Manager: Business Analyst (Re Advertisement 01) at FoodBev Manufacturing SETA

Specific duties:

Strategy Inputs and Implementation

• To provide advice on strategic business systems and integrations in support of FoodBev SETA goals and objectives.  
• To provide inputs in development and implementation of ICT Risk Management Plan and regularly assess for vulnerability, risk and related matters.
• Improve productivity within ICT and align business activities with strategic and operational plans.
• Analyse and monitor key business processes within organisation to implement appropriate ICT solutions.
• Create and adapt technological platforms to improve the stakeholder experience. 
• Plan and direct the implementation of new ICT systems and manage ICT related projects. 
• Conduct detailed assessments of existing business processes to identify inefficiencies, redundancies, and areas for improvement. Utilize techniques such as flowcharts, value stream mapping, and process modelling tools to document current workflows.
• Design long-term ICT strategies that align with the organization's vision, mission, and strategic objectives. 
• Conduct stakeholder consultations to ensure the strategy meets current and future needs. 
• Develop frameworks for data security, scalability, and innovation while adhering to industry standards and regulations.

Business Process Mapping 

• Collaborate with stakeholders to identify business needs, develop business cases, and design solutions to drive business growth.
• Assist in implementation the promotion of Information sharing through the organization’s operational business processes and systems by, among others, strengthening links between Information sharing and the information systems, and improving integration among information systems in the organization.
• Assist in planning and identification of collaborative tools to facilitate sharing of ideas and work among internal teams and external partners.
• Evaluate the organisations technology use and needs and recommend improvements
• Evaluate data processing proposals to assess project feasibility and requirements
• Manage and improve on service levels with the ICT service providers and internal stakeholders

Establish ICT Management System, Monitor IT Risk, Governance, and service management

• Provide inputs to develop, review, implement and maintain ICT management systems and policies. 
• Optimize Information and Business Applications controls and processes. 
• Develop modern supporting Information Management and Technology solutions relevant to the organisation
• Oversee the end-to-end implementation of ICT solutions, from requirements gathering to deployment and post-launch support such as vendor selection, configuration, testing, and training for end-users. 
• Lead pilot testing phases to ensure the solutions meet business needs and align with mapped processes.
• Ensure the delivery and/or development of customer facing support and interaction systems.
• Actively promote ICT governance by providing administrative support to the ICT Steering Committee.
• Liaise with external auditors on the audit process and resolve any IT audit findings.

Perform ICT Management and Stakeholders’ management

• Develop and review key business processes within the organisation for optimal ICT operations.
• Direct daily operations of the department, analysing workflow, establishing priorities and developing deadlines for ICT projects.
• Plan and manage the provisioning of ICT requirements for the organisation by reviewing and monitoring data.
• Design, implement and ensure effective resource management and control of ICT infrastructure agreements and SLA’s 
• Stay abreast with advance in and ensure that best practice is applied within the organisation
• Liaise with internal and external stakeholders in order to understand their requirements and how best to address them

Perform Financial Planning and Management duties 

• To provide inputs to develop and monitor the departmental budget
• To drive initiatives aimed at eliminating waste, improving productivity and reducing the operating costs within the organization  

Perform leadership and management duties 

• To lead and manage the unit to ensure a positive culture and optimal work performance
• To set clear performance targets for the unit and to regularly monitor achievement thereof by providing feedback to the subordinates and management
• To ensure capacity building of subordinates by identifying developing needs and providing relevant training
• To coach/mentor subordinates where required 

Requirements

FORMAL EDUCATION

• Minimum Three-year qualification in Computer Science/ Information Systems/ Information Technology (NQF Level 7).

TECHNICAL/LEGAL CERTIFICATION

• Business Analysis related certification or IT Project Management certification will be an added advantage

EXPERIENCE

• A minimum of 5 years’ working experience in Business Analysis role
• Proven experience in leading teams and managing business analysis projects.
• Experience in strategy development, solution design, and stakeholder management.
• Experience within the Public Sector or SETA environment is an advantage.
• Experience in business process mapping or business process reengineering.
• Experience in implementation of ICT solutions such as ERP systems, Learner Management System is an advantage.
• Proven experience in managing IT business application projects.
• Experience in development and implementation of ICT strategies and business solutions.
• Experience in implementation of complex ICT applications projects.