Vacant Openings at The Heineken Company

Key Responsibilities

• Ensure that the inventory management of all goods is conducted in a cost-effective manner.
• Check depot coverage daily and communicate with Planning if required.
• Report all stock outs to the Depot, Sales, and Planning teams.
• Plan correct storage location for products in liaison with the Logistics Manager/ Inventory Clerk (ABC Analysis)
• Create physical Inventory Documents for daily cycle counts and monthly stock counts.
• Conduct regular floor walks to ensure that Inventory housekeeping is done daily. 
• Reduce and maintain write-offs and losses to a minimum.
• Ensure optimal stock availability and stock rotation.
• Maintain the highest possible level of customer (Internal and external) service.
• Help enable superior customer service as measured by On Time In Full (OTIF).
• Ensure customer complaints are resolved swiftly and efficiently.
• Manage stock movements and documentation in accordance with the ICC and Internal/External Audit controls.
• Evaluate and maintain stock loss control procedures on an on-going basis (including breakages).
• Ensure that stacking heights are maintained.
• Conduct routine audits, namely, Risk audits (Depots without a site controller) and Quality Audits.
• Ensure that routine Quality Control inspections are conducted in the Distribution Centre.
• Ensure updated quality guidelines are displayed throughout the warehouse.
• Guarantee that the shelf-life tracker is completed and that short dated stock is highlighted to Quality Control and communicate to the sales team.
• Conduct quality control checks on receipt of stock and before stock is dispatched.
• Ensure that the FIFO principle is applied to stock movements by printing bin pulling sheets for the warehouse.
• Adhere to the stock age policy and ensure that all concessions are raised and approved.
• Adhere to the product recall policy and administer the execution of the process at site level.
• Isolate frozen stock and move it to the blocked stock zone on SAP to stop orders from being placed against it to reflect the correct days of cover.
• Implement and adhere to Internal Control Measures such as ICC’s, ISO requirements and Operations Excellence standards. 
• Conduct stock counts according to the organization’s standards and procedures.
• Complete the system and site preparation process to enable effective stock counts.
• Process all stock adjustments prior to starting stock take, including sorted containers.
• Start stock take on SAP and upload physical stock count from stock take system.
• Generate the stock variance report and investigate all variances via route cause analysis.
• End stock take on SAP and generate and store relevant posting and audit reports.
• Compile daily stock pack and have it approved by the relevant parties.
• Conduct ad hoc stock counts for unresolved variances.
• Check that route settlement corrections have been processed correctly.
• Clear SAP open cycles (Shipments and open Transfer Orders).
• Update relevant Key Performance Indicator Boards.
• Manage stock write offs, stock variance and stock age reports.
• Manage Secondary Distribution (Not applicable for Mega sites) and Primary Distribution (Including Mega sites) Shipments.
• Ensure that all post goods issues have been processed for all deliveries and driver corrections.
• Reconcile invoices to shipments and deliveries daily.
• Ensure that all daily load plans and distribution gate registers have been checked and are on file.
• Ensure that all inter depot movement notes have been checked against inter depot gate register and filed.
• Follow up on all inter depot in transit shipments if not received.
• Log inter depot claims in accordance with the claim procedure. 
• Confirm inter depot movements with the dispatching sites monthly.
• Report on missing, broken, and foreign products and ensure that surveys in this regard are conducted according to policy, captured daily and communicated for follow up with customers. 
• Investigate loads that are shorts or over and charge depots/drivers and/or 3PL‘s for shortages.
• Ensure that all stock postings are posted to the correct accounts.
• Compile variance commentary and submit to management with trend analysis.
• Highlight high risk incidents with respect to losses stemming from damage, theft and quality write offs.
• Ensure that Operational Costs cents per liter cost is contained through continual investigation and improvement of asset utilization.
• Ensure the Company’s Vision, Mission, Values, and strategic goals are communicated and understood by all employees.

