate areas of concern in order to resolve problems and identify solutions.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs. (I)
• Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems. (I)
• Execute and evaluate training to address identified needs.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. (I)
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives. (I)
• Provide specialist input through the investigation of opportunities for operational and process, product and risk optimisation. (I)

Governance

• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation. (I)
• Ensure that completed work adheres to relevant policies, procedures, governance and legislative requirements, and report deviations and discrepancies.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives. (I)
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job. (I)

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service. (I)
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders. (I)

Deadline:30th June,2026