Learning & Development Specialist at Salt South Africa

You will contribute to the high standard of training by facilitating learning and understanding the needs of the learner and AFICA. You will apply best-practice methodologies to implement and facilitate Learning & Development interventions, practices and standards, ensuring technical skills development.

Qualifications and Experience

• 5+ year’s relevant business experience and product knowledge (investment)
• Relevant training & development qualification – advantage
• LMS administration – advantage
• E-learning development experience with use of tools such as Articulate Storyline, Canva etc
• Previous or current training related experience in a Client Services environment would be advantageous

A Few Key Responsibilities will include

• Conduct training needs analysis
• Develop and implement quarterly training plans for respective clients
• Develop, compile and maintain training manuals, records and support materials as needs arise, ensuring that material remains current and relevant
• Create, schedule and deliver training programmes focused on adult learning methods and based on employee needs, business priorities and best practice that are suitable to Hybrid working environment
• Monitor and evaluate the effectiveness of training by deploying measurement and feedback tools that track outcomes and ensure alignment of objectives as well as to assess learners
• Introducing and making use of online e-learning tools for training purposes
• Provide technical support and expertise through query resolution in support of the business in overall development of employees
• Provide support with regard to new projects and technology
• Adhere to organisational best practices and legislative requirements (Skills Development Act, Employment Equity Act)
• Band maintain relationships with relevant departments to ensure sufficient knowledge of related AFICA products, processes, legislations and regulatory frameworks