Manager, Communication Design - GP, Johannesburg, 5 Simmonds Street at Standard Bank Group

Job Description

• To drive positive employee engagement through the design and delivery of impactful internal communication experiences that bring business strategy to life. The role leads the end-to-end design of internal campaigns and content, translating complex business priorities into clear, engaging and visually compelling narratives across channels, and partners with assigned business units to ensure communication is consistent, on-brand and aligned to organisational goals.

Key responsibilities:

• Design and implement internal communication strategies, campaigns and content that enhance employee engagement and support business objectives, using strong visual, storytelling and experience design principles.
• Partner with business units and senior leaders to shape, brief and co-create clear, consistent and aligned messaging, ensuring complex concepts are simplified into compelling narratives for diverse employee audiences.
• Lead and oversee the design, optimisation and governance of internal communication platforms and assets, ensuring brand-aligned templates, visual standards and content journeys across digital and traditional channels.
• Use data, feedback and insight to measure the effectiveness of communication initiatives, iterating creative solutions and introducing innovative formats and experiences that continuously improve internal communication impact.

Qualifications

• Degree in Communication or Marketing (required).
• Postgraduate Degree in Communication or Marketing (preferred).

Experience Required:

• 5–7 years’ experience in Communication, Marketing, Public Relations or Journalism, with a proven track record of delivering impactful internal communication initiatives.
• Demonstrated ability to plan, develop and manage strategic communication projects from concept to execution, ensuring quality and timeliness.
• Strong experience in stakeholder management, content development, digital communication platforms and employee engagement strategies.
• Proven ability to interpret business strategy and translate it into engaging internal narratives that inform, inspire and connect employees across all levels.

Additional Information

Behavioural Competencies:

• Articulating Information, Convincing People
• Developing Strategies, Generating Ideas
• Embracing Change, Thinking Positively
• Establishing Rapport, Team Working
• Making Decisions, Providing Insights
• Checking Things, Producing Output

Technical Competencies:

• Building the Brand, Developing Marketing Insights
• Conducting Research, Target Audience Engagement
• Crisis Communication, Employee Marketing and Communication
• Platform Management, Write Effective Communications