Vacancies at Econo Foods

KEY RESPONSIBILITIES

• Drive and promote sales by ensuring world-class customer service.
• Ensuring excellent customer service standards are maintained at all times.
• Maintaining outstanding store standards by following the company merchandising standards, and promotion of stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products.
• Assisting in the receiving of stock, stock counts, managing expiry dates, and condition of stock.
• Recruiting, training, and managing a high-performing team while building and supporting the company's Ho Hola Culture.
• Cash Management, including preparing floats, daily banking, and providing cashier support.
• Management of team – training, coaching, and performance of team members
• Maintaining and adhering to all health and safety processes and regulations. Making sure the hygiene requirements and food quality and safety standards are followed.
• Analyzing store sales data and identifying opportunities for growth and improvement.
• Overseeing store operations, including opening and closing procedures, and security.
• Building and maintaining positive relationships with customers, vendors, and stakeholders.

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification. A tertiary qualification will be an advantage.
• Previous experience of 3-5 years as a retail store manager or assistant manager, preferably in the FMCG retail industry, leading a team. 
• Proven track record of achieving sales targets and delivering excellent customer service.
• Knowledge of retail operations, including inventory management, merchandising, and store procedures.
• Valid Driver's license preferably your own vehicle.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Strong leadership and team management skills.
• Ability to analyze sales data and market trends to make informed decisions.
• Strong managerial abilities: Planning, organizing, and control. Strong problem-solving skills.
• Service orientated, Confident and stress tolerance. Business Acumen.
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.

CLOSING DATE

30 OCTOBER 2026

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KEY RESPONSIBILITIES

• Drive and promote sales by ensuring world-class customer service.
• Ensuring excellent customer service standards are maintained at all times.
• Maintaining outstanding store standards by following the company merchandising standards, and promotion of stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products.
• Assisting in the receiving of stock, stock counts, managing expiry dates, and condition of stock.
• Recruiting, training, and managing a high-performing team while building and supporting the company's Ho Hola Culture.
• Cash Management, including preparing floats, daily banking, and providing cashier support.
• Management of team – training, coaching, and performance of team members
• Maintaining and adhering to all health and safety processes and regulations. Making sure the hygiene requirements and food quality and safety standards are followed.
• Analyzing store sales data and identifying opportunities for growth and improvement.
• Overseeing store operations, including opening and closing procedures, and security.
• Building and maintaining positive relationships with customers, vendors, and stakeholders.

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification. A tertiary qualification will be an advantage.
• Previous experience of 3-5 years as a retail store manager or assistant manager, preferably in the FMCG retail industry, leading a team. 
• Proven track record of achieving sales targets and delivering excellent customer service.
• Knowledge of retail operations, including inventory management, merchandising, and store procedures.
• Valid Driver's license preferably your own vehicle.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Strong leadership and team management skills.
• Ability to analyze sales data and market trends to make informed decisions.
• Strong managerial abilities: Planning, organizing, and control. Strong problem-solving skills.
• Service orientated, Confident and stress tolerance. Business Acumen.
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.

CLOSING DATE

30 OCTOBER 2026

go to method of application »

KEY RESPONSIBILITIES

• Drive and promote sales by ensuring world-class customer service.
• Ensuring excellent customer service standards are maintained at all times.
• Maintaining outstanding store standards by following the company merchandising standards, and promotion of stock, stock management, and merchandising to optimize product availability and presentation together with correct pricing of products.
• Assisting in the receiving of stock, stock counts, managing expiry dates, and condition of stock.
• Recruiting, training, and managing a high-performing team while building and supporting the company's Ho Hola Culture.
• Cash Management, including preparing floats, daily banking, and providing cashier support.
• Management of team – training, coaching, and performance of team members
• Maintaining and adhering to all health and safety processes and regulations. Making sure the hygiene requirements and food quality and safety standards are followed.
• Analyzing store sales data and identifying opportunities for growth and improvement.
• Overseeing store operations, including opening and closing procedures, and security.
• Building and maintaining positive relationships with customers, vendors, and stakeholders.

