LI&R Programmes Course Manager at PwC South Africa

Key responsibilities

• Project manage all stages of the learning design life cycle for individual L&D programmes.
• This will involve ensuring all programmes are effectively running, or seeking new solutions to improve the programmes
• Accountable for project initiation, budget control, project management, risk management and reporting
• Work closely with other L&D teams to ensure all planned activity is implemented and achieved
• Implement tutor briefings ahead of the L&D programmes
• Agree scope of work and final sign off with third party suppliers; overseeing relationships with third party suppliers ensuring service and quality is sustained, to agreed Service Level Agreements
• Be the escalation point for programme queries and risks, and work with the team lead as needed
• Support the Course Executive to draft implementation project plans and ensure all logistical requirements to run the programme are clearly defined, this enabling the implementation team to work effectively
• Coach and supervise more junior members of the LI&R programmes team Requirements
• Excellent project management, and risk management, budgetary (including ownership of multiple budgets and associated activities e.g. setting and monitoring) and organisational skills
• Ability to build and develop strong relationships at all levels, and work collaboratively to create value for the firm
• Some experience with coaching/supervision of more junior team members and the ability to create an environment of trust
• Goal orientated – maintaining focus on agreed objectives and deliverables
• Commercially orientated – keeping commercial aspects continually in mind when taking actions or making decisions
• Proven ability to self-motivate and work independently as well as a track record of working professionally and collaboratively as part of a wider team.
• Communicate confidently and effectively, at all levels, both in written and verbal form – interpersonal skills and networking are key
• Strong analytical skills to effectively identify issues and be able to apply sounding conclusions resulting in the right solution, at the right time and at the right cost.
• Highly energised and motivated to effect change and influence the firm’s approach to people development
• Innovative and creative in approaching new challenges
• Positive, can do attitude, particularly when dealing with ambiguity.
• Strong interest in learning design and delivery, and application of 70:20:10
• Effectively use online collaboration tools