Experience

• Up To 6 Months minimum total years of relevant experience in FMCG Logistics / Distribution Environment
• Proficient in MS Office, SAP, Strato, Success Factors experience beneficial.
• The ability to work under pressure and meet tight deadlines.
• Excellent communication skills (both written and oral) and sound presentation skills.
• The ability to work after hours and / or shifts.
• Knowledge of all relevant legislation.
• Knowledge of customer service principles and practice.
• Experience in a customer service environment is essential.
• Excellent communication skills (both written and oral) and sound presentation skills
• The ability to work after hours and / or shifts if necessary.

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Key Responsibilities

• Co-ordinate the daily administration function within the Distribution Centre. 
• Assist and support managers with Purchase requisitions, the goods receipt process, purchase orders and all procurement related admin (SAP and COUPA)
• Manage petty cash in accordance with policy and procedure. 
• Ensure that the ISO 9001:2015 documentation is maintained and applied. Coordinate DC ISO audits and changes to documentation.
• Assist with preparing budgets and forecasts, including the monthly co-ordination of OPEX spends and variance analysis in terms of guidelines and assumptions.
• Ensure that monthly spending as per cost center and cost element are allocated correctly and are expensed as per the budgeted flexing. 
• Co-ordinate the monthly variance reporting after obtaining and evaluating the reasons for variances. 
• Ensure that distribution cents per liter cost is contained through continual investigation and improvement of asset utilization.
• Perform Distribution Centre capex and abnormal maintenance function.
• Verify assets in the Distribution Centre on a regular basis. 
• Prepare and Inform Regional Head office of the scrapping and selling of assets and manage the tender process for such assets
• Ensure all monthly meetings (incl. H&S meetings) are held and that the minutes of the meetings are prepared.
• Effectively co-ordinate the monthly internal audit function for the Distribution Centre. 
• Ensure that the Internal Control Checks (ICC) are performed on a monthly basis by the relevant controllers.
• Apply scores as per the matrix to all modules.
• Administer Customs and Excise Accounts (Where applicable)
• Assist in monthly stock takes and ICC’s as and when needed. 
• Improve business processes to ensure achievements of Business Objectives.   
• Ensure that distribution cents per liter cost is contained through continual investigation and improvement of asset utilization.
• Follow the organization's policies and procedures and identify opportunities for continuous improvement.

Experience

• Minimum of 6 Months relevant experience in FMCG Logistics / Distribution Environment.
• Proficient in MS Office, SAP, Strato, Success Factors experience beneficial.
• The ability to work under pressure and meet tight deadlines.
• Experience meeting tight deadlines.
• Excellent communication skills (both written and oral) and sound presentation skills 
• The ability to work after hours and / or shifts if necessary.

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Key Responsibilities

• Maintaining and developing relationships with existing and new customers.
• Achieve monthly sales targets through new business and upselling current customers.
• Use data to inform customers’ understanding of which products can help them reach their goals and how to achieve this.
• Identify and pursue new business opportunities and maintain a healthy pipeline for future deals.
• Present products to customers in a professional and knowledgeable manner
• Conducting market research to keep up to date with industry trends and competitor activity.
• Build and maintain a strong brand image.
• Communicate and collaborate with other members of the sales and marketing team.
• Drive and maintain Accessibility, Affordability, Availability and Activation
• Run price driven promotions.
• Maintain call strike rate in accordance with targets.
• Share and implement new ideas regarding sales and improving effectiveness of the sales teams and/ or the effectiveness of marketing activities.
• Take responsibility for personal improvement and skills development. 

Experience

• A minimum of 3 years of sales experience
• Relevant experience within the Alcoholic Beverage or broader FMCG industry would be preferable.
• Proven track record of meeting or exceeding sales targets
• Numerical and business acumen experience
• High levels of energy, persistence, drive as well as a sense of urgency.
• The ability to work optimally in a high performance and competitive environment.
• Ability to plan realistically and take action to deliver on time.
• Excellent negotiating skills to gain commitment to solutions by using your influencing and networking skills.
• Have a passion for customer service by making clients and their needs a primary focus.
• Strong analytical and problem-solving skills.
• High versatility to adapt to changing environment.
• Ability to effectively manage customer relationships.
• Ability to communicate effectively across all levels.

