Life Policy Services Administrator (6 Months Fixed Term Contract) - Parktown at Rand Mutual - RMA

WHAT WILL YOU DO?

Data Capturing

•  Ensure that amendment requests are captured accurately and timeously on the system.

Data Validation

• Ensure that data is accurate and where necessary, request corrected data from stakeholder.
• Process external Approval process to ensure correct capturing of changes requested.
• Ensure that rejections are sent to stakeholder and follow ups are done for corrected information

Reporting on Progress

• Accurate and regular recording of received applications on Sales Register.
• Ensure accurate and regular reporting on application volumes and status upload.
• Control and report on daily application quality and submissions.
• Updates and maintains policy records on the administration system.

Policy Maintenance

• Processing of policy details into the correct schemes on the administration system.
• Clearly communicates and confirms policy amendments timeously to the client.
• Ensure communication framework is adhered to.

General Administration

• Saving supporting documents in the shared drive and ensuring proper indexing is done.
• Maintains up-to-date records in a systematic and organised manner.
• Documents all information according to standard operating procedures.

Personal Development

• Attend and complete training on all RMA products.
• Attend and complete training on all relevant systems.
• Complete and obtain RE and FAIS qualification.
• Ensure all RMA mandatory training is attended.

WHAT YOU'LL BRING TO THE TABLE?

• NQF Level 5 Higher Certificate and Advanced National (Vocational) Certificate or equivalent or relevant experience.
• at least 2 years’ administration experience.
• Proven administration record.
• Computer Literacy.
• At least 1-year experience in a data capturing or administration position.
• Insurance or Financial Services experience advantageous.