Local Grocery Floor Manager at Pick n Pay Stores Limited

Decription

• We're looking for a friendly, organized Floor Manager to help keep our local store running smoothly day to day.
• You'll take the lead on managing staff and resources, making sure everything is up to standard.
• Setting clear plans to meet targets and deadlines. If you're great with people, enjoy being hands-on, and thrive in a busy environment, this could be a great fit.

Minimum Requirements

• Matric
• 3 to 5 Years Retail experience as Manager
• Valid drivers license

Competencies

• Create, read and interpret reports 
• Achieving results through others 
• Plan, organize and follow up on activities and plans 
• Good personal communications skills 
• Adhere to standards, procedures and policies 
• Customer Orientation 
• Communication skills – clearly conveying message and actively listening 
• Business mindedness

Key Responsibilities

Merchandising Management 

• Executes plano guide 100% 
• Rotates stock as per policy/SOP on sales floor and back up area 
• Throughout day ensures department merchandising and cleanliness standards are maintained. 
• Follows standards set down for promotional space 
• Follows promotions communications' 
• Ensures back up area standards maintained at all times - all stock represented on floor 
• Elevates any continuing stock issues to Store Manager 
• Ensure department follows H&S standards and processes as per SOP. 
• Understand customer needs and communicate these to demand planning 

Systems Management 

• Gap scanning out of stocks 
• Identifies, counts, and records out of stocks & over stocks 
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and 
• sending to Demand Planning 
• Processes IDTs via SAP 
• Actions reduced to clear on SAP as per SOP 
• Checks for electronic communications regularly during the working day 
• Customer Services Management 
• Handles customer complaints and special customer requests 
• Advises customers on products 

People Management & Development 

• Evaluates the performance of direct reports against agreed objectives and standards 
• Reviews staffing requirements and provides input into staff scheduling 
• Keeps staff informed of new initiatives, store and department performance 
• Keeps staff motivated 
• Identifies training needs 
• Coaches staff and management 

Finance & Administration 

• Ensures that all equipment is properly maintained in effective working order 
• Ensures that general maintenance standards are met 
• Follows up and controls departmental expenses 
• Monitors result and investigate deviations to budget. 
• Monitors waste, and ensures procedures are adhered to

Closing date: 10 August 2025