Learning Development Specialist - 5336 at Auditor-General of South Africa

    Requirement Overview

• The purpose of this position is to provide support in the development and enhancement of professional learnership and training programmes according to the defined methodologies and needs as identified by the business units (BUs) and the people strategy.  To investigate, assess and guide in the development and design of high impact, high value, and fit for purpose specialist programme experiences and learning journeys culminating into professional qualifications. To review, assess and create learnerships that are fit for purpose and sustainable for the Future of work. Continuous and relevant innovation of our training programmes and ensure alignment of our designs to the AGSA strategic focus areas for trainees/young talent on our current and future learnership and trainee programmes.
• The incumbent will also be responsible for the execution of special projects and in liaising with relevant stakeholders internally and externally to ensure that all project outcomes are achieved. 

Roles & Responsibilities

• Strategic Function
•  Support the implementation of the business unit (BU) balance score card (BSC) and specific centre projects.
• Align current and future business requirements, as well as high-impact innovative and digitally driven delivery methods and experiences that are aligned to AGSA standards.
• Develop and deploy the strategy of the learnership programmes and provide strategic input into the People Strategy. 

Product Management

Research and development:

• Conduct research in the specialised fields for which training and learnership programmes should be aligned, developed and measured.
•  Evaluate existing and current professional training/learning programmes with a view of updating and analysing current/existing programmes align to future of work ideologies.
• Consider functional requirements i.e. key methods, logistics, topics, and activities needed to create an engaging and successful learning experience.
• Pilot and provide inputs into the quality and relevance of the training programmes and perform future fit assessments.
• Articulate a clear user story/journey through a hybrid digital learning / information architecture throughout the professional training/ learning programme ecosystem.
• Take into account the content delivery platforms, content curators, competency requirements, and user support or learning resources in defining the learning journey and end qualification.
• Define how learners access and engage with the required skills, knowledge, and exposure as may be defined by oversight professional bodies. 
• Closely collaborate with the learning community and partners to understand the learning experience including the current and future skills requirements and learning landscapes.
• Partner with the learning solutions development team to maintain critical touchpoints between experience design and competency development
• Utilise AGSA learning metrics to monitor progress made to achieving business outcomes.
• Maintain the digital learning platforms (LMS – Moodle system)

Learning and development design – learnership or trainee programmes:

• Identify technical and professional learning needs in line with the AGSA strategy, Young Professionals strategy and operational requirements.
• Design, develop and update current and future learnership/training programmes. 
• Ensure high quality programme implementation delivery and execute on learning experience initiatives to enable a consistently positive and effective experience for all users. 
•  Apply creativity, sourcing, integration and design experience to create new, unique learning journeys.
• Implement the induction programmes of each learnership to ensure effective integration of all new employees on a learnership.
• Create and design innovative core and common learning content and learning journeys, using leading learning practices and experience driven learning design and tools such as Articulate 360, Canva, and Vyond
• Develop and maintain digital learning platforms (e.g. LinkedIn Learning, Learner Management System) and micro-learning strategies. 
• Consider the variety of learning interfaces available, and ensure that throughout the design process, that user's interaction is as simple and efficient as possible. 
• Ensure that the design of the training programme experiences is aligned to the AGSA people strategy and applicable training/learning practices.  
• Define a standardised professional training/ learning programme experience embedded in all national training programmes. 
• Provide thought leadership, experience design excellence, innovative ideas and solutions for professional training/ learning programme experience design to the learning value chain.
• Diagnose professional training/ learning programme experience, design-related challenges and in partnership with line management, measure progress for improvement or resolution.
• Analyse where learning experiences can be integrated with other related systems through collaboration with BUs and key learning stakeholders internally and externally. 
• Identify and assess the implications of changes for learning experiences, functions and processes and provide recommendations. 

Project Management:

• Create project schedules with milestones including budget for each project by collating required information from project teams to enable effective project management and monitoring. 
• Update training/learning programme projects monitoring matrix. 
•  Track project progress and ensure all project activities are completed on time. 
• Lead and attend project design meetings and ensure sufficient follow-up of outstanding tasks.
•  Provide on-time feedback/update including quarterly and annual reporting of all training programme/learning design processes.

Stakeholder Management

• Establish, build and maintain positive and value-adding relationships with internal and external stakeholders. 
• Scan the environment and proactively liaise with stakeholders to determine their needs and deliver on them accordingly.
• Keep stakeholders informed on learning developments and the implications thereof. Embed this knowledge through knowledge-sharing engagements with relevant stakeholders.
• Provide guidance and expertise to stakeholders, with respect to the strategic, core, and enabling learning organisation capabilities.
• Share audit product knowledge with stakeholders and provide support in the implementation of audit product solutions
• Communicate the information management principles and the strategic goals and objectives to all stakeholders to ensure understanding of these by all relevant stakeholders.
• Engage with both internal and external stakeholders to identify and evaluate performance barriers and success in order to continuously improve the delivery of AGSA information management services.
• Work in collaboration with colleagues in the centre/business unit/portfolio to ensure timeous delivery of work/projects.
• Establish and maintain relations with recognised professional bodies within own professional sphere.
• Manage service level agreements (SLAs).

People Management

• Manage own performance. 
• Participate and/or take lead in the business unit transformation/culture plans.
• Provide support to the senior manager with regard to centre management and other people related tasks.
• Lead and oversee the Young Professionals Leadership Forum. 
• Oversees the HR Internship programme, including recruitment, onboarding, project assignment and performance reviews. 

Financial management and operational management

• Contribute to the formulation, implementation and monitoring of the centre budget and allocated projects.
• Ensure compliance to AGSA policies and procedures.
• Ensure compliance with internal processes and procedures.
• Manage supply chain processes within scope of work.

Other responsibilities (Applicable to All JD’s)

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required.

Skills, Experience & Education

• This position requires as a minimum of a business related degree in Human Resource Management, Marketing, Business (Finance and commercial), or Project Management. An added advantage will be a post graduate qualification in these relevant fields listed 

Experience

• Minimum 5-7 years’ experience in learning and development or human capital roles of which minimum of 3 years should have been specialising in developing and designing customised or specialised learning /training programmes governed by professional bodies or any other regulatory /formalised oversight structure.
• An added advantage would include varied experience in finance related sectors such as banking, insurance, consulting and auditing sector.

Closing date: 1 March 2026