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification. A tertiary qualification will be an advantage.
• Previous experience of 3-5 years as a retail store manager or assistant manager, preferably in the FMCG retail industry, leading a team. 
• Proven track record of achieving sales targets and delivering excellent customer service.
• Knowledge of retail operations, including inventory management, merchandising, and store procedures.
• Valid Driver's license preferably your own vehicle.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast past and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Strong leadership and team management skills.
• Ability to analyze sales data and market trends to make informed decisions.
• Strong managerial abilities: Planning, organizing, and control. Strong problem-solving skills.
• Service orientated, Confident and stress tolerance. Business Acumen.
• Comprehensive knowledge of Microsoft.

CLOSING DATE

2 November 2026

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KEY RESPONSIBILITIES

• Keep accurate records of daily activities, including mileage, fuel consumption, delivery receipts, and any incidents or accidents that occur during duties. These records should be maintained in compliance with company policies and regulatory requirements.
• Maintain professional and courteous communication with customers, warehouse personnel, and other stakeholders. They should aid and address any concerns or questions related to the delivery process promptly and professionally.
• Report any mechanical issues or maintenance requirements of their assigned trucks. Promptly communicate such issues to the appropriate personnel and follow the company's procedures for vehicle maintenance and repairs.
• Adhere to all company policies, including those related to vehicle operation, safety, and code of conduct.
• Comply with all relevant regulations, such as traffic laws.
• Maintain a clean and organized truck: Drivers should keep their assigned trucks clean, organized, and properly stocked with necessary equipment and documents. This includes regular cleaning, removing debris or unnecessary items, and ensuring that the necessary delivery documentation is readily accessible.
• Adhering to safety guidelines and using appropriate personal protective equipment (PPE) when performing duties to mitigate potential risks.
• Establishing and fostering a safe work environment and overall safety compliance.
• Operate within safety standards.
• Attend and participate in meetings and support the team in achieving the goals of the operation.
• Attend coaching and training.
• Contribute to the overall achievement of the team's goals.

Requirements

QUALIFICATIONS & EXPERIENCE

• Grade 12 (Matric) certificate or equivalent qualification.
• Proven experience of at least 3-5 years with a preference for experience within the FMCG Retail industry.
• Code 14 (EC) / Code 10 License and a valid PDP.

COMPETENCIES REQUIRED

• Building and maintaining relationships with strong interpersonal skills - living out the company values and unique HO HOLA culture. 
• Friendly, helpful, confident yet humble, and able to work well in a team.
• Ability to work in a highly competitive, fast-paced past, and dynamic environment.
• Excellent communication and interpersonal skills. With the ability to communicate fluently in English (written and verbal).
• Comprehensive knowledge of Microsoft.
• Accuracy and attention to detail.
• Safety consciousness, attention to detail, communication, time management, navigation skills, accuracy, adaptability, problem-solving, professionalism, compliance, customer service, documentation skills, well presented and professional.

CLOSING DATE

26 October 2026

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KEY RESPONSIBILITIES:

National B2B Sales Strategy and Business Growth

• Develop and implement the national B2B sales strategy aligned with company objectives, growth plans and profitability targets.
• Translate national business objectives into clear regional sales strategies, targets and execution plans.
• Identify opportunities for geographic expansion, new customer segments and increased market penetration.
• Develop and oversee the national route-to-market strategy to maximise customer coverage, sales productivity and distribution efficiency.
• Analyse market trends, competitor activity, customer insights and industry developments to identify growth opportunities.
• Drive consistent execution of national sales initiatives, promotional campaigns and product category growth strategies.
• Lead national annual sales planning, budgeting and forecasting processes.
• Evaluate regional performance and implement corrective strategies where growth or profitability targets are not achieved.

National Sales Performance and Revenue Growth

• Take overall accountability for achieving national B2B revenue, gross margin, sales volume and customer growth targets.
• Establish and cascade sales targets and performance expectations across regions.
• Monitor national and regional sales performance against approved budgets and forecasts.
• Analyse sales performance by region, customer, territory, sales representative and product category.
• Identify underperforming regions and implement structured performance improvement and recovery plans.
• Drive profitable sales growth through effective pricing, product mix optimisation and customer portfolio management.
• Ensure consistent sales execution and accountability across all regional teams.
• Provide regular consolidated national sales performance reports, insights and recommendations to executive leadership.

