Logistics Specialist at DHL Supply Chain

Key areas of responsibility include:

• Lead the analysis end-to-end operational processes to find efficiencies and create standardisation;
• Develop and implement new and standardized operational processes and systems to support efficient operation. Identify and resolve problematic processes and/or system outputs, providing efficient and effective solutions to operations;
• Provide timely and accurate management information and reports to senior management and customers as required;
• Benchmark operational processes and systems, aligning with best practices and industry trends;
• Guide site-level teams to ensure compliance with operational standards;
• Align operational solutions with relevant internal and external stakeholders;
• Support IT, Projects, and Operations teams with the implementation and upgrade activities on sites, ensuring delivery within timescales and agreed budgets;
• Drive cost containment and cost savings through the development of efficient processes and systems;
• Support the delivery of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to customers;
• Identify areas of opportunity for improvement within operations;
• Actively involve and support change initiatives;
• Support internal decision-making processes by presenting accurate, fact-based information for critical review and approval, in both presentation and report forms;
• Interface effectively with Site Teams, IT, Solutions Design, Projects, and Business Development departments to gather information and support the development of efficient, cost-effective solutions;
• Ensure site compliance with policies and procedures as per SOPs, with the support of Senior Management Teams (SMTs);
• Built and maintain strong relationships with key decision makers and establish customer network on a working level (coach network);
• Ensure that new processes are followed and maintained in order to reap projected benefits;
• Support in the Monitoring of KPIs, quality standards and performance targets;
• Coordinate the resolving of operational issues and push for process improvements;
• Collect and share knowledge and best practices;
• Review input from opportunity team, ensure quality and commercial standards are met;
• Analyse collected data together with operational and functional experts and provide strategies for cost saving and efficiency

Qualifications

• Matric (Essential)
• Degree or equivalent qualification (Essential)
• Tertiary Qualification (Logistics, Business) (Advantageous)
• 5 year warehousing/logistics sector experience