Job Purpose
- To lead and execute all warehouse and transport activities during a designated shift, ensuring safe, efficient, and accurate operations aligned to plan, while maintaining strict control over productivity, stock integrity, and service delivery.
Key Responsibilities
Shift Execution & Control
- Execute operational plan across inbound, outbound, and transport.
- Ensure real-time decision-making to resolve bottlenecks.
- Maintain full control of floor operations (system + physical).
- Deliver shift handover aligned to required standards.
Inbound Operations (Execution)
- Ensure booking adherence and queue management.
- Manage truck turnaround times (TAT).
- Oversee GRV accuracy and completion.
- Ensure putaway is completed within SLA.
- Maintain inbound floor discipline (no backlog/spillages).
- Drive immediate resolution of NCAs.
Inventory Integrity (Control)
- Execute daily counts and ensure variance resolution.
- Run and action risk reports.
- Manage product isolation and recalls.
- Ensure accuracy of catchweight and STO processes.
- Control returnable packaging and operational assets.
Outbound Operations (Execution)
- Deliver picking, checking, and loading vs plan.
- Ensure load plan adherence.
- Control replenishment and stock flow.
- Ensure system clearance and billing readiness.
- Prevent short picks, mis-picks, and delays.
Transport Execution
- Execute dispatch plan and ensure on-time departures.
- Manage load expediting and exceptions.
- Conduct driver debriefs and resolve issues.
- Manage returns, redeliveries, and exceptions.
- Monitor fleet availability and operational readiness.
Productivity & Labour Management
- Drive shift productivity across all functions.
- Allocate labour dynamically based on demand.
- Monitor performance vs targets in real time.
- Control overtime and inefficiencies.
MHE & Asset Control
- Ensure availability and utilisation of MHE.
- Monitor condition and safe usage.
- Control operational assets (scanners, pallets, crates, rolltainers).
Safety, Risk & Compliance
- Enforce all SHERQ standards during shift.
- Ensure housekeeping standards maintained.
- Act immediately on unsafe conditions.
- Ensure compliance with SOPs and policies.
Administration & Systems Control
Ensure completion of all operational admin.
Validate system vs physical alignment.
Ensure no open transactions at end of shift.
Maintain data integrity.
Shift Planning & Handover
- Plan next shift requirements (labour, volume, constraints).
- Deliver structured and accurate handovers.
- Highlight risks, backlogs, and priorities.
Qualifications, Skills and Experience Required for the Job
Qualifications and Experience
Degree or Diploma in:
- Supply Chain / Logistics
- Industrial Engineering
- Business Management
- 8–12 years in logistics / supply chain operations.
- Minimum 3–5 years in a leadership role managing managers.
Experience in:
- FMCG / cold chain (strong advantage for Vector)
- High-volume, fast-paced environments
- 24-hour / shift-based operations
Skills and Competencies
- Think Forward. Shaping the future with clarity and foresight.
- Drive Forward. Executing with discipline, speed and resilience.
- Lead Forward. Inspiring people to achieve more, together.
- Lead Inward. Leading self with authenticity and responsibility.