Manager II (P7) (Library & Information Centre: Client Services) at University of Johannesburg

Job Purpose:

To manage the collection and analysis of library data to provide valuable insights.

Responsibilities: 

• Compile, collate and present Library usage statistics.
• Ensure quality control in collected data.
• Conduct annual client services surveys.
• Provide supervisory guidance to the Library Assistant in the portfolio.
• Provide training on data collection tools.
• Liaise with service providers to ensure smooth implementation and use of the statistics tools.
• Promote the collection and use of Library statistics for decision-making in the Library.

Minimum requirements

• A Bachelor’s degree or equivalent (NQF 7) in Library and Information Science / Operations Research / Statistics / Data Science.
• Two (2) years’ experience in an academic library.
• Proven ability to collect and analyse library data.
• Knowledge and understanding of the Library's Information services functions.

Competencies and Behavioural Attributes:

• Knowledge and understanding of the relevant Library integrated system modules.
• Knowledge of library routines and workflows.
• Knowledge of information services technology, including the ability to use electronic resources.
• Presentation and facilitation skills.
• Excellent oral and written communication.
• Proven ability to exercise initiative and leadership.
• Demonstrated ability to organise, supervise, as well as work independently and within a team.
• Project management skills.
• Strong interpersonal relationship.
• Analytical thinking.

Apply by: 27 February 2026