Manager: Governance Risk and Compliance at The South African Revenue Service (SARS)

Job Purpose

• To plan, organise, direct and control all risk related activities within audit including the implementation of comprehensive risk methodologies across all audit business units.

Education and Experience

Minimum Qualification & Experience Required

• LLB, Bachelor’s Degree / Advanced Diploma (NQF 7) in Public Management & Governance, Supply Chain Management, BCom, Business and/ or Management Qualification and 8 - 10 years’ experience in a Procurement / Supply Chain environment that specialises in Governance, Risk Management, Compliance and other related work outputs, of which 3 - 4 years at junior management level.

ALTERNATIVE #

• A Senior Certificate (NQF 4) and at least 15 years' related experience in a Procurement / Supply Chain environment that specialises in Governance, Risk Management, Compliance and other related work outputs, of which 3 - 4 years at junior management level.

Job Outputs:

Process

• Act as the bottom-line drivers of tactical implementation within the context of business unit excellence and performance improvement.
• Contribute to the development of an operational strategy for the business unit which is aligned to the divisional objectives.
• Direct, control, coordinate and optimise budgeted resources to meet specific objectives and deliver agreed results and productivity requirements.
• Drive the execution of operational targets in the context of approved policies, processes, governance and delivery systems.
• Ensure the development and implementation of a practice in alignment with operational policy and procedural frameworks.
• Implement tactical strategy and delivery plans through the development of operational activities, ensuring the achievement of operational targets.
• Manage the effective and timely resolution of all queries and problems in area of accountability, in accordance with business unit goals and targets.
• Plan for handling work outputs, pull together interdependent activities and specify priorities, standards and procedures to ensure tactical implementation.
• Plan for the delivery of operational strategy, service delivery plans, objectives, goals and targets.
• Proactively identify interconnected problems, determine its impact and use to develop best fit alternatives, implementing best practice solutions.
• Provide periodic reports on performance against plan & progress on short-term initiatives & use to realign tactical plan and objectives appropriately.
• Recommend changes to optimise processes, systems, policies and procedures, and execute the implementation of change and innovation initiated by the organisation.
• Timeously communicate top-down policy modification, objective achievement progress and critical success factors to impacted stakeholders.
• Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately.

Governance

• Comply with data validation, integrity and governance processes and produce reports, monitor results and take appropriate action as needed.
• Comply with organisational internal control and governance standards in finance and procurement processes.
• Implement governance, risk and compliance policy in own practice area to identify and manage governance and risk exposure liability.
• Manage and or advise on the translation and application of policy in a specific functional area.

People

• Develop and implement appropriate people capacity plans in line with delivery and efficiency targets, on budget and in partnership with specialised area.
• Plan and implement enhanced organisational efficiency by identifying and addressing development requirements and providing tools for people resources.
• Translate performance expectations into specific metrics and goals to identify and provide effective services, solve problems and achieve objectives

Finance

• Contribute to the development of divisional budgets to minimise expenditure aligned with divisional plans.
• Draw up a budget aligned to tactical delivery plans, monitor planned vs. actual, minimise expenditure and report on cost efficiency.
• Implement and monitor financial control, management of costs and corporate governance in area of accountability.

Client

• Build strong relationships and implement service level agreements that promote SARS with internal and external stakeholders.
• Develop and ensure implementation of practices which builds service delivery excellence and encourages others to provide exceptional client service.
• Enable a culture which builds rewarding relationships, facilitates service feedback and allows others to provide exceptional client service.
• Manage an integrated service excellence culture, which builds rewarding relationships and provides opportunity for feedback and exceptional service.

Behavioural competencies

• Accountability
• Analytical Thinking
• Fairness and Transparency
• Honesty and Integrity
• Problem Solving and Analysis
• Respect
• Trust

Leadership Competencies

• Concern for Impact of own behaviour on others
• Develops teams and nurtures interdependency
• Inspires others to Positive Action
• Nurtures Future Talent
• Stewardship and Service Orientation
• Strong Results Orientation
• Values and Manages Diversity

Technical competencies

• Business Acumen
• Change Management
• Decisiveness
• Effective Business Communication
• Functional Policies and Procedures
• Managerial Budgeting
• Planning and Organising
• Planning, Management and Measurement
• Problem Analysis and Judgement
• Reporting and Interpretation
• Risk Awareness
• Risk Knowledge

Deadline:17th April,2026