Learning Program Manager (Demand and Delivery) at Absa Group Limited (Absa)

Job Summary

• To develop tactical strategy and delivery plans, formulate associated practice/s and to ensure operational implementation and adoption i.t.o. learning and development methodology, governance and delivery objectives.

Job Description

• Act as the face of Learning Programs to the business, pulling in Leadership, Solution or Curriculum Specialists as required.
• Ensure the development and delivery of quality learning solutions in collaboration with LLT Partners as agreed by all stakeholders, within budget and ensuring they meet agreed time, cost and quality parameters.
• Lead and programme manage the delivery of bespoke learning and development interventions in line with the Business goals, working in collaboration with the LLT teams to present an integrated L&D delivery model.
• Take the lead to deliver aligned and seamless learning program experiences and solutions to the business.
• Maximise utilization of internal learning solutions and synergies in all learning propositions, across all business areas, optimising external spend.
• Guide and support L&D Partners in partnering with the Management teams of the Business areas to develop the Learning and Development plans for their business area in line with their business strategy.
• Build and maintain strong relationships with the clients and develop an excellent understanding of business strategy and objectives, identifying opportunities for learning and development interventions across the business areas.
• Embed the Learning Solutions demand model throughout the Cluster LLT, HRBP & L&D Partner community
• Ensure effective evaluation of all business-aligned learning solutions, to ensure continuous improvement and contribution to business objectives (ROI Frameworks).
• Monitors solutions, vendors and employee feedback to drive continual improvement.
• Draw out trends and meaningful insights based on data analytics & modelling that will support desired business outcomes
• Manage the L&D budget for the business-aligned initiatives, work with the LLT Lead & team to ensure cost effectiveness of learning development solutions.
• Engage with and build an external L&D network to ensure continuous updating of current best practise and leading edge knowledge of learning. Ensure adherence to HR/Group policies and standards, Governance and internal controls relating to learning activities.
• Leverage and research external best practice to provide leading edge innovative solutions to the clients, and share this research with the team.
• Work with the Group LLT and Learning Solutions Lead to review and rationalise supplier base to align with business need/organisational requirements.
• Maintain internal relationships across the Group and learning suppliers to ensure delivery of the highest standards of supply, adhering to all governance frameworks.
• Operate in a commercial and business management way, leverage internal governance, policies and processes as appropriate to agree; objectives, outcomes, communication and embedding practices, timescales, budget and ROI expectations.
• Support the Learning Solutions & Delivery teams to source and identify Subject Matter Experts (SMEs) from the Business to drive effective Learning delivery.
• Partner, Design & Implement Learning & Development Solutions: Partner with the HRBP’s and Cluster LLT Lead to support the analysis and scoping of the L&D and talent management components of the overall business People Agenda.
• Consult and partner with HRBP’s and Cluster LLT Lead to ensure global consistency and execution of all L&D objectives and strategy aligned to business People Agendas.
• In partnership with the HRBP provide L&D expertise & insight at senior business meetings, either directly to the business head or to a wider management team. Act as the consultant/broker for the business & HRBP’s to the rest of L&D services.
• Where required, provide offsite facilitation to business/teams or source the appropriate external facilitator to support a managed team event.

HR Specialist Pillar:

• Keeps informed of leading practices, monitor and evaluate market trends in their areas of specialty.
• Aligns the innovation agenda with the needs and directions of the Clusters/divisions.
• Partner with HRBPs in consulting with the business to create innovative solutions when standardized products are not sufficient.
• Monitor and evaluate consistency and harmonisation of policies and solutions across the enterprise as appropriate.

Organisational Performance Areas:

• Business aligned learning solutions; execution & delivery of Learning Plans Business aligned curriculum Consistent delivery of leadership programmes Talent management and development HRBP partnership

Education

• Bachelor`s Degrees and Advanced Diplomas: Education, Training and Development (Required)