Logistics Coordinator at Helderberg Personnel

• The ideal candidate must will have Matric (required) and a Logistics qualification will be beneficial. 
• A minimum of 5 years in logistics / transport is required. 
• Operational coordination experience will be advantageous.
• The Logistics Coordinator is responsible for managing daily operational activities, ensuring effective client communication, coordinating transporters, and maintaining accurate system data.
• The role supports the Operations Manager in achieving operational excellence, high service levels, and regulatory compliance.

Key Responsibilities

Client Communication

• Receive daily orders at least 1 day in advance.
• Confirm planned loads with clients daily.
• Communicate ETA's, vehicle details, and load information.
• Contact clients for any additional or unplanned loads.

Transporter Management

• Source vehicles from approved transporters.
• Monitor transporter revenue and CPK.
• Reduce stand-overs; arrange replacements when needed.

Operational Responsibilities

• Capture loads accurately on Datatim/TMS on the day received.
• Issue load confirmations to transporters on loading day.
• Book offloading slots where applicable.
• Ensure vehicles hold valid permits.
• Assist other Logistics Coordinators as required.
• Work remotely after hours/weekends when needed.

Administration

• Resolve documentation/invoice queries within 24 hours.
• Follow and escalate claims processes.
• Support the Operations Manager administratively.
• Ensure transporters have valid GIT and clients remain within limits.

Qualifications & Experience

• Matric (required).
• Logistics qualification (beneficial).
• Relevant industry experience
• Minimum 5 years in logistics/transport (required).
• Operational coordination experience advantageous.

Closing Date: 2026-01-21