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Key Responsibilities 

• Ensure and assist the Distribution Centers with implementing, understanding, and complying with the Risk Management Program, the OSHACT, and any other relevant risk/security statutory requirements.
• Manage, organize and co-ordinate the region’s risk control program.  
• Advise on OSHACT matters and the impact it has on the relevant sites.
• Maintain standardization of documentation and ensure the correct use and understanding at all sites.  
• Ensure that best practices are applied at all Distribution Centers.
• Advise management on all non-compliances and suggest corrective actions.
• Assist sites in identifying training needs.
• Conduct regular audits and training.
• Assist Distribution Centers in rectifying noncompliance.
• Investigate opportunities to optimize the cost of risk in the region.
• Assist Distribution Centers with risk and security related contract negotiations.
• Analyze stock losses and where abnormalities exist, initiate investigation and possible solutions to minimize losses.
• Manage and report on the Region’s Insurance claims.
• Provide input to management on Opex and Capex requirements as well as advise on the relevant specifications.
• Ensure that the monthly risk report (Vehicle or non-vehicle, COIDA, Picking, etc.) is submitted to management timeously.
• Assist sites with investigations when required (risk, theft, fraud claims, motor vehicle etc.) Including      assisting and liaising with SAPS and other 3rd parties.
• Ensure all relevant risk management system (ISO) documentation is updated.
• Schedule and chair accident committee meetings as per company policy and procedure.
• Analyze trends of motor vehicle accidents, incidents and propose recommendations.
• Take responsibility for projects implemented to ensure high quality standards in compliance with risk standards, local authority by laws and SANS code of good practice.
• Assist with inducting employees as and when things change (WI, WP, evacuation route etc.).
• Follow the organizations policies and procedures and identify opportunities for continuous improvement.

Experience

• A minimum of 3 years broad business background in risk management
• Computer literacy in all MS office packages
• Ability to assist and guide and influence on Risk, Health & Safety related matters.
• Ability to work independently and interact with people on all levels.
• Ability to plan, control, facilitate, co-ordinate and lead.
• Ability to work in a team.
• Sound knowledge of risk management principles and fundamentals
• Sound knowledge of the OSHACT and all other Safety and Security legislation
• Knowledge of Distell Risk control standards
• Ability to conceptualize future actions or needs to formulate plans for a function or discipline.
• Ability to analyze data and situations and recommend appropriate solutions.
• Strong investigative skills.
• Ability to communicate on all levels.
• Ability to train people on all levels.

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KEY RESPONSIBILITIES

Strategic & Financial Results:

• Selects appropriate accounting framework and policies.
• Accounts for the entity's transactions, including non-routine transactions
• Prepares or evaluates financials statements and accompanying notes & interprets financial statements
• Identifies and evaluates the risk pertaining to the financial information systems 

Operational Results:

• Identifies and evaluates the risk pertaining to the financial information systems
• Identifies and documents the key internal controls (including IT related controls) implemented in an entity & Evaluates internal controls
• Conducts planning and fieldwork within the scope of P&CI policies & Documents results of the procedures performed
• Evaluates evidence, draws conclusions and issues appropriate reports
• Assists in the evaluation of an entity's plan for risk management & conducts governance reviews in accordance with the appropriate governance standards
• Analyses and interprets budget variances & Monitors cash flow & Appraises capital investment decisions & Appraises capital investment decisions & Estimates the value of the business
• Calculates income tax payable & prepares an income tax return for an individual & Discloses all tax information and computations correctly in a financial statement 

Business Strategy:

• Provide input into the strategic development process, identify external hurdles in achieving strategic ambition
• Collaborate and understand the needs of the business and provide technical solutions and recommendations to deliver on business expectations
• Aligning the business model with the business strategy
• Research as well as internal and external networks produced meaningful information to be shared and used in the organisation 

  Leadership Results:

