Leasing Agent -Commercial Walk-In (Pretoria) at City Property Administration (Pty) Ltd

Description:

• The purpose of the role is to successfully lease vacancies & build sustainable relationships through efficient responses to incoming leads and queries.

Ensure the successful leasing of all properties to meet set targets.

• Timeous and professional attendance to all incoming leasing enquiries and walk-in customers.
• Ensure the needs and suitability of the prospective tenants is accurately assessed and correctly allocated to the relevant Leasing Agent.
• Prepare all leasing deals accurately and timeously and present to prospective tenant for required signatures.
• Obtain approval on leasing deals from Portfolio Managers and/or relevant Manager and according to SODA regulations.
• Follow up on all deals and provide feedback to the relevant Manager/ Leasing Agents.
• Attend all required meetings to provide feedback on all active leads.
• Ensure all leasing enquires on the CRM system (Freshdesk) are managed and resolved within the required time frame.
• Communicate specific and special leasing requirements to all relevant stakeholders.
• Reduce vacancies in order to increase long- term income and meet set targets.
• Ensure all reports, correspondence & proposals are done accurately and is well presented.
• Support Commercial, Retail & Key Account leasing team with tasks to increase efficiency of deal processing.
• Assist leasing team with quotes for prospective tenants.
• Cold calling potential tenants on behalf of the leasing agents when needed.

Facilitate the successful installation of the tenant;

•   Follow business processes in terms of tenant installation requirements.
•   Successfully hand over the premises once the deal has been approved.

Conduct market research to ensure that vacancies are filled timeously;

• Be familiar with all buildings & vacancies in portfolio to ensure that appropriate tenants are placed for the market and area.
• Collaboration with leasing team to provide guidance regarding vacancies and potential tenants.
• Working conditions: Primarily office based with occasional traveling.

Requirements;

Qualifications & Experience:

• Matric required.
• Estate Agencies Affairs Board Competency Certificate (NQF Level 4) preferred.
• Diploma or tertiary qualification preferred.
• 3-5 years’ experience in sales, customer service or leasing required.
• Code 08 Driver License required.
• Freshdesk an advantage.

Skills & Knowledge Required:

• MS Word – Basic
• MS Excel – Basic
• MS Outlook - Basic
• Basic knowledge of MDA required.
• Basic knowledge of SharePoint required.
• Proficiency in English required.