National Key Account and Customer Relationship Management

• Provide strategic oversight of key customer relationships and major wholesale accounts across the national B2B portfolio.
• Lead or support negotiations with strategic customers on pricing, commercial terms, contracts and long-term partnerships within approved authority.
• Ensure consistent customer segmentation, account management and customer growth strategies across regions.
• Establish national customer retention and acquisition objectives.
• Oversee the management and resolution of significant escalated customer concerns.
• Drive increased product penetration, cross-selling and B2B Sales profitability.
• Develop strategies to improve customer experience, service levels and long-term customer loyalty.

Regional Sales Leadership and Team Development

• Provide direct leadership, coaching and performance management to Regional B2B Sales Managers.
• Build a high-performance national sales culture centred on accountability, customer obsession and commercial excellence.
• Set clear performance expectations and individual objectives for Regional B2B Sales Managers.
• Conduct structured regional performance reviews and ensure appropriate corrective actions are implemented.
• Support the recruitment, succession planning and development of the Regional sales leadership and oversee it for the later B2B sales team.
• Establish consistent national sales management practices, reporting disciplines and performance standards.
• Ensure appropriate sales capability development, including product knowledge, negotiation, selling skills, customer retention and commercial acumen.
• Conduct regular regional visits and strategic customer engagements to assess execution effectiveness.
• Drive engagement, talent retention and leadership development across the national sales organisation.

Route-to-Market Strategy and Sales Effectiveness

• Develop and oversee the national route-to-market model to maximise customer reach and profitable sales growth.
• Establish national standards for territory planning, customer call cycles, route efficiency and sales representative productivity.
• Review regional territory coverage and identify opportunities to improve market penetration.
• Evaluate sales productivity and the effectiveness of resource allocation across regions.
• Drive improvements in sales processes and sales reporting.
• Ensure Regional B2B Sales Managers implement effective customer visitation and territory management practices.
• Identify opportunities for sales automation, improved systems and operational efficiencies.
• Partner with Logistics to align sales growth plans with distribution capacity and service delivery.

Financial and Commercial Management

• Take accountability for national B2B sales budgets, forecasts and commercial performance.
• Drive gross margin improvement through effective pricing strategies, customer profitability management and product mix optimisation.
• Provide commercial input into pricing structures, discounts, rebates and customer trading terms.
• Monitor customer and regional profitability and implement appropriate improvement initiatives.
• Collaborate with Finance to manage customer credit exposure, overdue accounts and commercial risks.
• Ensure commercial agreements and customer terms comply with company policies and delegated authorities.
• Assess the financial viability of new customer opportunities, market expansion and sales initiatives.
• Balance revenue growth with sustainable profitability and effective cost management.

Cross-Functional Leadership and Operational Excellence

• Work closely with Supply Chain, Logistics, Finance, Merchandising, People Operations and other relevant functions to support national B2B objectives.
• Align sales forecasts and customer demand plans with inventory availability and distribution capacity.
• Collaborate with Merchandising on product range opportunities, category performance, pricing and promotional execution.
• Partner with Finance to strengthen sales reporting, margin management, customer credit control and commercial governance.
• Drive improvements in sales processes, systems, customer service and operational efficiency.
• Ensure regional sales operations adhere to agreed national processes and service standards.
• Escalate and resolve significant operational challenges impacting customer service, revenue or profitability.
• Lead relevant sales transformation and continuous improvement initiatives.

Compliance, Governance and Risk Management

• Ensure national compliance with company sales policies, pricing approvals, customer agreements, trading terms and credit policies.
• Maintain ethical standards and sound commercial governance across all regional sales operations.
• Identify and mitigate commercial, customer, operational and financial risks.
• Ensure accurate and reliable sales information is maintained through approved CRM and reporting systems.
• Oversee appropriate controls relating to discounts, rebates, customer accounts and sales transactions.
• Ensure regional leaders manage sales-related stock loss risks in collaboration with the responsible operational functions.
• Promote accountability, integrity and adherence to the company's HO HOLA values.

