Logistics Specialist at NTT Ltd.

Want to be a part of our team?

The Logistics Specialist is responsible for the effective day-to-day management of the SCS Logistics Operational Activities by performing the relevant administrative duties in support of activities related to the shipping of finished goods. Communication and coordination with key suppliers and carriers is crucial, handling routine questions and problems and maintaining open communication with other departments throughout the shipping/delivery cycle. Confirms the accuracy of invoices, bills and charges relative to the shipment of goods. Logs and maintains order information into the online management platform (TRACK) and files and maintains compliance paperwork as necessary. Maintains records and generates reports for accounting and other areas.

Working at NTT

Key Roles And Responsibilities

• Accurate and efficient issuing of Shipping Instructions specific to the commercial model applicable to the shipment.
• Fulfilment of large, global deals for MNC’s.
• Carefully monitoring shipment progress, and ensuring clients are updated and made aware of any changes to estimated time of arrival.
• Monitoring the size and availability of flights at various stakeholder origins globally (Malaysia, Netherlands, Hong Kong and Mexico) and making decisions on when to proceed or to hold.
• Obtaining export paperwork for goods requiring compliance, and sourcing airlines capable of handling DG requirements.
• Maintaining healthy relationships with clients, carriers and vendors, and updating tracking systems for client visibility.
• Identify the relevant sources of data from which to draw information.
• Facilitate the process of information analysis and report development and identify and discuss trends, communicating their findings to the relevant stakeholders.
• Work with a variety of internal stakeholders to translate needs into data reports, operational insights and extracts.
• Maintain processes for ensuring data accuracy and current relevance and representation.
• Provide recommendations to clients based on client needs.
• Effectively communicates reporting and analytics to clients and stakeholders on calls / in meetings.
• Identify process improvements to streamline operational processes.

What will make you a good fit for the role?

Knowledge, Skills And Attributes

• Strong working knowledge of international logistics operations
• Good awareness of multi-modal logistics transactions
• Proven experience in dealing with large, international MNC’s
• Proven compliance knowledge in international logistics operations
• Ability to work closely with clients (internal) focusing on solving client needs
• Passionate about achieving results and statistics
• Good problem solving and analytical skills along with strong organisational and research skills
• Ability to handle a diverse range of people and interact with all levels of employees and management
• Ability to identify trends & business opportunities within the international supply chain space
• Good analytical and creative problem-solving ability
• Self-directed, highly organised and able to independently coordinate multiple assignments
• Ability to work independently and remotely (sometimes for weeks / months subject to COVID-19 type restrictions and possible Work From Home policies as determined by Group HR when applicable)
• Very comfortable interacting, communicating to clients and presenting to them

Academic Qualifications And Certifications

• Bachelor’s Degree or Diploma in related field (obtained or in process of completing Degree or Diploma)

Required Experience

• Minimum 4 years in the International Logistics & Supply Chain industry
• Demonstrated technical experience using Microsoft Office and BI to extract, analyse and manipulate data from a variety of disparate data sources and systems
• Experience in a data analytics or business intelligence platforms, e.g. Power BI, MS advantageous