Learning Specialist at Anglo American

As Global Shared Services (GSS), our commitment to partnership is at the core of our values. As a global business partner, we deliver flawless transactional, value added and customer-focused services to support the Anglo American organisation.
We invite talented people who can deliver high standard performance through innovative end-to -end processes, supported by automation and other digital platforms, have a broad base of capabilities, and are customer centric, to join our global family

Job Description
As the Learning Specialist you will oversee Learning systems by providing technical and operational support on Success Factors Learning Management System (LMS) and other enabling systems. This includes:

• Maintenance of LMS, user query resolution, technical assistance with content creation, and management of the end-end learning life cycle of a course.
• Identify and document business requirements for the LMS ecosystem whilst working with Global IM to ensure the stability and testing of enhancements.
• Work closely with the Global Shared Services Learning Service Delivery team to effectively handover new projects or learning changes and updates and communication thereof.
• Collaborate with Global teams across 3 regions, ensuring optimal delivery within the LMS ecosystem, whilst working closely with fellow Learning specialists on process improvement, system knowledge and shared best practices.

This role is in the Global Shared Services Human Resources department at a Band 6 level reporting to the Global Learning Support Superintendent.

Qualifications

• Bachelors degree in HR, Industrial Psychology or IT

Experience:

• 5+ years’ experience configuring and supporting a Learning ecosystem
• Expert working experience of SAP and or Success Factors LMS
• English written and verbal proficiency is essential
• Strong PC skills with a confident approach in Learning Systems and MS Office
• Comfort managing global teams through collaboration
• Ability to coach and mentor team across multiple geographies