Manager, Commercial at DSV

To recruit, lead, grow and develop a high-performance staff for both the new business and retention teams. Priority objective is to grow the branch by achieving new business and retention growth targets

Minimum Requirements

• 5 years People Management experience
• 10 years’ experience in Freight Forwarding
• 7 years Client Facing Experience

Qualifications

• Matric (essential)
• Sales / Marketing / Supply Chain or Logistics Management Qualification (Advantageous)

Computer packages

• Office 365 (Teams, OneNote, Forms), MS Word, Excel, PowerPoint, Outlook
• Cargowise

Duties And Responsibilities

• Ensure business retention within the Business through continuous growth, innovation and quantified value thereby ensuring client-centric relationships
• Lead the Team in line with the company's strategic initiatives within and across business units.
• Lead and manage the team to protect the existing profitable clients through a specific process in terms of account management to ensure sustainability and growth of the business.
• Ensure growth of the existing client base by implementing appropriate increases timeously.
• Develop and initiate industry and product relevant solutions and best practice to differentiate DSV as market leaders.
• Manage and lead the Team based on performance measurements to ensure profitable growth, service excellence and client centricity.
• Ensure service excellence by recruiting and developing high performance team members.
• Compile budgets in order to forecast accurately and plan for sales and operational planning.
• Ensure business retention within a business unit through continuous growth, innovation and quantified value thereby ensuring client-centric relationships
• Priority objective is to grow the branch by achieving new business and retention growth targets
• To recruit, lead, grow and develop a high-performance Team for both the new business and retention teams
• Managing DSOs
• To lead, support, coach and develop a team of field salespersons, ensuring that the required new business targets are met as a result of the gaining profitable new clients
• Attain new business in the Western Cape area
• Service and maintain existing clients in Western Cape
• Identify new business opportunities and market trends
• Provide Quality leads to salespersons
• To hold prospecting blitz’s and run various campaigns to accelerate the process of gaining new business
• To assist and support the sales team in preparing and delivering proposals, tenders and presentations to potential clients that are of a high standard
• Ensure required monthly and accumulative targets are met
• To compile and oversee the completion of required weekly, monthly, and quarterly reporting
• To ensure the adherence by the Team with established policies and procedures
• Maintenance and driving of activity levels
• Building of industry and product knowledge in order to benefit clients and organization
• Maintain high levels of energy and build a motivational mindset
• Interact and develop the team spirit
• Contribute towards company growth as well as personal growth
• Ensure clients are kept up to speed with industry developments
• To build and foster good relations with various other internal and external stakeholders
• Ability to communicate effectively both internally and externally
• Neatness, accuracy, and attention to detail
• Strong administrative and communication skills
• Must be able to meet targets and deadlines
• Ability to use initiative and be a self- starter
• To be well groomed, presentable and have good interpersonal skills
• Punctuality and time management skills are essential elements of the position
• Fit in with the job-related personality profile and company values
• Ability to work under pressure without constant supervision
• Need to be system oriented
• Flexibility around overtime/after-hours work if required
• Accuracy and attention to detail

Added Advantages

• Exposure to SCOR
• Must have a high level of selling and public relations skills
• Must be able to build and maintain strong relationships with customers
• Must have the ability to sell on a strategic, tactical, and operational level
• Punctuality and good time management skills are essential elements for this position
• Must be able to work under pressure
• PSS course qualification