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  • Posted: Aug 12, 2021
    Deadline: Not specified
  • Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africas leading and innovative financial institutions. These financial institutions are licensed to provide financial products and/or services ranging from short-term, long-term and health insurance as well as a comparison and investment platforms. Our origins go back to ...
    Read more about this company


    Manager: Claims Supplier

    Stakeholder Engagement

    • Identify and manage stakeholders up to top management level, finding out their needs/issues/concerns and reacting to these by leading and coordinating the development of stakeholder engagement plans to support the communication of business information and decisions.
    • Build and maintain effective internal and external relationships with various stakeholders to foster effective long-term strategic partnerships.


    • Collect and analyse the key cost drivers, market dynamics and issues, areas of innovation, and alternative suppliers for a medium-risk area with some alternatives/medium costs of changing, in consultation with relevant functions to provide solid market information for decision making.
    • Ensure achievement of the company’s BBBEE objective with regard to preferential suppliers as well as compliance to the Code of Good Practice.
    • Understand business processes, needs and requirements in order to award business based on compliance requirements contained in the Requests For
    • Proposals and best practice.

    Contract Requirements

    • Identify contract requirements and write specifications for the claims business for existing and/or new contracts.
    • Facilitate and finalise Supplier Service level Agreements and contracting with existing and new Suppliers in conjunction with the Legal Compliance Team.

    Contract Management

    • Monitor the supplier’s compliance with the BBBEE Act and implement remedial actions when necessary.


    • Achieve specific procurement goals within area of responsibility. May also involve working to improve established procurement procedures.

    Cost Accounting

    • Evaluate costs and identify variances or opportunities to improve profitability for more senior colleagues.
    • Strengthen negotiations ability in the market through the review of existing cost and the forecast of future expenditure.
    • Analyse and understand business expenditure relating to internal and external service providers as required in order to drive cost efficiencies for the business and ensure quality services are delivered to internal and external clients.

    Performance Management

    • Prioritise own workflow and ensure work is completed to the required standards of productivity, quality and timeliness; use performance management systems to improve personal performance.

    Operational Compliance

    • Identify, within the team and various stakeholders, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.
    • Ensure adherence to compliance standards in accordance to company supplier/ procurement requirements and procedures in awarding new and existing business on an on-going basis.

    Personal Capability Building

    • Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfil personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media

    General Education

    • Grade 12/ SAQA Accredited Equivalent (Essential); Business related degree (Advantageous); Charted Institute of Procurement and Supply (CIPS) qualification (Advantageous)

    General Experience

    • Substantial general work experience together with comprehensive external stakeholder engagement and supplier management experience in own area of expertise to fully competent level. (Over 6 years to 10 years).

    Managerial Experience

    • 3 or more years junior to middle people management experience (Essential)

    Job Closing Date    25/08/2021

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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