• Displaying the Heineken values
• Build effective and trusting relationships with manager and peers
• Take responsibility to agree on and review personal performance goals and achievement thereof
• Contribute to the general business understanding of the business value in the organisation and business leadership
• Contributed to the training of colleagues and share expertise freely and often to support new learners
• Is flexible and approachable, willing to be multi-skilled and professional conduct at all times 

KEY RESPONSIBILITIES

• B.Com degree and CTA (preferably)
• Self-management
• Ability to work under tight deadlines.
• Intellectual curiosity and ability to search out facts
• Passion for delivering result and take ownership
• Sound interpersonal/communication/influencing skill
• Passion for quality & continuous improvement and capacity to communicate it.
• Ability to work in a Team
• Analytical Mindset

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Key responsibilities:

• Ensure that a safety and sustainability culture is entrenched across the End 2 End Logistics Teams and all incidents, accidents and near misses are reported, investigation and corrective actions implemented and monitored.
• Ensure that the site is adequately secured and always protected.
• Able to embed Heineken Beverages sustainability agenda within all logistics processes and decisions and to define and implement a logistics strategy for imports and exports, in line with the Opco business strategy and Heineken Global Logistics Strategy, to achieve optimal performance in safety, cost, quality, customer service, sustainability, people and organization, and social responsibility.
• Engage cross functionally with multiple functions and in-market leadership teams to support and implement growth strategies.
• Develop and implement Import and Export service policies and procedures.
• Define and communicate operation execution metrics and standards.
• Lead and manage Logistics for all export modes (sea, road & air freight) for dry goods imports and export, intrinsic import and export and finished good import.
• Implement world class warehousing by ensuring adequate and correct infrastructure is in place.
• Maintain cost effective management of operations and the efficient utilization of assets.
• Manage third party suppliers.
• Direct the daily operations of the import and export controller and shipping controller teams.
• Plan, prioritize and delegate work tasks to ensure proper functioning of the department.
• Oversee the achievement and maintenance of agreed customer service levels and standards.
• Manage the SC import and export team on a day-to-day basis, taking care of the daily, weekly monthly drumbeat of activities.
• Provide guidance on priorities and ensure that enough capacity is available to ensure regular business continuity.
• Ensure accurate master data and operating reporting that is aligned with stakeholder expectations.
• Review stakeholder feedback and track stakeholder complaint resolution.
• Manage corporate governance in ensuring adherence to Heineken Risk, Safety, Health, Quality and Financial policies.
• Ensure the set-up and implementation of the Warehouse and Transportation Pillars, its strategy and control systems, and support the Pillar Leads and improvement teams according to TPM methodology.
• Develop, lead, and manage large project plans, track plan and costs, identify and minimise risks and meet the timelines and cost.
• Develop long-term strategic partnerships with all customers, cross-functional stakeholders, strategic vendors, service providers including contractual and compliance management of the OD program.
• Lead and manage change, in support of corporate, divisional and team goals.
• Communicate and document strategies, plans, initiatives and KPI’s clearly and completely.
• Develop a culture of excellence at Heineken and at suppliers.
• Motivate, coach, support and develop subordinates to function as a high performing team.
• Develop sound business relations with Suppliers, Service Providers, and external Stakeholders.
• Promote synergy in internal operations across functions (Regions, Commerce, Supply Chain and Finance), through establishment of sound routine and social practice.
• Attend and actively participate in Heineken Regional and Global best practice share and learn sessions.
• Follow Heineken Beverages’ policies and procedures and identify opportunities for continuous improvement.

Qualification and skills required:

• Relevant Degree in related field is essential.
• Minimum of 8-10 years related experience within a FMCG industry including production.
• Understanding the complexity and legalities of Liquor Exports per country including Customs and Excise knowledge.
• In bond movements and storage.
• Develop & sustain productive Customer relations and creating an environment that support Customer centric behaviour.
• Business acumen (financial, commercial, strategic, value chain, manufacturing, etc.).
• Experience translating departmental strategies into clear plans to achieve results and monitors progress and ensures that corrective action is taken.
• Sound Computer Literacy (MS Office suite, SAP).

