Manager: Information Management - WASA20760 at City of Ekurhuleni

Minimum Requirements:

• Grade 12 or equivalent NQF Level 4
• Degree in Data Analytics/Statistics/Computer Science/Mathematics or related field – NQF 7
• Drivers licence
• 3-5 years in a relevant environment

Core Responsibilities:

• Analyse water consumption, meter reading, billing and customer data to identify trends, anomalies, irregularities and revenue risks.
• Analyse meter reading and consumption data to identify abnormal consumption patterns, zero consumption, negative readings, billing anomalies and other exceptions.
• Perform data quality, integrity and validation assessments on metering, billing, GIS, asset management, customer and other operational datasets to ensure accuracy, completeness and reliability.
• Develop and maintain data standards, validation rules, reporting methodologies and performance measurements frameworks
• Evaluate the effectiveness and outcomes of revenue assurance and loss- reduction initiatives using data – driven analysis.
• Produce management information and exception reports highlighting operational risks, revenue losses, billing irregularities, performance concerns and areas requiring management intervention.
• Contribute to the continuous improvement of metering information systems and business intelligence capabilities.
• Provide specialist analytical support for audit, verification , compliance and performance assessment activities
• Engage with operational teams, system administrators,
• Integrate and share product, process and system knowledge attained through formal and informal learning opportunities in the execution of your role.