Fresh Opportunities at Singita

Key Responsibilities

The SPWD GM oversees the division by working alongside the sourcing specialist and maturing, supplying and recommending wines to all the Singita properties. The GM offers leadership, accountability, encouragement and training to the lodge Sommeliers (in their capacity as guest-facing team members who showcase the Singita wine programme.

The SPWD GM reports to the Operations Director.
General Management

• Manage stock levels at the Woodmill Storage Facility (Stellenbosch), along with par levels at the South African properties.
• Enhance commercialisation of the division by driving sales to direct enquiries and past guests.
• Storage and stock control management with a focus on Bulk Storage Facilities
• Monitoring of financial results.
• Oversee the development of the export wine consignments channel.
• Analysis of wine consumption to identify efficiencies.
• Foster relationships, both internally and externally.

Support to lodge operations

• Lodge visibility for the purpose of relationship-building.
• Provide talent acquisition assistance and technical insight into the recruitment process.

Training and development

• Lodge visibility for the purposes of training and development of all wine-related positions (Sommeliers, wine stewards, waiters, chefs)
• Delivery and coordination of training required to ensure the success of the wine programme.

Administration and coordination

• Ensure all licensing and liquor retail legislation is adhered to.
• Ensure SPWD SOP’s are implemented and maintained.
• Coordinate the Sommelier team to facilitate carry-on purchases as well as export sales for guests.
• Collaborate with the Sommelier team in assisting with maintaining stock levels and the appearance of lodge cellars.
• Coordination of accurate wine listing for guests

Skills & Experience

• Minimum of 5 years in a senior leadership position.
• Relevant tertiary and WSET qualifications
• Excellent verbal and written communication skills.
• Computer literate.
• Well-developed EQ.
• Sound general business acumen.
• Ability to multi-task and meet daily deadlines.
• Must be able to work well under pressure.
• Use his/her initiative.
• Attention to detail.
• RSA nationality or valid work-permit

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Key Responsibilities
The main role of the Senior Sous Chef is to be fully responsible for the management of the kitchen under the Head Chef, in line with the Singita
Standard of Excellence and SOPs.

• The senior Sous Chef would assume responsibility for the kitchen in the absence of the Head Chef.
• Management of sections of the kitchen and staff canteens.
• Ensuring the ultimate food experience for the guests, in line with the food concept of the lodge.
• Effective guest interaction to enhance guest experiences.
• Supervise the quality of food produced and served in a hygienic manner.
• Designing of menu – follow and implement new food concept.
• Monitoring the quality and care of equipment and products - minimising breakage.
• Administration of orders to minimize shortages and wastage.
• Handover responsibilities and requests to the next shift coming on duty and ensure that a handover is received from previous shift, when coming on duty.
• Where applicable: preparation of pastry items to Singita standards, that include, breads; croissants; Danish pastries; ice-creams; sorbets; cakes; biscuits and desserts.
• Strategic management of food to reduce waste, such as portion control and stock rotation.
• Implement and maintain Health and Safety procedures, such as cleanliness and hygiene of the kitchen kept in the highest standard.
• Communication with departmental teams to ensure that guest needs are met, and operations run effectively.
• Focus on skills and knowledge development of staff.
• Contribute towards the sustainability operations of the lodge, operating within lodge environmental parameters and constantly looking for ways to further ‘green’ lodge operations
• Active participation in and effective communication and support of Singita's conservation message and purpose.
• All roles at Singita may be required to perform other tasks as reasonably requested from time to time and as required by the business and/or operation. Singita fosters a culture of collaboration, and with this a support of the multi-skilling of staff.

Skills & Experience

• Minimum of 4-5 Years of cooking experience in a medium sized kitchen, in a similar environment.
• Understanding of kitchen procedure and timing requirements, able to plan accordingly.
• Wide food knowledge, able to design menus.
• Awareness of dietaries.
• Ability to train and oversee staff, with sound knowledge of labour legislation.
• Passion for the industry and willingness to grow.
• Ability to receive feedback.
• Understanding of hygiene protocols and equipment.
• Sound knowledge of cleaning methods and products.
• Knowledge of safety procedures and the use of firefighting equipment.
• First Aid training (provided by company).
• Care in personal hygiene and grooming.
• Good communication skills.
• Stamina for physical activity.
• Citizenship or valid working visa

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Key Responsibilities
The main role of the operational stock controller is to maintain the supply and demand of inventory and ensure that there is adequate stock available, as well as ensure its quality.