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Key Performance Areas would include, but are not limited to:

Strategic & Financial Results

• Ensures daily load plans deliver optimal productivity and service levels.
• Ensure daily load plans achieve productivity requirements.
• Optimal utilization of the secondary operations fleet and achievement of all operational, financial and customer service targets. 

Operational Results

• Manages daily load planning and expediting activities for assigned Depots including reporting and data management (master data).
• Manage and review Load Plan execution by Expeditor.
• Provide timeous feedback about all delayed and missed delivery to Depot Customer Service Teams by Expeditor
• Review and manage master data change requests from Depots (trade visits, new customers, adhoc) against productivity and customer service objectives and update where requirements met.
• Monitor quality of master data inputs through constant analysis and submit reports to the National Planning Manager
• Effectively manage new distribution component of new customer on-boarding process for assigned Depots.
• Month-end reports compiled for assigned Depots based on planning specific metrics and monthly efficiencies.
• All blocked orders released timeously through effective engagement with Credit/Accounts department.
• Review special requests on orders including Today Loads and Out of Delivery Day requests, and decisions made on operational and financial feasibility.
• Understand fleet legal capacity limits and all planned loads adhered to legal requirements.
• Compile following days final schedules and distribute, including detail on special requests, start-up times, KPI achievement, potential high-risk routes, fleet required and any hired requirements.
• Deliver daily load plans to Depots, based on requested delivery day for orders and within SLAs.

Customer & Relationship Results

• Build effective relationships with external and internal stakeholders.
• Professional communication, behaviour and actions to achieve credibility, trust and respect with internal and external stakeholders.
• Conduct all mandatory stakeholder engagement and pro-actively initiate additional communication when required.
• Frequent communication throughout each delivery day to manage execution of the daily load plan with Owner Drivers and Depots
• Review of previous day's load plan execution with Depots.

Innovation & Improvement Results

• Continuously review systems and process to improve efficiency and cost savings.
• Participate in any process improvement projects that may be allocated from time to time.
• Develop new and improved ways that reduce effort, cost and time or improve understanding, alignment, and execution.

Leadership Results

• Skills facilitator & On the job training and Coaching
• Demonstrating Distell Corporate Values
• Coach the team to execute distribution planning excellence processes.
• Effectively manage EPMS and Career Management cycles with team to develop future fit competence.
• Take responsibility for personal improvement and skills development.

The successful candidate must have the following qualification, skills, and experience:

• A 3-year bachelor’s degree, preferably in Logistics, Industrial Engineering or Management.
• Up to 5 years’ experience in a FMCG transport environment.
• Routing and Scheduling system, vehicle tracking and telematics experience advantageous.
• Working Knowledge of SAP R3, SAP BW and Qlikview reporting suite experience advantageous.

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Key Performance Areas would include, but are not limited to:

• Maintenance of Cellar Equipment, Electrical and Mechanical
• Ensure Maintenance is performed according to company standards.
• Drive reliability and equipment availability in the cellar
• Ensure utilities are managed and used sustainably in area of responsibility
• Management of Maintenance team
• Management of Maintenance Contractors
• Review of Planned Maintenance tasks and plans
• Ensure OSHACT and Food safety regulations are adhered to.
• Identify training needs and assist Artisans in managing personal development.
• Training of Cellar operators on basic maintenance principles (Autonomous Maintenance)

The successful candidate must have the following qualification, experience/skills:

• Recognised N6 Mechanical/ Electrical Engineering Certificate and a trade test certificate.
• Knowledge of cellar equipment, workshop and engineering practices, tools, and apparatus.
• Minimum of 5 years practical experience.
• 3 years’ experience in managing a Team.
• Have proven verbal and written communication skills.
• Knowledge of safety regulations regarding tools.
• Experience in FMCG environment will be an advantage.
• Knowledge of all workshop/engineering tools, machines, apparatus, and materials.
• Computer literate, SAP, MS Word & MS Excel.
• Ability to work independently and under pressure.

