Learning & Development Coordinator (Merch Programmes) at Mr Price Group

Purpose:

This customer facing individual will be required to coordinate, record and report on the logistics activities required to deliver learning solutions for the mrp academy and business.  Excellent attention to detail and organizational abilities are required to deliver optimal use of our Learning Management System. Ability to work proficiently on Excel and must have a keen interest in reporting and a certain element of finance. 

key responsibilities

• Coordinate various logistics aspects (research, schedule, plan, capture and report) of L & D learning solutions delivery to ensure sessions are successfully implemented. This may include:
• Scheduling learning solutions or executing learning solution schedules as received from Program Managers.  (Booking of internal/external training venues, facilitators, resources)
• Where appropriate, researching potential training solutions.
• Communication with stakeholders (delegates, people managers, facilitators, L&D team, external facilitators, external venues, etcetera.).  Ensuring
• Learning Experience Coordinator is aware to ensure printing, catering etcetera is planned and executed.
• Liaison with Travel department, HR business partners, Line Managers, external vendors, academy stakeholders and delegates. Communicate via multiple platforms (POS, SMS, MS Teams and Emails)
• Monitor occupancy rate (attendance and non-attendance) and give feedback to   relevant parties.

Administration and Reporting:                  

• Accurately capture and file attendance registers, delegate and facilitator feedback forms etcetera.  Capture vendor invoices as pertinent.  Ensure highest standards of data integrity.
• Compile, analyze and interpret custom and recurring reports for business (for example BEE, EE, ATR)
• Support Skills Development Facilitator by capturing SETA Learnership information.
• Assist in providing support evidence / administration for ATR / BEE audits on behalf of the business.
• Learning Management System:
• Trouble shoot and test functionality and processes in the LMS.
• Accurately load new and updated learning material (Classroom training, online programmes, articles, videos, curricula, pre- and post - assessments etc.) onto the Learning Management System ensuring most recent version is delivered.
• Support the L&D team and business by configuring and maintaining systems functionality.
• Liaise with IT support and LMS vendor agent to resolve bugs or new system configuration based on business need. 
• Coordinate any existing ad hoc business LMS requirements and demonstrate functionality where appropriate.
• Support users where necessary to navigate LMS based on the Learning and Development Programme Managers framework.

Requirements

• Grade 12
• A completed related HR or Learning and Development qualification
• A minimum of 2 years of experience within a Learning / Training and Development administration / support role
• Proficient with the MS office suite including Excel, Outlook, Word