Requirements

QUALIFICATIONS & EXPERIENCE:

• Grade 12
• Bachelor’s Degree in Sales / Marketing / Business Management, Commerce or related field (will be an advantage).  
• Postgraduate qualification in Business Management or Commercial Leadership
• 8–10 years progressive sales experience within FMCG, Wholesale or Food Distribution
• Minimum 5 years' experience in senior sales leadership, preferably with multi-regional or national responsibility
• Proven experience leading and developing Regional Sales Managers and geographically dispersed sales teams
• Demonstrated success in achieving significant sales revenue, growth and profitability targets
• Experience managing large sales portfolios and strategic customer relationships
• Proven experience in national sales strategy, budgeting, forecasting and commercial planning
• Experience in route-to-market optimisation and distribution-led sales environments
• Experience within Food Service
• Experience in CRM, sales analytics and business intelligence reporting

KEY PERFORMANCE AREA (KPA'S)

• Revenue Growth: Achievement of national B2B sales revenue budget and growth targets
• Gross Margin: Achievement of national gross margin targets and profitable sales growth
• Sales Volume: Achievement of national volume targets
• Customer Acquisition: Growth in new active and profitable B2B customers
• Customer Retention: Retention and growth of existing customer base and strategic accounts
• Market Expansion: Achievement of approved market penetration and geographic growth objectives
• Regional Performance: Percentage of regions achieving sales and profitability targets
• Sales Productivity: Improvement in sales per representative, customer coverage and route effectiveness
• Forecast Accuracy: Accuracy of national sales forecasts against actual performance
• Commercial Discipline: Compliance with pricing, discount, trading terms and credit policies
• Team Leadership: Performance, engagement, retention and development of Regional B2B Sales Managers
• Operational Excellence: CRM data quality, sales process compliance and cross-functional execution

Specific numerical targets and KPI weightings should be approved through the annual business planning and performance management process.

SKLLS & COMPETENCIES REQUIRED:

Technical Knowledge and Skills

• National Sales Strategy Development and Execution
• Strategic and Commercial Leadership
• Advanced Financial Acumen, Margin and Profitability Management
• Pricing Strategy, Negotiation and Contract Management
• National Route-to-Market Planning and Optimisation
• Sales Budgeting, Forecasting and Performance Management
• FMCG, Wholesale and Food Distribution Market Knowledge
• Strategic Customer and Key Account Management
• Leadership of Multi-Regional Sales Teams
• Data-Driven Decision Making and Sales Analytics
• CRM, Advanced Excel and Business Intelligence Reporting
• Supply Chain and Logistics Fundamentals
• Sales Process Improvement and Automation

Leadership and Behavioural Competencies

The National B2B Sales Manager must demonstrate strong leadership capability and behaviours aligned with the company's HO HOLA values.

• Strategic Thinking
• Leadership and People Development
• Commercial Thinking
• Decision Making
• Delivering Results
• Planning and Organising
• Critical Thinking
• Communication and Influence
• Building Relationships
• Resilience
• Ethics and Values
• Collaboration
• Adaptability
• Creativity and Innovation
• Applying Expertise and Technology

 Key Leadership Expectations

The National B2B Sales Manager is expected to:

• Lead through Regional Managers: Establish accountability and empower Regional B2B Sales Managers to deliver results rather than directly managing day-to-day sales representative activities.
• Think Nationally, Execute Regionally: Ensure a consistent national strategy while accommodating regional market opportunities and challenges.
• Drive Profitable Growth: Balance customer acquisition and revenue growth with margin protection, customer profitability and operational sustainability.
• Build Leadership Capability: Develop a strong pipeline of regional sales leaders and create a performance-driven, customer-focused sales culture.
• Lead Cross-Functionally: Influence and collaborate with executive leadership and operational functions to achieve shared business objectives.
• Live HO HOLA: Demonstrate Helpfulness, Obsession for Customers, Humility, Ownership, Learning and Appreciation

CLOSING DATE

30 OCTOBER 2026