Manager BSSA Specialist Planner at Absa South Africa

Job Summary

• To plan, manage and monitor the implementation of operations related activities and processes in order to deliver on approved operational plans in an effective and efficient manner. Selecting this role has a compensation & benefit impact in Kenya. Please contact Reward for details

Job Description

People Management:

• Coach, mentor and manage team members toward driving business objectives and ensuring colleague development

Stakeholder Management:

• Actively engage internal and external stakeholders to ensure customer satisfaction.
• Experienced Microsoft Powerpoint user.
• Effective reporting and presentation of Management Information

Business Performance:

• Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes

Workforce Management Planner:

• IEX experience, shift scheduling and forward view planning for Service Operations Estate

Compliance and Risk Management:

• Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards

Administration:

• Effectively fulfil all required administrative duties, including tracking and reporting 

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)