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  • Posted: Jul 9, 2021
    Deadline: Not specified
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    Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
    Read more about this company

     

    Manager Business Process Design

    Job Summary

    • Business Process Design Manager is responsible for driving long-term strategy for the end-to-end product and customer processes across highly complex areas in Absa. She/he acts as a thought partner to senior business leaders in formulating a process improvement strategies to transform how we deliver integrated product solutions to customers, and be able to continuously improve the quality and scale of process designs and capabilities to ensure delivery of coherent, world-class customer experience.

    Job Description

    • An ideal Business Process Design Manager is a recognized process design expert, applying design thinking and engineering expertise in the business. She/he has a track record of driving development and implementation of business strategy through design decisions and providing insights and direction to the business across complex stakeholder environments. She/he is an experienced leader, who is able to lead and engage multiple initiatives simultaneously. She/he is passionate about a high quality, outstanding output, and providing exceptional thought leadership to the businesses.
    • Experience and understanding of customer design (UX, Service Design, user testing) are beneficial.

    Education

    • Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

    Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

    Absa Bank Limited reserves the right not to make an appointment to the post as advertised

    Method of Application

    Interested and qualified? Go to Absa Group Limited (Absa) on absa.wd3.myworkdayjobs.com to apply

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