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Key Performance Areas would include, but are not limited to the following:

• Ensure routine, preventive and corrective maintenance of machinery and equipment on the packaging lines and related equipment.
• Improving machine efficiency and overall equipment efficiency of packaging equipment
• Input into departmental and lines’ maintenance budgets
• Ensure spares usage and associated costs are optimised.
• Managing people
• Performance management of staff
• Health and Safety Supervision
• Managing shuts and smaller packaging line-related projects
• Drive E2 (World class) practises- 5S, VM. TW, FI, with particular emphasis on Asset Care (AC)
• Ensuring job cards are effectively completed, updated (if required), controlled and administered in conjunction with the Planning office.
• Adherence to Service Level Agreements established with Packaging.

The successful candidate must have the following experience/skills:

• Knowledge of packaging/ bottling equipment
• Have proven verbal and written communication skills.
• Knowledge of safety regulations regarding tools.
• Knowledge in FMCG environment will be an advantage.
• Knowledge of all workshop/engineering tools, machines, apparatus and materials.
• Computer literate, SAP, MS Word & MS Excel
• Ability to work independently and under pressure.

Requirements:

• Recognised N6 Mechanical/ Electrical Engineering Certificate and a trade test certificate.
• Knowledge of bottling equipment, workshop and engineering practises, tools and apparatus.
• Minimum of 5 years practical exposure with Supervisory experience.

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Key responsibilities:

• Ensure global and local governance adherence through reporting analytics.
• Responsible for defining and managing the Procurement reporting requirements process.
• Support category management through category data analytics and budgeting.
• Facilitate the management and execution of projects enabling procurement capability enhancements.
• Stimulate value creation through continuous improvement identification (incl. Data, Management Information, and performance reporting), risk identification and influencing subsequent change.
• Lead procurement activities and assigned commodities required for the sourcing of complex programs for material, software, and services.
• Facilitate the internal review/sign off process of budget/financial appendix within the site agreement.
• Identify, analyze, translate, and document business and user requirements to ensure the software meets user needs.
• Negotiate additions, deletions, or modifications to purchase orders and resolve invoicing issues.
• Responsible for the timely updating of the departmental contract tracking system.
• Assist in the financial analysis of RFPs, prepares weekly/monthly reports, and conduct forecast exercises for Procurement objectives.
• Source and purchase machinery, equipment, tools, raw material, packaging materials, parts, services, and/or supplies as necessary.
• Collaborate with the supplier quality team, category leads, and manufacturing to reduce non-conformance incidents, resolve outstanding claims, and improve fulfillment rates.
• Engage in analysis of beta testing and implementations of order process improvements with clear metrics of success, updating process documentation accordingly.
• Generate reports in appropriate format using basic software. reviews to ensure accuracy and completeness. identify issues (e.g., missing variables, incorrect data, etc.).
• Compile information to keep informed on price trends and manufacturing processes.
• Monitor, coordinate, compile price movement models for the category sourcing teams.
• Coordinate procurement savings reporting via SNOW.
• Monitor Procurement/Supplier related inventory policies to optimize inventory and minimize obsolescence at our KDP as well as suppliers' sites.
• Follow and execute to established and approved procurement policies and procedures to provide the best value consistent with quality and service requirements while maintain, good supplier relations.
• Follow Heineken Beverages policies and procedures and identify opportunities for continuous improvement.

Job requirements: Qualitification and experience

Relevant degree

• 3+ years of experience (analytics of project management preferred).
• Ability to work under pressure accurately using strong planning, organising, and coordinating skills​.
• Strong interpersonal and persuasive skills to entice support from procurement partners ensuring task completion & compliant ways of working​.
• Proficient with Microsoft Office Suite, especially Excel.
• Deep understanding of spreadsheet/reporting manipulation, including pivot tables, advance functions.
• Report writing in Power BI or similar data analytic tools.
• Exemplary leadership and negotiation abilities.
• Experienced with Enterprise Resource Planning tools and programs.
• Solid cost analysis skills.