Maintenance Coordinator - Residences (V000189) at North West University

Job description

PURPOSE OF THE POSITION

• Responsible for work management, coordination and completion sign off (Inspection, planning and scheduling of work) and all services within facilities maintenance or construction responsibilities, management of service contracts including contract management and execution in line with procured service standards.

KEY RESPONSIBILITIES:

Work management and scheduling

• Inspecting, assessing, and assigning approved work and services to service providers, ensure that service providers/contracts /internal staff execute work correctly, timely and according to the required standards or service levels.
• Implement, utilize and update IWMS System to plan and execute work procedures (Planned or Scheduled maintenance programs).
• Managing the Work packages or work orders throughout all the statuses and project/contract phases.
• Emergency work management and scheduling of the work and informing all stakeholders

Work Inspection and Planning

• Identify and report on all defects and non – compliance in the approved specification or contract deliverables/IWMS system and generating default lists either by means of generating Work orders daily or submitting site instructions for correction.
• Record all deferred maintenance items and report to Maintenance Planner. Execute Basic Condition Assessments as per Condition Assessment Plans.

Contract Management and Administration

• Ensure that all maintenance work orders are completed within the conditions of Contract, specifications, quality standards, safety compliance and according to contract rates, apply corrective measures. Adjust and maintain contracts specification to ensure quality of service. Ensure compliance with all mandatory requirements. 

Stakeholder Management

• Maintain good communication with all stakeholders, develop and create the process of engaging with all stakeholders and feedback process (staff, students, and Service Providers).
• Provide and plan work for service contractors to have access to areas where work needs to be carried out. Engage stakeholders and create awareness procedures (to inform occupants or users in advance, if access is required in advance to perform work).

Budget management (Cost efficiency and effectiveness)

• Check and manage activities; repair and maintenance work are carried out to acceptable levels and standards. Timely completion of work and cost effectiveness.

Procurement

• Facilitate the process of procuring services as and when required by obtaining quotations following Procurement Policy and prescripts of NWU. Assigning work to Service contracts and making sure that work and costs comply with contract requirements as per specifications.

Implement safe working environment

• Responsible for assigning work, for safety implementation and that work is carried out in accordance with OHS standards and legal safety requirements enforce safety management procedures for all service contracts and working as per safety management.

Minimum requirements

• An advanced diploma or degree (NQF Level 7) in Building Environment or related field.
• A minimum of three (3) years’ technical experience related to the building trades environment.
• A minimum of three (3) years’ supervisory experience.

ADDED ADVANTAGES

• Technical or project management certificate (NQF Level 4).
• Accreditation to engineering/labour department/specialisation or relevant bodies.
• A minimum of three (3) years’ experience in contract management.

KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:

• Managing of Service level agreements of Service Contracts.
• Formal written Communication skills.
• Knowledge of Facilities Management System.
• Computer Literacy: MS Excel.
• Advanced Knowledge of building Quality standards and regulations.
• Knowledge of OHS act.
• Ability to interpret building drawings.
• Knowledge of safe working practices.

BEHAVIOURAL COMPETENCIES

• Enthusiastic team player with positive social and interpersonal skills.
• Proactive and innovative technical problem solver.
• Able to operate without full-time supervision.
• Control oriented person.
• Customer centric OR customer – orientated person.

Apply by: 15 January 2026