Manager, Account Executive at Visa

Job Description
The role also includes

• Sales and service to Tier 3 and other smaller clients Mid Market  in the Coastal & Central Southern Africa Region
• Provide support to the Coastal and Central Southern Africa Heads of Cluster to develop and maintain the relationship between Visa and its partnersmembers
• Contribute to the development, production and implementation of initiatives outlined in Countries plans
• Build and update on a monthly basis a complete Business Intelligence tool gathering all information with regards to Macro Economics data, Issuing  Acquiring activities of Visa clients  Market but also competition
• Work on client queries and issues, and provide timely and efficient solution
• Ensure client compliance to service levels integrity of service records and efficient resolution of complaints
• Identify key opportunities within markets  size provide analysis, and business case to address
• Central communication point for all clients in Market
• This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
• Liaise with relevant Visa Departments to share member priorities & ensure business outcomes are met
• Co-ordinate with other Visa departments to successfully implement the country plans.
• Work closely with other Visa functional teams and have a good understanding of Visa solutions
• Complete ad hoc project/research and presentation work and other relevant initiatives as requested by the management
• Contribute to development, production and implementation of initiatives outlined in Country plans
• Provide if needed support to the different business development managers and above in processing the administrative part of different business-related topics (Licensing, Account receivable, etc…)
• Follow up on Execution plans to ensure an efficient Time To Market
• Manage internal Sales MIS reporting processes and requirements such as MS Dynamics, Bi-weekly Pipeline reports, ad-hoc client performance reports used by Management to run the sales team effectively
• This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications
Basic Qualifications

• Bachelors in Business/ Finance / IT or related field
• Bilingual: English & French

Preferred Qualifications

• 8 years of experience
• Business experience including sales, Finance and/or relationship management
• Willingness to learn and execute effectives sales strategies for new payment solutions and services
• Card Issuing/Acquiring experience is beneficial. Exposure to servicing Financial Institution/MNOs in these areas is a plus
• Availability to travel