Load Planner - Cape Town at The Heineken Company

Key Performance Areas would include, but are not limited to:

Strategic & Financial Results

• Ensures daily load plans deliver optimal productivity and service levels.
• Ensure daily load plans achieve productivity requirements.
• Optimal utilization of the secondary operations fleet and achievement of all operational, financial and customer service targets. 

Operational Results

• Manages daily load planning and expediting activities for assigned Depots including reporting and data management (master data).
• Manage and review Load Plan execution by Expeditor.
• Provide timeous feedback about all delayed and missed delivery to Depot Customer Service Teams by Expeditor
• Review and manage master data change requests from Depots (trade visits, new customers, adhoc) against productivity and customer service objectives and update where requirements met.
• Monitor quality of master data inputs through constant analysis and submit reports to the National Planning Manager
• Effectively manage new distribution component of new customer on-boarding process for assigned Depots.
• Month-end reports compiled for assigned Depots based on planning specific metrics and monthly efficiencies.
• All blocked orders released timeously through effective engagement with Credit/Accounts department.
• Review special requests on orders including Today Loads and Out of Delivery Day requests, and decisions made on operational and financial feasibility.
• Understand fleet legal capacity limits and all planned loads adhered to legal requirements.
• Compile following days final schedules and distribute, including detail on special requests, start-up times, KPI achievement, potential high-risk routes, fleet required and any hired requirements.
• Deliver daily load plans to Depots, based on requested delivery day for orders and within SLAs.

Customer & Relationship Results

• Build effective relationships with external and internal stakeholders.
• Professional communication, behaviour and actions to achieve credibility, trust and respect with internal and external stakeholders.
• Conduct all mandatory stakeholder engagement and pro-actively initiate additional communication when required.
• Frequent communication throughout each delivery day to manage execution of the daily load plan with Owner Drivers and Depots
• Review of previous day's load plan execution with Depots.

Innovation & Improvement Results

• Continuously review systems and process to improve efficiency and cost savings.
• Participate in any process improvement projects that may be allocated from time to time.
• Develop new and improved ways that reduce effort, cost and time or improve understanding, alignment, and execution.

Leadership Results

• Skills facilitator & On the job training and Coaching
• Demonstrating Distell Corporate Values
• Coach the team to execute distribution planning excellence processes.
• Effectively manage EPMS and Career Management cycles with team to develop future fit competence.
• Take responsibility for personal improvement and skills development.

The successful candidate must have the following qualification, skills, and experience:

• A 3-year bachelor’s degree, preferably in Logistics, Industrial Engineering or Management.
• Up to 5 years’ experience in a FMCG transport environment.
• Routing and Scheduling system, vehicle tracking and telematics experience advantageous.
• Working Knowledge of SAP R3, SAP BW and Qlikview reporting suite experience advantageous.