Loss Prevention Lead - Makro - Pietermatitzburg at Massmart

Summary:

• To manage the security components in the business through the identification of risk and to manage all the tore Service Providers.

FUNCTIONS / RESPONSIBILITIES:

• Induction of new employees
• Ensure Induction is completed within 2 weeks of starting date of officers/ Camera Room Staff and LPO Officers
• Orientation of new staff
• Staff development and succession
• % Achievements for against training and development plans
• Succession plan in place for individual departments
• Development plans in place for all individuals
• %Staff completed mandating CBT’s
• %Staff completed functional CBT’s
• Effective communication skills
• Treat colleagues with respect
• Communicate areas of concern immediately
• Ensure follow-up action is taken with required feedback
• People Management
• Induction of new employees:
• Ensure Induction is completed within stipulated time frame
• Ensure that all new staff undergo orientation
• Employment equity targets:
• Ensure achievement of initiatives in support of store equity plan when recruiting for the department
• Performance Management:
• Signed role clarity in place for all employees
• Performance contract in place for all
• Complete regular performance evaluations
• Signed PDD’s in place for all employees
• Maintain appropriate level of discipline
• Take appropriate disciplinary action
• Conduct monthly score card and one on one discussions with all staff
• Manage staff adherence to working schedule
• Complete regular PDR’s to improve staff morale
• Ensure staff is cross –skilled to ensure continuity of all functions
• Energy level improvement
• Manage time keeping and working hours
• Effective planning for weekends and festive season trading
• Manage Team Delivery based on performance plans
• Staff development and succession:
• Ensure that the % is achieved for training and development plans
• Ensure that a succession plan is in place for individual departments
• Ensure Development plan is in place for all individuals
• Ensure % staff that have completed mandatory CBTs are recorded
• Ensure % staff that have completed functional CBTs are recorded
• Ensure Signed Role Clarity document is in place for each staff member
• Ensure that there is a Performance Contract for all levelled managers

Requirements:

Minimum Academic, Professional Qualifications & Experience required for this position 

• PSIRA Grade B, Experience in wholesale and retail environment (security experience)
• 2-3 years’ experience in Security and Loss Prevention
• Driver’s license a must
• Previous management experience of managing a team
• Supervisor experience
• Previous SAPS services will be considered
• Investigation experience
• Psira registered will be advantages
• If internal have completed the RMP or have a degree in related field

Competencies & Skills:

• Live the values
• Judgment
• Customer/Member Cantered
• Planning & Improvement
• Influence and Communicate
• Adaptability
• Culture, Diversity & Inclusion 

Functional

• Own transport will be an advantage
• Knowledge of Occupational Health & Safety Act
• Knowledge of Criminal Procedure Act – Search and Arrest Procedures
• The position requires trust and honesty and that entails the handling of cash and/or finances, which includes but is not limited to, the handling, administering, processing and distribution of the Company’s monetary resources such as its stock in trade or merchandise