• Report to the Finance Administrator.
• Set and control the stock count process and procedures of the different inventories.
• Enter inventory data and counts into the computer system.
• Ensure the inventory data and count are accurate (spot checks, weekly inventory checks, stock rotation on the fridges, managing stock Levels).
• Variance investigations and reports.
• Oversee issues in various areas.
• Manage purchasing orders for incoming equipment, services, and supplies.
• Place orders based on a par stock level and identified the requirement for new stock items.
• Verify receipts and confirm purchase contents and orders are complete.
• Prevent overstocking and ordering.
• Keep track of inventory and supplies that need restocking.
• Track and ensure deliveries are received.
• Compile reports of inventory and supply balances.
• Audit stock-holding areas to ensure the departmental teams are adhering to procedures.
• Active participation in and effective communication and support of Singita's conservation message and purpose.

Skills & Experience

• Two (2) years’ experience as a stock controller, receiver, or relevant position.
• High school degree or equivalent; Bachelor’s degree in business or related field advantageous.
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, Advanced Excel).
• Accurate and precise attention to detail.
• Goal-oriented, organized team player.
• Ability to analyse problems and strategize for better solutions.
• Good interpersonal skills to work with management and staff at all levels.
• Physical stamina, flexibility, and strength.
• Valid Driver’s License.

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Key Responsibilities

The main role of the Technical Services Manager is to be responsible for the management of environmental plans, the assessment of assets, the property security, and the management of the maintenance team, in line with OHS legislation, Singita Standards of Excellence and SOP.

The TSM reports to the General Manager.

• Establish and maintain environmental systems, reduce the carbon footprint, action the environmental audit and manage the waste removal from the property.
• Custodian the emergency procedures and ensure the required staff training and emergency drills take place.
• Assess the major company assets and plan for the replacement of identified items over a period, including GPS mapping of all service lines.
• Manage workshops and maintenance team and provide them with protocols and training for preventative maintenance and repairs on all MEP, Plant and Building elements set out in the group’s technical data.
• Ensuring teams are delivering the highest level of service to guests by overseeing the assigned duties.
• Ensuring the operation is a safe environment for its people, guests, staff, suppliers, and communities.
• Daily management the CCTV system, investigate and resolve any breaches.
• Liaison with security-related companies and construction contractors.
• Identify and assist in the implementation of SMME projects.
• Maintain a strategic view of company services, assets and budgets for timeous maintenance and replacements.
• Participate on the management team, representing the department and providing strategic input.
• Assessment of EMP and Bulk service; and manage warranties on all Plant and Equipment.
• Manage the financial status of all related TSM budgets to a zero-variance result, by ensuring efficient cost planning and execution.
• Facilitate win-win relationships with suppliers to ensure the departmental budget is adhered to and all payments are made timeously.
• Communication with the general manager and departmental teams in terms of maintenance  issues to ensure that guest needs are met, and operations run effectively.
• Monitoring of facilities for full functionality and compliance with standards.
• Operate the company with acute environmental awareness.
• Ensure the eco-friendly and reliable removal of refuse from all sites, and the management of the refuse removal company, to ensure minimum impact on the environment.
• Ensure the working order of all IT services, both guest and staff related, the consistent improvement of IT offerings in line with technology.
• Write relevant reports.
• Active participation in and effective communication and support of Singita's conservation message and purpose.

Skills & Experience

• Technical Tertiary Degree/Diploma
• Electrical Trade Test advantageous
• Technical or maintenance background.
• Project management experience.
• Health & Safety or environmental qualification.
• Experience working in a remote environment with minimal services provided by the municipality is preferable.
• Ability to lead and manage people.
• Understanding of High & Low Voltage systems.
• Understanding of Sewer treatment plants, water treatment plants and HVAC Systems.
• Computer literacy & working knowledge of IT systems.
• Extensive technical knowledge and understanding of vehicle services, operations, and equipment.
• Business, management, and strategic acumen.
• Strategic thinker and developer.
• Developmental approach to staff.
• Organisational skills and attention to detail.
• Good communication skills and proficiency in English.
• High energy level, flexible and responsive.
• Ecological awareness and concern.
• Citizenship or valid working visa.